Absolute Maid Service LLC
About us
Tallahassee, FL is the home of Absolute Maid Service, where we provide a complete range of home cleaning services, including seasonal cleaning, window cleaning, and closet organization, we also do a great job on deep cleaning , no job is to big, we will bring our team in and have your house looking like a home , we give a promise of satisfaction . We also clean carpets and dye carpets . My clients are my number one priority and I stand by my promise, never leave a client unhappy!
Business highlights
Services we offer
bi-weekly, carpet cleaning, cleaning up after partys, deep cleaning, dyeing carpets, emergency services as followed water extraction, monthly, move out and move in, one time cleaning, organization, pressure washing, same day service., weekly
Amenities
Emergency Services
Yes
Free Estimates
Yes
Number of Stars | Image of Distribution | Number of Ratings |
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73% | ||
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27% |
I am so upset. The other two people that came after she got here were very nice ... there was no problem with anyone acting ugly or anything ... but her complete demeanor changed just as she was about to give me the price, as my husband said "Just like she knew she was going to take advantage of you". He was standing right there and almost spoke up and is now upset with himself because he did not. He thought I was going to, but I was stunned. AGAIN ... I have 20 people, including neighbors that are stunned because they've seen my house regularly.
I called Pam 2 weeks before I was moving into a house I was purchasing. She
confirmed that she could do a complete top down clean and quoted me a price per
hour. She was to come on Saturday at 10:30am. She was aware that the house was
empty as I was not moving in until after she cleaned but that I would come to
the house to let her in. She asked that I confirm with her the day before. I
called on Friday, she did not answer so I left a message reminding her of the
time, the address, and my name and number.
At 10:28am (2 minutes before she was scheduled to be there), I received a text
message telling me that she was looking for a baby sitter but that she
"will be there shortly" and "might go a head and send Angie a
girl that works for me to get started".
At 11:45am, after sitting around an empty house waiting for someone to show up
for an hour and fifteen minutes, I TEXTED HER, asking how much longer. She
replied "soon, they should be on there way soon".
At 1:24, an hour and 40 minutes later, I CALLED HER. She did not answer. I left
a very pointed message explaining my frustration.
A little after 2pm, 3 1/2 hours LATE, 2 women show up without a vacuum or mop,
just a few cleaning supplies and one roll of paper towels. So obviously cleaning the
entire house like vacuuming and mopping were out.
2 1/2 hours later they have managed to decently clean the 2 bathrooms and a
kitchen. They were not in bad shape to begin with - just normal use.
Then they call Pam and she charged me for 3 hours.
So they were over 3 hours late, didn't bring enough supplies to do the whole
house, took a long time to clean 3 areas, and then over charged me.
It could not have gone worse unless they robbed me.
they're in Crawfordville - but they have folks over here as well. I
hate to clean - we do the basic stuff but the floors haven't been washed
in a few years. This service is great - they don't hesitate to tackle
big jobs and they don't waste my time chatting rather than working,
which has been the case with some cleaning services I have used over the
years. They're even sweet to my dog, who barks her head off at them
several times during each cleaning visit.
"Thank You member it is not every day that we hear this so I really appreciate your comments ,it makes me want to work harder to please my customers ,my customers are my first concern and to know that I'm doing my job means so much to me. Thank You , Pamela Schmitt"
Pam is a very hard worker, she is extremely thorough and very flexible. The staff she brings with her get down to business and work hard the whole time they are in my house.
"Member, you are one of a kind . Thank you for working with us , I'm happy to say you are one of my best clients and I hope we continue to have your business. Thank You Pamela"
Licensing
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