Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
68% | ||
0% | ||
2% | ||
7% | ||
23% |
"Mrs. [Member Name Removed], We're Extremely Happy To Hear You Were Amazed By Our Service, We Are Keying In On Customer Service On Every Call Big Or Small‼️"
"Thank You So Very Much [Member Name Removed], It Really Means A Lot To Us Knowing Your 100% Satisfied. We Strive On Customer Service Guarantee. If We Can Be Of Assistance To Anything Were Just One Phone Call Away :)"
"I am sorry for any inconvenience that you may have experienced. As you have written, you said you waited around all day and THEN called Della Rossa Plumbing. Why did you wait in the first place? If you truly did call us, we would have been out as soon as possible. However, we have absolutely no record of you calling our office at all requesting work to be done or any notifications from Angie's List. In addition, we do not currently have any "Big Job" going on, so I do believe you may have contacted and now have attempted to slander the wrong company. We are a smaller Plumbing company with a small staff and we treat our customers with the utmost respect and best Customer Service we can provide. I am very sorry again for your experience, however, your problem seems to be with Angie's List, not Della Rossa Plumbing. I would greatly appreciate you modifying your damaging "F" review. We did nothing wrong and would have gladly provided service if we had been contacted in the first place."
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