Daniel Flooring, Inc

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My original estimate included tiling a bedroom, hallway, and stairway (labor only).  It was $6075.  The estimate was broken down to a detailed level (separate estimate for bedroom and stairway).  When I called back to remove the stairway, I expected the cost to be the same price for the bedroom, and asked for an estimate to be added for the hallway that was left out or the original.  The bedroom estimate was $1200 on the first estimate.  The new estimate for the bedroom and a very small hallway went to $2220, almost double!  I emailed about this and got no response.  I called and was told that since the job was smaller he had to raise the estimate for the bedroom by $1 per square foot.  Daniel refused to honor the original estimated price he quoted for the bedroom.  This is unethical and I asked him to honor the original estimated price and he refused.  Of course, I will not hire him due to this deceptive sales tactic.

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DAN IS THE BEST IN TOWN. HE IS AMAZING. HE ANSWERS ALL CALLS, HELPS YOU FROM START TO FINISH. HIS TEAM IS AMAZING, EACH AND EVERYONE OF HIS WORKERS ARE OUTSTANDING. I CANT SAY ENOUGH GOOD THINGS AND DAN AND HIS CREW. HE IS A HARD WORKING MAN, HE GIVES 100 PERCENT TO HIS CLIENTS. I CANT STOP TELLING PEOPLE HOW GREAT HE IS AND HOW GREAT HIS CREW ARE. YOU HEAR STORIES ABOUT CONTRACTORS AND WORKERS. DAN CAME IN DID WHAT HE SAID, FINISHED ON TIME AND WENT OUT OF HIS WAY TO HELP ME. MY FATHER WAS A GENERAL CONTRACTOR AND WAS TO HELP ME WITH THE RENO JOB. HE PASSED AWAY. I TOLD DAN THAT I NEEDED HELP AND WAS VERY SCARED TO HIRE ANYONE. HE HELD MY HAND THE ENTIRE WAY.

THANK YOU DAN FOR MAKING THIS JOB STRESS FREE. THANK YOU TO ALL THE CREW AS WELL

JUSTIN AND HIS TEAM, THE DEMO GUYS, CLEAN UP CREW, CARRIE CLEANER .THE PATCH AND PAINT TEAM .EVERYONE.

YOU GUYS ARE AMAZING. THANK YOU

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Daniel was responsive and professional. He quickly provided a quote as promised and even recommended different brands and flooring. Installation was easy, on-time, and his installers were respectful and courteous while working in my home. Great Job.

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Dan is always very professional and fair.  They installed wood floors in 1400 sq ft and carpeted up the walls of our recording studio.  I wanted a specific sound and he did it all to perfection. 

All the positive comments above are true. Daniel was accessible,  prompt, and professional. His installers are experienced , fast and clean. Would use them again.

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In January of 2013, I identified this company from Angie's list and my husband and I went to their showroom to look at their wood floor samples.  Bottom line is that the company put down wood floors that buckled. The company hired an independent inspector to assess the issue. The inspector found that the subfloor preparation did not ensure moisture from impacting the wood. The company decided to pull the floors up, order a higher quality wood (at their expense) and put it down. These floors have shown the same issues. Below is a chronology of contacts and attempts to remedy the situation:
1/30/2013: e-mail from company that measuring and walk through would occur for estimate.
--this occurred and work began shortly after the wood was received by the company.
2/25/2013: check for final payment was issued at completion of job.
7/21/2013: response from company on contact about floor in one of the rooms, "buckling, indicating that they would fix the "hump" as an interim measure, noting August 12 as the "fix" date.
--independent inspector sent by company to assess the issue
8/14/2013: based on inspector's report, company decided to order a higher quality wood and replace in all three rooms at their expense.
--wood replaced; this did require our moving all of the furniture out of the three rooms for the second time.
2/4/2014:  e-mail to company asking for the installer's phone number to address buckling on new floors; number received.
--installer came and nailed down the floors in one of the rooms, putting wood filler over the nail heads and stain on the wood filler.
12/18/2014: second contact to the installer about floors buckling in other rooms and the floor that was nailed down, peeling in spots
--installer returned and said would need to pull up some of the outside boards (around the perimeter of the rooms) to allow the buckled boards to be put down flat and for any future expansion; agreed we would wait until after the holidays.
1/19/2015: texted installer who indicated "Busy now but will ASAP"
1/20/2015: texted installer that other home renovations were starting and would need to wait for those to be completed before floors could be done; noted would contact when ready
9/25/2015: other renovations were completed at the end of April; we were traveling through August so texted the installer at this time that we were ready--no response.
10/5/2015: texted again and called installer (left message) that we were ready for repairs.
10/28/2015: texted installer again--no response.
10/29/2015: emailed company explaining situation and asking for assistance in resolving--no response .
11/4/2015: resent 10/29 email with additional note to please assist--no response.
I initially felt that the company and installer were very responsive but we now have three rooms that are in need of repair and there has been no response at all. One is a guest bedroom where the floor is buckled 2-3 inches up, a safety hazard.  The floor that was nailed down as an interim fix from the buckling, now has paint peeled off and the nails show prominently.  The third room does not have major issues but does creak and appears to have the potential to buckle.

Update: I had hoped to resolve this through the Angie's list resolution process; unfortunately, because I attempted to work with the installer directly--as I was told to by the company--the time frame does not allow for resolution through Angie's List. Lesson learned for the future. I am very disappointed as we will now be paying for repair in one room and total replacement in another room. I am surprised that a company with an A rating would not respond at all to the attempts made for contact. 

If I could give higher then an A rating I would. This company was exceptional to work with. The prices were good, the quality of the product was good, customer service was excellent, and worked perform was great. They did a Brazilian wood on the floors in the whole home and look amazing.

Perfect. They are courteous, polite, and very helpful.

From day one, Mr. Daniel was responsive and assisted in ordering additional samples. The gentleman Tom and Rich could not have more professional and detail oriented. They did an OUTSTANDING job on our place. They take great pride in their work and it shows. They even stayed until 8pm one evening to ensure that the job was done correctly. I would highly recommend Daniel Flooring and Rich and Tom in particular to lay your floors. Love using local businesses for these type of projects and we could not have been more pleased with the work that was provided. Fair Prices, Quality Work.

From the moment I called Daniel to the installation of the carpet he has been extremely attentive, kind and understanding. I am redoing my parents new home and needed everything to be perfect. I called him constantly regarding whether the carpet arrived. I asked him over and over for time and dates of service. He was always patient and understanding. My parents chose expensive carpet that was difficult to install. However, Ray, the installer and his co-worker both worked extremely hard and did an good job. As a matter of fact I found a base board issue (which he had nothing to do with) and he is returning tomorrow to fix it. I would never hesitate to use this company again and would highly recommend them.

Last week I was in hot water, literally. My water heater burst and ruined my wood floors   There was mold and mildew all over the place, disgusting.  To make matters worse, I had guests coming to live with me, in just a few days!  I called many flooring companies, no one called me back.. it was all voicemail.  Daniel picked up the phone on the first ring.  I explained the situation to him and he had workman at my house THAT DAY.  They commiserated with me about the removal of the wood floor, I was trying to pull it up myself.   I broke two tools...  The men told me that I was in too deep, that this wood would not come up easily.  They were right.  They proceeded to chip up that floor for 12 hours. and within a day, the entire floor was repaired and installed with a lovely laminate.  They even helped me put the furniture back in the room. It was an amazing experience and  I really feel fortunate that I found them.  They are the best!  No more moldy floor.

hands on experience in the trade shows in the contractors hired to install the flooring in different stages of my remodelig project. Tile and flooring is almost an artform. Daniels ability to direct the correct contractors for the multiple parts of my project made house a home again...:)

Spoke to Daniel about the project. He sent a man to my home to measure the two rooms and I gave him a sample of the wood I wanted because our other rooms already have hardwood floors. Once he received the dimensions he was able to give me a price. We went to his showroom and finalized the deal. This was July 2. We gave him a 50% down payment and he went ahead and ordered the wood.

On August 7 Daniel called me and said that they would be at my home on August 10 to begin work. He thought it might take five days.

On August 10 two men appeared and, on the first day, they removed the carpeting from one room and the marble from the other. They also put down the required wound proofing on the one room. The next day they put down th soundproofing in the kitchen and an inspector from the city of Aventura cam to approve the soundproofing. They then completed laying the wood in th spare room. On the third day they completed the project. On the fourth day the Coty of
Aventura completed their final inspection.

Because we are having our kitchen cabinets refaced, the workmen did not finish the sides of the floor abutting the cabinets. That was left for the cabinet workers . When the cabinet provider came to see the project and recognized that the ends of the cabinets had to be finished with shoe molding, Daniel provided the necessary molding so that everything would match.

Everything was perfect! 

I had been trying to replace the carpet upstairs and on the stairway for over a year now.  After several estimates that proved to be too expensive and a nightmare situation with Home Depot, I finally came across Daniel.  They had a ton of options available and were able to get the laminate flooring I wanted in just a few days and have it installed very quickly.  The price was very reasonable too.  It all seemed too good to be true and I kept waiting for problems to come up, but they never did.  The installers were punctual and very professional.  I couldn't be more happy with my new floors.
I highly recommend them to everyone I know.