Morrison Contractors, Inc
About us
Our company is family owned and operated, and our teams of employees are the best ever. We take the business of doing the best possible job we can with your satisfaction as our number one goal. We are fully licensed and insured state General Contractors with the specialty of Marine Work such as docks, piling work, seawalls, and boatlifts. Our GC license number is CGC1518076.
Business highlights
Services we offer
Docks, boatlifts, custom wood decks of all materials & designs, fence work & gates., pilings, seawall new & repair, trellis & arbors
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
73% | ||
0% | ||
3% | ||
13% | ||
10% |
The boat lift installation itself went pretty smoothly. I was working out of town for most of the time for the per-electrical work, but I was there for the electrical work and final adjustment.
I continued to be working out of town until about five months after the project was completed. Then I was finally able to be home and enjoy my new boat. I soon realized that I had a problem. For about 6 hours of every day at low tide, the boat was not removable from the lift at all. I contacted Mike Morrison -- the owner -- and he immediately insisted that I had gotten a new boat and the the bunks I had were not appropriate for the boat I now had. However, this was the same boat I emailed him the details of before beginning the job. It is the only boat I have ever owned. He continued to get ruder and ruder even after I re-forwarded him a copy of the email informing him which boat I had.
Then I brought up that it seemed to me that the boat lift didn't go low enough because there was a rock under one of the cross beams and that I thought it was part of the job to evaluate if the lift would go low enough at low tide to allow the boat out. He maintained that it had nothing to do with the job at all. At this point he started to insult me and then he abruptly hung up.
I wrote him an email at this point hoping for a more rational response, and he responded with more insults, but said that he would get a quote for new bunks which would be appropriate for my boat. He never did. Neither did he come by to make any adjustments to the lift to alleviate the situation that it was unusable for much of the day.
In June 2013 after a record rain our neighbors seawall collapsed which caused our pool retaining wall to fail. We checked Angie's List and called 4 or 5 companies to estimate the repair to our property.
Initially Mr. Morrison came out and practically begged for our business and stated that he had all his own workers and NEVER used subcontractors, however due to the size of our canal he would have to use a company he partnered with to use their barge for the initial work. He stated the job would take 10 weeks, including the permit time, which would take about 6 weeks. Mr. Morrison's estimate was slightly less than one of his competitors and he promised he would do a wonderful job and our yard would be much better than before.
At first everything was going well and prep work was performed to get ready for the seawall work. We were still able to use part of our back yard and pool. During this time his workers ate on our covered porch throwing their cigarette butts, lunch trash including chicken bones, which our dog tried to eat, and soda cans all over our yard and into our pool which we had to clean up. We mentioned this to Mr. Morrison and he said he would take care of it. The barge workers came in and as they worked dumped loads of dirt and concrete into our pool which ended our use of the pool. Then they dug out too far under our fence at the property line causing our fence to sag badly. Again, we contacted Mr. Morrison and he said they backfilled the area and it would be
OK. Then Morrison began using other subcontractors to install the cap. This delayed out project by about a month because he had to tear out and re-do the work. These subcontractors urinated on the side of our house and further trashed our yard and back patio area. These are workers that I prepared iced tea, Kool-aid and lemonade to help them cope with the heat. They repaid me by throwing their cups in the pool and on the ground. At this time Mr. Morrison sent an email apologizing for what happened and said he let this project get away from him. As the project drug on we became increasingly tired of delays and cleaning up behind his workers to use our remaining property. Had this taken the 4 weeks he stated it would take after the permit was issued, we probably could have handled it. At this time it had dragged on a total of 17 weeks. He had finally replaced the seawall, retaining wall and was working on filling in behind the seawall and re-sodding our yard. This is when his workers had to spend a day bringing in dirt and sand to fill in at the property line which was not backfilled properly and caused our yard and fence to sag badly. They propped up the fence with 2x4" hammered in adjacent to the PVC fencing. His concrete people busted our front driveway which he patched. Mr. Morrison, at this time, started telling us what a great job he had done and instead of pointing out things that were not right, we should be praising him for doing the job we had paid him to do. His estimate was in-line with another estimate we had, but beat them by a couple of thousand dollars, this was a $50,000 job and a couple of thousand was not worth the headache we endured We still had to have the pool deck pavers completed, and we didn't feel like he had properly repaired our fence We also had a punchlist we put together of things we thought should be completed.
Before the work was completed Mr. Morrison contacted us and demanded final payment. He threatened us through the following email stating that he would be a "witness" for our neighbor who was suing us for damages to their property. The email is as follows:
Michael Morrison, President Morrison Contractors, Inc.
Have a Great Day! 954-583-8500 [email protected].
We do have a detailed engineering report stating the exact opposite of what Mr. Morrison threatened us with.
Mr. Morrison is a hot head who has a questionable relationship with code enforcement. His emails ran the gamut of being sorry for the delays and shoddy work practices to vicious verbal attacks and virulent accusations.
There were two different inspections done on the "for sale" property. Both inspections found the same thing?.our dock infringed on that property.
My neighbor wanted the problem rectified so that he could complete the sale of his property.
I wrote a letter to the owner of Morrison Contractors Mr. Mike Morrison's explaining the situation. In the letter I provided a copy of the original contract, outlined the problem and asked that he remove that portion of our dock that infringed and leave our dock in a "finished" condition. The letter was sent certified return receipt..
I didn't get a response to my letter so I followed up with a call to his office. Cheryl answered the phone. She asked why I was calling and I told her I was following up on a letter to Mr. Morrison. I asked to speak with him. Cheryl said she'd have to see if he was in his office. I was put on hold and when she came back on I was told he wasn't in the office. She then asked why I was calling and I explained. During that conversation the subject of permits came up. She asked if the city signed off on the permit. I said yes. Her response was "well then it's not our problem. Plus, it was so long ago you can't expect us to do anything."
I went on to say that I had contracted with Morrison Builders for a new dock, I paid for the dock as agreed upon, that Morrison Builders built the dock and apparently part of that dock they built was over the property line. I felt that they should remove the offending portion of the dock. I said that I'd like them to come out to look it over and to discuss a solution.
I never got a return call. No one every came by. I called again and was once again told Mr. Morrison wasn't available.
I realize that the dock was put in 13 years ago. But, wouldn't you think that someone that is still in the business of putting in docks would care about his reputation? Obviously, Morrison Contractors does not stand behind their work nor care about their reputation.
My problem was "fixed" by Broward Dock and Seawall, Inc. (954) 557-3775. They did a fantastic job. You would never know that they removed nearly 3 feet of decking at one corner removed a piling, and the existing railing. A new piling was sunk, the decking and railing were reattached the electric was moved and all was trimmed out.
The finished product looks perfect.
"This members letter is a perfect example of what is wrong with Angie's. The member has written to complain about a job built 13 years ago! Since that time any of a 1000 things may have transpired on the dock since we built such as modifications or other added work. This dock was built with a building permit issued from the city and has passed all required inspections. Furthermore the owner has enjoyed the use of the dock for 13 years without one issue. Some of the other key flaws with this bogus complaint is that the member was advised that we would make repairs, but charges would apply on a time and material basis. The response from the member was that she demanded we take care of this issue for free of charge! Another key point is that this company in question is no longer in business! This company has a similar name but is not the company that performed the work. At the time this project was built neither the member or this company were even members of Angie's.. Last and most Importantly is that I contacted our account manager about the above issues and requested that the complaint be taken off of our profile because of the fact it is on a different company. Angie's told me too bad that is not our policy. A member can write in ANYTHING ABOUT ANYONE FOR ANY REASON!! I find that to be so alarming and dangerous to our companies great reputation that I am resigning my membership effective immediately. When a company like Angies's will not stand up for what is right and fair especially when it is affecting our rating and reputation I have to say enough is enough. If you own a business and you are a member just know this: Anyone can say horrible things about you EVEN IF THEY ARE NOT A CUSTOMER!!! They can even post a F on your report card for not returning a phone call! I cannot afford to let this site and some of the hateful members ruin a reputation that I have nurtured for 25 years. This site is nothing more than a platform for haters to hurt your business! Respectfully and truthfully submitted, Signed, Michael Morrison, President of Morrison Contractors."
"Thank you so much for leaving us the positive review! Our goal at Morrison Contractors, is to ensure that every project we undertake will exceed any and all expectations. We appreciate your business. Sincerely, The Morrison Contracting Family"
Mike quickly responded to my inquiry through AL and set up a meeting to give me an estimate on repairing my dock, he arrived on time took some quick measurements and asked a few more questions. He gave me an idea of what he thought the job should cost and had a written estimate to me that night.
We agreed on the price and within a few days his crew was on the job, they worked cleanly and quickly. As the job progressed I thought of a couple of additional items and Mike was quick to respond and make the changes. They finished on time and Mike did everything that he said he would do -- and he took care of my add-ons in stride.
We are enjoying our beautiful new dock --
I would highly recommend Mike to friends and family -- and I will definately use him again.
"Thank you so much for leaving us the positive review! Our goal at Morrison Contractors, is to ensure that every project we undertake will exceed any and all expectations. We appreciate your business. Sincerely, The Morrison Contracting Family"
Michael Morrison was directly involved in visiting the site, making suggestions, biding the job and answering questions.
Michael Morrison's office assistance and on site construction workers were knowledgeable, courteous and prompt.
The work was performed as specified and per the established schedule; it was performed in a professional manner.
The site was kept clean; all debris removed completely daily.
The finished dock is strong and beautiful both above and below the water line.
We were clear in what we wanted; and Michael Morrison delivered promptly and exactly per specifications.
We are more than 100% satisfied with the service and work provided.
"Thank you so much for the positive review and comments. We at Morrison Contractors aim to please and make sure that each and every project we undertake will exceed any and all expectations. Sincerely, The Morrison Contracting Family"
"Thank you so much forleaving us the positive review. Here at Morrison Contractors, our goal is to ensure that every project we undertake will exceed any and all expectations. Sincerely, The Morrison Contracting Family"
"Thank you so much for leaving us a positive review. At Morrison Contractors our goal is to ensure any project we undertake will exceed any and all expectations. Sincerely, The Morrison Family"
"Member, Working with you was easy. We appreciate your business, and aim to please. Do not hesitate to contact us in the future for any needs you may have. Thanks! The Morrison Family"
"Thanks Member! We appreciate your business, please do not hesitate to contact us again with any future needs. Sincerely, The Morrison Familyl"
"Working with Joe was enjoyable. Thank you for choosing Morrison and hope to hear from you soon about finishing the rest of the fence! :) Sincerely, The Morrison Family"
"First and foremost I would like to say that I am extremely sorry for this isolated incident where we struggled to satisfy this customer’s needs. In my defense, the story should contain the positive part that the member is, in fact, 100% satisfied, received everything they contracted for, and the inspections by the city are all complete. The scope of this project was to build a big deck connecting to a dock that has aluminum railing around it. The project was moving along beautifully and the wood work of the deck and dock were completed without any problems. The member was delighted. The problems arose when it came time to match the color of an aluminum rail fence that existed elsewhere on the property that was 10 years old and faded. The initial results were poor, I admit. I removed the work twice and tried my best to satisfy the member. At this point, they were losing confidence so I hired an outside subcontractor to complete the aluminum rail. The subcontractor is known to be a specialist, and in fact was a paint (powder coat) contractor. This subcontractor also failed miserably. Matters became much worse. The colors did not match and the member was beyond consolation. But to our credit, in the end, we got the job done right. I do regret any ill feelings. The member ultimately has perfect railing in the right color and the job is 100% complete. I strive to treat all customers fairly and courteously offering them the best services and workmanship in town. I am not a “lunatic” (their word) or mean person. I feel that this member has gone too far in making this a personal assault upon me, which is evident by the (6) F’s given and the lengthy amount of derogatory commentary. Please see all of my other great reviews for accurate representation of my work."
"In light of the fact that this report is more than 5 years old I would like to state that Morrison Contractors serves approximatly 300 happy customers annually. I do not have direct recollection of this incident , but I am very sorry that this member was not satisfyied."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.