Allied Window Co

"Can't respond to majority of these claims as in this review is the first I've heard of it. Office staff said when he came in to pay after completion the only complaint he had was one window was hard to open. Sent someone to look at it and the window was fine, just in an awkward position at the head of the bed. Homeowner would go from side of bed to other side of bed, opening window in a teeter-totter fashion, instead of from the center. Someone else then told him he should've got a horizontal slider there, so he then blamed us for not doing that, but his original estimate was for horizontal sliders and he did not want that, he requested an up-and-down (single hung) window. He still complained about this window so we setup for the manufacturer to go out and check it out. Manufacturer's representative also concluded the window was installed to spec and worked correctly. He still complained about this window, so called him and was going to offer to replace the window with a horizontal slider (free of cost just to make him happy). But then as I'm trying to offer to him, all he did was berate me and blame me for the other window, as if we forced him to buy to the style HE requested. After that, I offered him the replacement horizontal slider at cost (no markup, no labor) just covering cost of the window, as it was not our fault he doesn't like what he ordered. He then said he didn't want a slider, he wanted us to buy a larger bottom sash for the existing window, that is not something that is possible. We cannot help someone who doesn't want to be helped. As for the "grey" caulking, we do not have grey caulk, we only carry: White, Bronze, and Beige. On his job we used DAP Dynaflex 230 "Dark Bronze" color caulk, it is an architectural bronze color. We've had no complaints from others with this caulk."

"Yes I JT "The Owner" did go out to the Tuckers, When Mr. [Member Name Removed] asked if I was going to give him his Quote Right Now I informed Mr. [Member Name Removed] that I do all the Quotes on my Computer at the Office. Mr. [Member Name Removed] then Picked Up the Window Brochure and Threw it across the table and Declared "well we are done here". I took that as a clue that Mr. [Member Name Removed] does Not want my Quote or Business. I got up and started to walk out, He asked why and I said we are done here. Allied would Not be doing his Job. Mr. [Member Name Removed] Followed me to my car, then down the driveway, and out in to the Street yelling & calling me a barrage of insults and Cursing at me: "You're a Cu#t" "Your a F#gg#t, why don't you go and suck somebodies d##k". I did then start to exchange words and Mrs. [Member Name Removed] came out to drag him away. There was NO need for any of this to Happen, It was Mr. [Member Name Removed] who is the Hot Head, I was Walking out Quietly before He came at Me."

"Allied worked with the (member name removed) for hours to provide them with every answer they needed, they just did not accept that Florida made Glass different then "Up North"."