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Bob Taylor Carpet One Floor & Home

About us

We sell and install all types of floor coverings, both residential and commercial since 1965. We are a professional, experienced, detail oriented company that has earned an outstanding reputation based on long term customer satisfaction.

Business highlights

60 years of experience

Services we offer

Carpet, Hardwood, Laminate, Luxury Vinyl Tile and Plank. Lifetime Installation Warranty on All Carpet One Products., Sheet Vinyl, Tile

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
2.33 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
33%
4
0%
3
0%
2
0%
1
67%
Showing 1-3 of 3 reviews
Sylkia S.
Apr 2020
5.0
Yes, I recommend this pro
I had Carpet purchase and installed by Bob Taylor's Installer. I had no problem whatsoever with the installation and my floors still look very nice. I will recommend them!

Glenn D.
Jun 2018
1.0
$3,500
The second time the installers came out to correct their mistakes, they did not finish the job. Their excuse was that we were scrutinized their work so they cannot complete the installation. They have left a bigger mess in our house. We don't trust their workmanship! Horrible customer service.

Glenn D.
Sep 2016
1.0
Don’t trust service from Bob Taylor’s Carpet One store at Crestview, FL. Long story short, we have bought carpets from this store, customer service was great, UNTIL after the carpets were installed. Timeline: carpets were installed on 15 Jul. Today, almost 2 months later, our family is living in a state of disarray due to the carpet debacle. First the original carpets were a manufacture defected. Now we are having issues with the installation of the replacement carpets. We have had enough of the incompetent performance and lack of urgency by this store to resolve the issues. We wanted our money back, a full refund. They can take all the carpets, installed and uninstalled, back. The store manager sent us an email on 8 Sept after several follow up emails and calls from us. According to him, they are not willing to offer a refund but want to come back (for the third time) to complete the installation. Seriously?! They have an opportunity to make it right the second time, but had FAILED to do so. We no longer trust their service or anything they say. Additionally, on the second times the installers were in the house, their careless handling of large rolls of carpets when they carried them through the house has left damages to the walls and doorways. We do not recommend service from this store to anyone.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Bob Taylor Carpet One Floor & Home is currently rated 2.3 overall out of 5.

Bob Taylor Carpet One Floor & Home accepts the following forms of payment: CreditCard

Yes, Bob Taylor Carpet One Floor & Home offers free project estimates.

No, Bob Taylor Carpet One Floor & Home does not offer eco-friendly accreditations.

No, Bob Taylor Carpet One Floor & Home does not offer a senior discount.

No, Bob Taylor Carpet One Floor & Home does not offer emergency services.

No, Bob Taylor Carpet One Floor & Home does not offer warranties.