GORDON AIR COND & ASSOC INC

4.8(
27
)

About us

We offer Lennox heat pump, gas, and air conditioning along with WaterFurnace Geothermal heating/cooling. We can typically offer financing.

Business highlights

46 years of experience

Services we offer

Service Preventive Maintenance New construction & retrofit installations Can offer ultra high efficiency and comfort Duct cleaning Antibacterial UVC lights Duct sealing

Accepted Payment Methods

  • CreditCard
Reviews
4.827 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
7%
3
7%
2
0%
1
0%
Write a review
Showing 1-25 of 27 reviews
Robert H.
Apr 2019
5.0
Yes, I recommend this pro
I have used Gordon Air Conditioning before and every time have been very pleased with the service provided. Professional, prompt and just darn nice to work with. Matt performed the service call today and immediately troubleshot the problem with a bad capacitor and replaced the defective part without charging me an arm and a leg! All the staff from the first contact on the phone, to the service and repair, is top notch. You just can't go wrong with these folks. 5 Star rating, great work!
Kevin K.
Dec 2016
5.0
Yes, I recommend this pro
$800
They are really good. We will continue to use them.
Kevin K.
Dec 2016
5.0
Yes, I recommend this pro
$200
One of the junction boxes on one of my outdoor A/C units developed a short and was arcing. They generally come when they say they're going to come.
Kevin K.
Dec 2016
5.0
Yes, I recommend this pro
unknown
Scott G.
Nov 2016
4.0
Yes, I recommend this pro
Semiannual checkup. They do a good job but they are expensive. Courteous.
David S.
Aug 2016
5.0
Yes, I recommend this pro
$150
Super polite and professional from booking the service call to repairing out ac! AAA+
David S.
Aug 2016
5.0
Yes, I recommend this pro
$250
AAA+ in every aspect!
Scott O.
Nov 2015
5.0
Yes, I recommend this pro
$110
Great on time, did great work and have had no problems since.
Response from GORDON AIR COND & ASSOC INC

"Looking forward to taking care of your future home comfort needs and thanks for the great review!"

Amanda V.
Aug 2015
5.0
Yes, I recommend this pro
unknown
Response from GORDON AIR COND & ASSOC INC

"Thank you for the great review! We look forward to taking care of your future home comfort needs!"

Howard L.
Jun 2015
5.0
Yes, I recommend this pro
$85
They had a special i signed up and paid for it. They emailed me and were out on the day I chose. Were on time.....professional and clean and neat.
Valerie S.
Jun 2015
5.0
Yes, I recommend this pro
$190
unknown
Peter L.
Jun 2015
5.0
Yes, I recommend this pro
$50
Fine.
Response from GORDON AIR COND & ASSOC INC

"Many, many thanks for the review. We look forward to having you as a longtime customer!"

Danica C.
May 2015
1.0
$49
I found a "deal" on Angie's List for a 20 point A/C inspection for $49.  I called the provider to confirm, then bought it online.  The service was purchased on Monday and scheduled for Thursday.  This was for a beach vacation home and needed to be performed this particular week because I was down there doing maintenance.  Thursday rolled around.  I spoke with the company at 12:30 pm (I called them).  Service was scheduled at 1pm.  She told me the repairman was having lunch and then on the way.  At 2:30, he STILL wasn't there, so I called again.  She said that someone needed emergency service (medically necessary, she claimed) and that they would have to reschedule me.  I do understand emergencies and I was happy that they could help someone else, even though my convenience was compromised.  Things went south, however, when they offered me their next available appointment, OVER A MONTH AWAY.  When you put off customers for emergencies, you work them in later that day, or first thing the next morning, not a month away.  I needed my service done this particular week because that was the only time I was there.  I explained that, and she basically just said "I'm sorry."  That was just outright unprofessional.  Based solely on this experience, I would not use this company.  (Luckily I was able to find another highly rated company on Angie's list to perform the service the next afternoon.)
Response from GORDON AIR COND & ASSOC INC

"Yes we had an emergency call come in and yes, the homeowner was understanding. From there, we have a little different take on what happened. When tech arrived he found it was a 6 story condo and the unit was on the rooftop and we needed access to the service elevator to gain access. We were then notified they would only be in town for the week and had to come back by the next day (Friday). We're extremely booked as is most reputable AC companies when it's 90+ degrees outside. We were told that "if we can’t come back tomorrow then to not come at all." Unable to meet that deadline, we extended our apologies and refunded the fees. Being told she would have to wait "over a month" would have only been said if we were trying to work around when she would be back at the condo. Much, if not all, of this could have been avoided had we known: 1 - it's a roof top - by nature these take longer to perform, require more coordination (service elevator, ladder, etc), and we don't put techs on rooftops in 90+ degree days 2 - the homeowner was only here for the week"

Gisela R.
May 2015
5.0
Yes, I recommend this pro
$195
From booking through service it was a great experience.  they were interested in my concerns with my HVAC system and timely in their response.  the service technician took the time to explain what was happening with the system its shortcomings and how I could improve it.
Response from GORDON AIR COND & ASSOC INC

"Thank you for the great review! We're pleased that you were happy with our service and look forward to taking care of your future home comfort needs."

Scott O.
Jan 2015
5.0
Yes, I recommend this pro
$80
unknown
Response from GORDON AIR COND & ASSOC INC

"Thank you for the great review! Look forward to servicing your future heating/cooling needs"

Amy B.
Jan 2015
4.0
Yes, I recommend this pro
$79
unknown
Response from GORDON AIR COND & ASSOC INC

"Thank you for the review. In school, much to my parents dismay, many times I was thankful for B. But as a business, we've always strive to give straight A service. Sorry we fell short. If you have the time, you're most welcomed to give us a call or email us to let us know where/how we fell short. [email protected] Thanks for using us for your home comfort needs!"

Cory O.
Dec 2014
5.0
Yes, I recommend this pro
unknown
Response from GORDON AIR COND & ASSOC INC

"Thank you for the review!"

Daby P.
Nov 2014
5.0
Yes, I recommend this pro
$94
Great.  Gave us a nice deal because we have TWO units.
Response from GORDON AIR COND & ASSOC INC

"Thank you for the review! I'm glad we were able to take care of your preventative checkup. Looking forward to taking care of your future home comfort needs!"

Mike P.
Sep 2014
5.0
$49
Good service tests and recommendations.
Response from GORDON AIR COND & ASSOC INC

"[member name removed], many thank for the review! I'm glad we were able to take care of your home comfort needs."

Tate M.
Jun 2014
5.0
Yes, I recommend this pro
$300
unknown
Response from GORDON AIR COND & ASSOC INC

"Many thanks for the review! Glad you're pleased with Gordon Air."

Daby P.
Jun 2014
5.0
Yes, I recommend this pro
$95
They did one unit on one day, then the other another day, due to heavy rain.
Response from GORDON AIR COND & ASSOC INC

"Thank you for the review! Always good to know we've done a good job. Look forward to taking care of your future home comfort needs."

Paul L.
May 2014
5.0
Yes, I recommend this pro
$49
Gordon Air completed all the inspections on the system to ensure it was within tolerances and they ensured the HVAC was functioning properly.  They lubed/service mechanical parts on the blower/air handler.  They didn't attempt to push unnecessary services, etc on to the business required.
Response from GORDON AIR COND & ASSOC INC

"[Member Name], Thank you for taking the time to review Gordon Air Conditioning. I'm glad we met your level of expectations for service. Look forward to taking care of your future home comfort needs. Thomas Gordon"

Thomas C.
Apr 2014
5.0
Yes, I recommend this pro
$49


We tried Gordon's in part because it was an Angie's List Special. We were very satisfied. The technician was very professional and courteous. We will definitely use Gordon's in the future.


Response from GORDON AIR COND & ASSOC INC

"[Member Name], Thank you for taking the time to review Gordon Air Conditioning. I'm glad we more than met your expectations. We look forward to a long relationship of taking care of your home comfort needs. Thanks again for taking the time to review. Thomas Gordon"

Eric S.
Mar 2014
5.0
Yes, I recommend this pro
$275
Thomas Gordon and his crew over at Gordon Air Conditioning installed a new Lennox Elite system (a very high quality system) in our home in July 2009 and it has performed very well and lowered our electric bill substantially. The technicians were very informative, nice, and professional during installation. Their rates are very reasonable for the high quality service they provide. I also appreciate their expertise when they come out periodically for their maintenance program as they did recently. These are honest folks that have been in business for many years. Thank you to Thomas Gordon and company for your quick response and great service when we needed it!
Response from GORDON AIR COND & ASSOC INC

"Thank you [member name removed] for the years of business and the awesome review!"

Thomas J.
Nov 2013
5.0
Yes, I recommend this pro
Gave an estimate.
Response from GORDON AIR COND & ASSOC INC

"Thank you for taking the time to review!"

Showing 1-25 of 27

Licensing

State Contractor License Requirements

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FAQ

GORDON AIR COND & ASSOC INC is currently rated 4.8 overall out of 5.
GORDON AIR COND & ASSOC INC accepts the following forms of payment: CreditCard
No, GORDON AIR COND & ASSOC INC does not offer free project estimates.
No, GORDON AIR COND & ASSOC INC does not offer eco-friendly accreditations.
No, GORDON AIR COND & ASSOC INC does not offer a senior discount.
No, GORDON AIR COND & ASSOC INC does not offer emergency services.
No, GORDON AIR COND & ASSOC INC does not offer warranties.