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Touch Above The Rest Landscaping and Nursery LLC
Thermostat - Install or Replace, Thermostat - Repair or Reprogram, Acoustic Ceiling Tiles - Install,
About us
We are a family owned and operated business. Tim has over 30 years of experience. He has his own nursery. He does pavers, lighting, ponds and irrigation. He can fit any budget. Call now for an estimate. There is a $50 service fee anywhere in Citrus Country and $75 outside the county. Service call fee waived if a contract is signed.
Business highlights
Emergency services offered
6 years of experience
Services we offer
Full Service Landscaping Service. You name it and we do it!
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
2.713 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 38% | ||
| 0% | ||
| 0% | ||
| 15% | ||
| 46% |
Showing 1-13 of 13 reviews
Bob K.
Mar 2021
If I am a liar, or lier as you spell it, why don't you answer your phone, or come in anymore if you’re all caught up on your account? You stopped shopping once we cut off your account due to nonpayment. I find it strange that you respond to negative reviews, but you do not RETURN CALLS. Seems like the common theme here is that all these customers say you ripped them off, but THEY are ALL liars. It is funny how as I was writing this you called to tell me you will start making payments. It takes a special kind of person to steal from someone then publicly lie about who is telling the truth. Karma is real Tim! I held off on responding to his comments because as soon as I posted this initial review I received a call saying how dare I leave a public review about this matter. I was also told I would be paid $200 per week until it was paid off, which I was willing to work with. Three months later that never happened. Now I'm told they are filing bankruptcy. The one time they answer the phone I get hung up on. I guess I'm supposed to just forget the fact that they owe me a large amount of money because bankruptcy will make it all magically go away. With all your lies and thievery, I'm not sure how you sleep at night!
Response from Touch Above The Rest Landscaping and Nursery LLC
"This man has no right to post these comments on here as this is for customers we have done business with not vendors. Also we have not stolen anything as we were given a charge account with your store. Now if you have a credit card that you default on or file bankruptcy, is everything you charged on that card consdered stolen? No it is not. You purchased those products with the intention of paying for them but unforseen circumstances happen to people. You obviously are not aware that there is a pandemic going on and people have been affected by it. Businesses are going out of business everyday but you dont seem to care because you are thriving. I did not appreciate the way he was disrespecting me. This is why I hung up on him. When I refused to acknowledge his continued nastiness he then proceeded to threaten me via voicemail. He wants to call the kettle black but look at his reviews about how he judges people."
Terri O.
Oct 2020
Horrible. Not repaired correctly was leaking water after day one. Many broken promises and no shows and excuses after being paid $2,000 to repair it. No resolution an then they dared to ask for a 1,000.00 more upfront to repair. Taking advantage of a 90 year old lady. No one should hire this company for anything. Never pay cash to anyone. If they took credit cards I would have denied the charges, but they got cash. Big mistake but a good lesson for me. Never trust anyone and shame in Angie’s list for having these people . They have other bad reviews mine is not the only one.
Response from Touch Above The Rest Landscaping and Nursery LLC
"Nobody took advantage of your mother. If it wasnt for her, the job would have been done long ago. It is not our fault that we could only do the work when you were only available on the weekends. She is lying about the fact that it leaked from day one. She was completely satisfied when we left. If you look at her other review, she was happy. This review is only due to the fact that we refused to come out and work for free after months later. Your mother did not pay for this, you did."
Kathleen K.
Sep 2020
Well, they were suppose to arrive July 1 and finish July 2. They had an excuse everyday mostly rain. My dad was a farmer, he wouldn't have gotten his crops in nor harvested if he'd not worked when it rained. They finally showed up the end of August I think. We had to water for a month and we still are so ... the day they left they hadn't finished their work...the rocks they put in some were just piled and other spots were bare just dirt showing. My husband had to move three plants because they were right where the water came off our roof and they were being beaten to death. I had to chuckle about some of the reviews the minute they'd feel a sprinkle they were gone. They came out one day and worked a couple hours and left because it started to sprinkle. They left rocks on our driveway for weeks. Their excuses were getting ridiculous. We have a tree out front they were suppose to lay sod around and never did. They were suppose to cut the vines out of our hedge and didn't finish nor did they finish power washing the driveway and sidewalks. We don't want them back to finish either. I just wish there had been some reviews like mine I'd never had hired them. So people please be honest.
Lucille H.
Sep 2020
Lousy!!!!!!!! never did the job and they haven’t returned our $1,000. Deposit. Said “I will take 600. or I will get nothing as per Katie Mgr.
Response from Touch Above The Rest Landscaping and Nursery LLC
"this lady was told over and over about this weather in Florida it has rained for 2 months and I will not Guarantee and I work in this weather She's not being truthful I power washed her whole driveway walkway in enclosure and she wants us to return the 1000 I already have or $600 back I think that's fair.. and we sent a email asking her if she still wants us to do this job as of yet know responses this lady thanks we should do this repair in the rain i will not put them in and guarantee this work"
Kathleen C.
Sep 2020
Besides the fact they started 2 weeks past the agreed date because they would not come even if it looked like rain - we were always acceptable. The charge for the pallet of sod was $600.00 which I paid on the spot. Then we discussed the area I wanted water rock down and the charge was supposed to be an additional $800.00 which again I paid on the spot. The amount of sod the men came with did not look like a pallet and only covered about half the area we discussed. The last day the workers were there the office girl Katie called to say I owed them an additional $400.00. I then spoke to Tim (the owner) and he agreed with me when I relayed our entire conversation from the day of the estimate but Katie called back and threatened to put a lien on my house and force it into forcloseur if I did not pay the balance. After my son spoke to them he realized Katie had added charges to the estimate after I had signed it so he told them we would pay it but we would report him to the Better Business Bureau - which I did. For the sake of others please take them off your list - my son went to the web site and they had 2 other bad reviews - one of which was very similar to my experience except on a large scale as they had written it was in their lawyers hands.
Response from Touch Above The Rest Landscaping and Nursery LLC
"this lady is nuts she tried to to get my men to added extra rock and do extra stuff for her there is no way a pallet of sod was 600 she crazy go back in your garage and smoke some more dope cuz if it's tearing your head up and as far as your son need some education and know how to talk to somebody"
John S.
Aug 2020
Was not pleased as they did not plant all the plants but left some in pots and I had to tell them to do the side and in front of the pump house. Wzy over priced for the amount of work preformed
Response from Touch Above The Rest Landscaping and Nursery LLC
"This customer here posted this this name she used past away 60 days ago and we did every thing but stand on my head for her it seems like every body wants some thimg for nothing they use this site to use it for leverage and that'[Member Information Removed] not fair to us business owners"
Darlene M.
Aug 2020
everything went very good very professional katy and tim are true to their word i would hire them for other projects reliable
GREGORY S.
Aug 2020
On July 22nd, 2020 we gave the contractor a 50% deposit with the understanding the job would start on August 3rd and be completed on August 5th 2020. As of today Wednesday August 5th we have a new sprinkler system timer, no trees, no sod and broken promises.
Sandra T.
Aug 2020
This was the worse job I have ever experienced. I will try to shorten up review, but so many wrong things happened. Bad mistake on hiring them and paying part up front.my part.. I knew what I wanted was pricey. Wanted the landscape lights, water fall, palms and nice plants. The palm I know was expensive and lighting.. I paid 1500.00 up front and 2 weeks later they came back for 800.00 more. Job was originally 3000.00. Then went to 3800.00 they said cause of special rocks, yeah right, they have at nursery. I called and ask what he paid. They had kids start digging, and a few rain drops and they stopped work. He left and no one had a plan on what should be done. Bad thing was they were digging right up against the house and my patio. We had a heated discussion and citrus pavers finished the job. I had to buy plants and more rock because he took some of the rocks back. The cheap landscape light was broken. I bought some which after all this happened was not what wanted to be since I now had 4400.00 in this. So, Citrus pavers had redo everything and the pond looks great. I have a pond BUT what A horrible way to get it.. Very bad way to do business. I still don’t have the landscape lighting or the palm I wanted This crazy project went on for over 6 weeks. I had someone do this because of health reasons, I should have had friends help and I wouldn’t be out all that money. I told them I am going to take them to small claims court or turn them into crimes against seniors. I have hired people before from Angies list but never again. I thought they were checked out... BEWARE and never pay up front. I have pictures, checks and receipts. No way in **** this should have cost that much. Thank goodness for Citrus pavers helping me.
Response from Touch Above The Rest Landscaping and Nursery LLC
"update on this app I taking this to my attorney's office and we're giving her the opportunity to take this post down because this post is not right I went up and over for this woman I paid for stumps I paid for another contractor because she became friends with a contractor he defended her I release myself from this project and said her but I was releasing myself due to conflict of interest this woman is not being honest here so she'll end up going to court over it cuz as of right now it's in my attorney's hands she's slandering my company and write things that are not true here"
Judy H.
Jun 2020
Crew arrived on time and work was completed in a timely manner. I asked for maintenance free landscaping and I believe that is exactly what I received. I asked to save the crate myrtle tree and he planted it in the middle of the front yard and it looks great! He used the river rock around all plantings for a great look from the front of the house. He is also planning on painting my house for a total makeover and at a reasonable price. Thanks Tim and crew!
Shannon S.
Jun 2020
It was perfect. He was very nice and kind. They did great work.
Tyler M.
Jun 2020
They do a great job. Neatness, efficiency, good work, and friendly.
Anthony M.
Jun 2020
They were good
Licensing
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FAQ
Touch Above The Rest Landscaping and Nursery LLC is currently rated 2.7 overall out of 5.
Touch Above The Rest Landscaping and Nursery LLC accepts the following forms of payment: CreditCard
No, Touch Above The Rest Landscaping and Nursery LLC does not offer free project estimates.
No, Touch Above The Rest Landscaping and Nursery LLC does not offer eco-friendly accreditations.
No, Touch Above The Rest Landscaping and Nursery LLC does not offer a senior discount.
Yes, Touch Above The Rest Landscaping and Nursery LLC offers emergency services.
No, Touch Above The Rest Landscaping and Nursery LLC does not offer warranties.