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Anderson's Cleaning & Restoration

4.9(
20
)
Recovery Service - Earthquake Damage, Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair,

About us

With Anderson's we are different from the other cleaners - we are a family owned & operated custom textile cleaning company with the highest levels of certification and experience in the industry. Anderson's offers a wide variety of services including our 11 step cleaning process. Our unique method of cleaning allows your carpet to dry faster after cleaning. We are capable of removing tough spots & stubborn stains other cleaners leave behind. Thinking about replacing your carpet due to pet issues? Think again. It can get expensive to replace.

Business highlights

Emergency services offered
24 years of experience

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.920 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
90%
4
10%
3
0%
2
0%
1
0%
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Showing 1-20 of 20 reviews
Eva B.
Jan 2017
5.0
Yes, I recommend this pro
Great! Their services costs a little more than other national franchises ,but the quality of work was worth it.
Norman M.
Aug 2016
1.0
I called Andersons on Monday 1 Aug 2016 and spoke to Michelle and described my requirements. She told me that she would arrange to have someone provide me with an estimate to do the job. When I had not heard back from her on 8 Aug 2016 I called her. She told me that she had not been able to schedule the appointment and did not seem to care that I had waited for one week with no contact from her. Based upon this phone conservation, I did not pursue this further.
Response from

"Yes I did receive a phone call regarding a quote for tile & grout cleaning and some upholstery cleaning in FWB. I said I could give a quote for upholstery & gave a little range on the tile but we may have to look at it to confirm a price as it would be hard to do over the phone. I did say I would get back with him regarding a time we could come out. Our company is based out of CV & is 50-60 min away from our potential client. If we are in the area then it is a little easier but that week we were working in CV. As the week progressed I did not call our potential client as I could not get anyone out that way to give a free quote. For that I do apologize. I did get busy with the business & school starting & it honestly slipped my mind. I received a message Monday & called the gentleman back. He said he no longer needed our services & I did not have a chance to respond. We have been a member of the BBB & Angie's List for many of years. We always have a good relationship with our clients is it is very important to us. I apologize for not getting back to our potential client in a timely manner but I feel it is a little harsh to give us a rating based on a potential free quote . Then again we do have the freedom of our thoughts & opinions."

Todd H.
Jul 2016
5.0
Yes, I recommend this pro
unknown
Response from

"Thank you for the awesome rating!"

Walter B.
Apr 2016
5.0
Yes, I recommend this pro
$14,800
.
Response from

"Thank you for the wonderful rating."

Jolee W.
Apr 2016
5.0
Yes, I recommend this pro
unknown
Betty L.
Nov 2015
5.0
Yes, I recommend this pro
unknown
Jimmy W.
Nov 2015
5.0
Yes, I recommend this pro
$12,900
This is the 2nd time I have used this company.  They are no doubt professionals.  Having 7 dogs running in and out their pet door, our carpets were so dirty that I didn't think they would come clean.  They did such a good job, now the carpet looks nearly new.  I highly recommend Anderson's Carpet Cleaning.
Bertha E.
Oct 2015
4.0
Yes, I recommend this pro
$12,000
They did a good job cleaning my carpet.
Bridget P.
Jul 2015
5.0
Yes, I recommend this pro
$25,000
Very well! Very professional, polite and efficient. Family owned business and they show their knowledge and professionalism.  The young man explained their system very well, and  I will definitely use them again.
James W.
Jun 2015
5.0
Yes, I recommend this pro
$16,500
We have a large home and they have cleaned all the carpet in our home at one time or another. Every time I've interacted or scheduled them for service they have been extremely professional and prompt.  I can't say enough how much I've been impressed with how hard they have worked on stains or getting grout cleaned in our tile. Over and over again I've been impressed with them.
Response from

"Thank you for the kind words! Best of luck to you & your family with your move."

Laura S.
Jun 2015
5.0
Yes, I recommend this pro
$500,000

They were able to help us inventory our items after we had a home fire. They were also able to restore a lot of our items after another company (ServPro) told us there was nothing they could do to help. I wish I would have known to call Andersons immediately after our fire. We have also used them to clean our carpets on several occasions and they always do a fantastic job!!!  My children are good at trying to stain the carpets, but Andersons is always able to get those stains out!!!!


Response from

"It was a pleasure meeting you & your family! Glad our company could assist in the situation. Best of luck to you & your family!"

Kevin C.
Feb 2015
5.0
Yes, I recommend this pro
$21,100
I have been using Anderson's for 10 years ever since it was a small, one-man operation.  The service is always tremendous.  Polite, courteous workers; they move all the heavy stuff (and a lot of small stuff) and then put it back; extremely knowledgeable about stains, how to treat them, and how to care for carpets without damaging them.  Did my whole  house (minus a small loft upstairs) for $211.  Always spend as much time as I want answering my questions.  I will never use any other service in this area as long as Anderson's is in business.
Robert S.
Oct 2014
5.0
Yes, I recommend this pro
$62,500
It was 330pm on a Friday afternoon and my husband walked into a house where our boxer had attacked our cat all over the house. There was fur, urine and fecal matter everywhere and the house wreaked so bad it made your eyes water and made you want to gag.  My daughter was being discharged from the hospital after a 7 day stay and we had a disaster.  We called Anderson's and explained the situation and we were told that they could come over as soon as they finished the job they were on.  They did just that.  A team of 3 men showed up and worked for 3 1/2 hours cleaning and 30 minutes to explain and do a walk around.  It was 830 pm when they finished.  Our house was spotless and the odor was gone!!  We can't thank them enough!!  We will definitely use them again but on a more regular basis for upkeep and hopefully not for an emergency :)
Sheryl M.
Aug 2014
5.0
Yes, I recommend this pro
$18,000
 They did a wonderful job.
Crystal G.
Aug 2014
5.0
Yes, I recommend this pro
$18,500
Did a fantastic job on all three pieces of furniture, especially considering that none had ever been professionally cleaned before. Newest problem besides usual human soiling (especially with 4 grandkids) was the presence of 5 cats in the house and the fur they bring to everything. Took 2 fellows about 3 hours to do all 3 pieces. They were very nice and courteous as well as respectful of our home. I've got their magnetic card on the fridge for next year. I would recommend them to anyone who wants upholstery cleaned. They also do  rugs, carpet, tile and other types of flooring. Tell them Crystal sent you! Their price were quite reasonable IMHO.
I am so glad I found this company. They are actually located in Crestview FL which meant I didn't have to pay mileage from Ft Walton because I live in the boonies of Baker. I had talked to a company in Ft Walton last year and decided not to both with them since I felt like I was interrupting their day when I called. I talked to Michelle at Anderson's and she was great. That was yesterday & she was able to schedule me for today but was more than willing to work within my schedule (What schedule? I'm retired!) My overall impression was really good people doing the best job possible. However, the cats were not happy with being shut in the bedroom . . . but they'll get over it! LOL Especially now that they have nice clean furniture to shed on again. Hmmm . . .do I see a pattern emerging here?
Janet J.
Jul 2014
5.0
Yes, I recommend this pro
$14,300
Wonderful service; timely, responsive and friendly.  The house was an unseen rental (online only) and the carpet was awful.  didn't want the baby crawling on the floor.  They did a great job.  We will use Anderson's again!
Alexander W.
Mar 2014
5.0
Yes, I recommend this pro
$47,500

Absolutely impressed from making an appointment with Michelle to Steve providing the estimate and cleaning the carpet and tile with his son. I've had carpet cleaning companies come in before, but have never experienced the treatment I just received. TRUE PROFESSIONALS! I feel that the Anderson family service not only left me with clean carpets and tile, but I also received an education in carpet care and maintenance which will save future cleaning costs.


Cheri P.
Feb 2014
5.0
Yes, I recommend this pro
$24,500
They arrived on time. I had moved the small items but they put sliders under couch and recliner, moving them to clean. They were so clean, neat and professional. They treated every spot individually. They even comb and fluff the carpet when done checking for anything that could have been missed. They leave you with a bottle of spot cleaner in case anything happens before your next cleaning. 
I did not use it this time but they do upholstery so I will be looking into it.
Response from

"Thank you [member name removed] :) It is always our pleasure!!"

Timothy L.
Feb 2014
5.0
Yes, I recommend this pro
$98,700
The guys at Anderson's Cleaning and Restoration went above and beyond when it came to cleaning up the mess left after a water pipe broken in the kitchen of my rental property.  They are very thorough with their techniques and practices when it comes to water damage and restoration.  They explained exactly what they were going to do and how they were going to fix it, from start to finish.  I am one extremely satisfied customer and will continue to use them in the future.  A DEFINATE recommend!
Response from

"Thank you [member name removed]. I know it is always difficult to deal with issues when you are far from home. Our company takes pride in our work to keep you updated & informed of the process. I'm glad you were pleased with our services!"

Kevin M.
Jan 2014
4.0
Yes, I recommend this pro
.
Response from

"Thank you for using our company. We take great pride in our work & are glad you were pleased with our services!"

Lonnie B.
Dec 2013
5.0
Yes, I recommend this pro
$10,000
They arrived on time, and using a truck mounted system, steam cleaned the carpets, doing an excellent job. I highly recommend these folks and will use them in the future.
Dimitri T.
Sep 2013
5.0
Yes, I recommend this pro
unknown
Robert B.
Jun 2013
5.0
She was very nice and professional and scheduled an appt right away
Lisa W.
May 2013
5.0
Yes, I recommend this pro
$850,000
Anderson Cleaning and Restoration came out at 9 at night when we came home and found 120 gallons of water in our house. They were out there that same night and they worked until 3 in the morning during the initial call. Then for the next 5 days they were in and out to check our drywall. The water had crept 18 inches up the walls and because of their treatment we didn't have to replace the walls. We also didn't get the fungus or mold. By their prompt, thorough, and professional treatment it saved us $10, 000. It was still expensive but not anywhere near as bad as if it had not been treated. I can't say enough about Anderson Cleaning and Restoration. They do a good job on carpets too. We were using them anyway for carpet cleaning, furniture cleaning, and tile. We plan to continue using them for carpet and tile cleaning.
Aaron B.
Mar 2013
5.0
Yes, I recommend this pro
$18,000
They are very professional and very punctual.  They provide excellent service.  I just highly recommend them.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Anderson's Cleaning & Restoration is currently rated 4.9 overall out of 5.
Anderson's Cleaning & Restoration accepts the following forms of payment: CreditCard
No, Anderson's Cleaning & Restoration does not offer free project estimates.
No, Anderson's Cleaning & Restoration does not offer eco-friendly accreditations.
No, Anderson's Cleaning & Restoration does not offer a senior discount.
Yes, Anderson's Cleaning & Restoration offers emergency services.
No, Anderson's Cleaning & Restoration does not offer warranties.

Contact Information

6101 Garden City Rd, Crestview, FL 32539

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