Mosaic Tile & Remodel

There was some question about the foundation laid, but they worked it out and did a nice job with pavers. However, the sealing was poor, lasting less than a year. Would not hire them to reseal, since the first job was not good. A neighbor also used them and was dissatisfied with the sealing.

Installers are a bunch of drunks that show up whenever, so hung over that they can't function. Tile was so bad that another installer had to remove a sizeable portion of the job and redo. Owner would not supervise the installers put on the job.

Great group of people to work with, very professional and proficient. Would definitely recommend them

unknown

It went great!  Whenever I felt a little anxious or nervous about the project Clayton (the owner) was always there to tell me that everything will be fine and I will be pleased with the end result.  He was right!  I love my new bathroom!  Everyone that worked in my bathroom was knowledgeable, prompt, courteous, conscientious and neat.  Clayton listened to my wants and needs and was very patient with me.  I also needed someone to restore and seal the pavers around my pool and Clayton recommended someone who did a fantastic job.  I would definitely recommend Clayton and Mosaic Tile and he will be the first one I call if I need anymore work done around my house.  If he can't do it, he will recommend someone who can.

unknown

They did an amazing job. I would not use anyone else. It was not an easy job, but their attention to detail and commitment to excellence is unsurpassed.

unknown

Work was completed well ahead of original estimate start date due to some customers wishing to delay their projects.  Job was started on the new agreed upon start date and completed within a reasonable time.  All workers were extremely professional and very skilled.  The job was accomplished without any problems nor damage to other areas.

The service was fine. They were good all around. It took them a couple of days to complete the job.

Clayton (owner) was punctual and thorough.
Workers showed up on time and were skilled.
Workers were professional and courteous.
Job was finished when promised ...

We are both extremely happy with the work that was performed. Clayton called us the day after the work was completed and asked us if we were happy with the job they did. He then said he would have someone come out and seal it in a few days, once there was no threat of rain. A couple of days later he called again and said someone would be out 2 days later to seal everything, which they were. We then paid the remainig balance.
Clayton was always punctual for appointments and was great at keeping us informed during the entire process. All of his workers were polite and very hard working. They were very skilled and the outcome is just beautiful! Have had quite a few compliments from our neighbors. We would definitely use Mosaic Tile and Remodel again, which we may do next year, if we decide to remove our concrete driveway and replace with pavers!

After telling them they had the job, they chiseled me for $500 with "The tile you picked out was more expensive than what we quoted".  The floor was not leveled.  I have french doors which had to be installed 5/8 inch above the tile on one end with the door facing on the tile at the other end.  They say that's not that bad, it's really flat within building codes.  The floor is so uneven furniture rocks.  When I threatened to sue him the owner said he would fix it, but then proceeded to try to convince me it's not that bad.
If you decided to use these guys, and I don't recommend it, make sure everything is in writing.  Detail who pays for materials, labor, errors, etc.  I would not give them any money up front.

Their price was good. I spent $5400 with the tile. The quality was very good. They were responsive, punctual and professional. I would definitely use them again in the future.