Anderson's Cleaning & Restoration
About us
With Anderson's we are different from the other cleaners - we are a family owned & operated custom textile cleaning company with the highest levels of certification and experience in the industry. Anderson's offers a wide variety of services including our 11 step cleaning process. Our unique method of cleaning allows your carpet to dry faster after cleaning. We are capable of removing tough spots & stubborn stains other cleaners leave behind. Thinking about replacing your carpet due to pet issues? Think again. It can get expensive to replace.
Business highlights
Services we offer
Carpet and Upholstery Cleaning; Area Rug Cleaning; Pet Stain/Odor removal; Tile & Grout Cleaning; Wood Floor Cleaning; Water Damage Restoration and Extraction, Fire & Smoke Restoration; Insurance Claims Specialist
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 92% | ||
| 8% | ||
| 0% | ||
| 0% | ||
| 0% |
"Yes I did receive a phone call regarding a quote for tile & grout cleaning and some upholstery cleaning in FWB. I said I could give a quote for upholstery & gave a little range on the tile but we may have to look at it to confirm a price as it would be hard to do over the phone. I did say I would get back with him regarding a time we could come out. Our company is based out of CV & is 50-60 min away from our potential client. If we are in the area then it is a little easier but that week we were working in CV. As the week progressed I did not call our potential client as I could not get anyone out that way to give a free quote. For that I do apologize. I did get busy with the business & school starting & it honestly slipped my mind. I received a message Monday & called the gentleman back. He said he no longer needed our services & I did not have a chance to respond. We have been a member of the BBB & Angie's List for many of years. We always have a good relationship with our clients is it is very important to us. I apologize for not getting back to our potential client in a timely manner but I feel it is a little harsh to give us a rating based on a potential free quote . Then again we do have the freedom of our thoughts & opinions."
"Thank you for the awesome rating!"
"Thank you for the wonderful rating."
"Thank you for the kind words! Best of luck to you & your family with your move."
They were able to help us inventory our items after we had a home fire. They were also able to restore a lot of our items after another company (ServPro) told us there was nothing they could do to help. I wish I would have known to call Andersons immediately after our fire. We have also used them to clean our carpets on several occasions and they always do a fantastic job!!! My children are good at trying to stain the carpets, but Andersons is always able to get those stains out!!!!
"It was a pleasure meeting you & your family! Glad our company could assist in the situation. Best of luck to you & your family!"
I am so glad I found this company. They are actually located in Crestview FL which meant I didn't have to pay mileage from Ft Walton because I live in the boonies of Baker. I had talked to a company in Ft Walton last year and decided not to both with them since I felt like I was interrupting their day when I called. I talked to Michelle at Anderson's and she was great. That was yesterday & she was able to schedule me for today but was more than willing to work within my schedule (What schedule? I'm retired!) My overall impression was really good people doing the best job possible. However, the cats were not happy with being shut in the bedroom . . . but they'll get over it! LOL Especially now that they have nice clean furniture to shed on again. Hmmm . . .do I see a pattern emerging here?
Absolutely impressed from making an appointment with Michelle to Steve providing the estimate and cleaning the carpet and tile with his son. I've had carpet cleaning companies come in before, but have never experienced the treatment I just received. TRUE PROFESSIONALS! I feel that the Anderson family service not only left me with clean carpets and tile, but I also received an education in carpet care and maintenance which will save future cleaning costs.
I did not use it this time but they do upholstery so I will be looking into it.
"Thank you [member name removed] :) It is always our pleasure!!"
"Thank you [member name removed]. I know it is always difficult to deal with issues when you are far from home. Our company takes pride in our work to keep you updated & informed of the process. I'm glad you were pleased with our services!"
"Thank you for using our company. We take great pride in our work & are glad you were pleased with our services!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
6101 Garden City Rd, Crestview, FL 32539
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