We are a locally owned and operated company that values honesty and integrity. We take pride in the services we provide to our residential and commercial clients. We are 100% focused on Pool and Patio Renovations inclusive of Resurfacing, Tile Work, Sun Shelves & Benches as well as Travertine & Concrete Paver patios and coping. We also sell new equipment and repair existing equipment. We provide free estimates, and you will find us to be competitively priced. We look forward to building lasting relationships and strive for 100% customer satisfaction!
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Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
90% | ||
6% | ||
2% | ||
0% | ||
2% |
"We're very sorry to hear that you were dissatisfied with your experience, and we take your concerns seriously. We strive to deliver quality work and clear communication throughout every project, and it?s disappointing to hear that you felt otherwise. We would like to clarify a few key points. First, the final balance on your project was never paid. Despite the project being almost one year old, when you contacted us about a coping piece coming loose, we were still willing to address the issue as a courtesy?pending resolution of the outstanding balance. As part of our good faith efforts, we even cleaned and sealed your entire deck at our own expense. Unfortunately, the balance was never settled, which by our clearly stated policy voids all warranty obligations. Our installations, including coping, are done following industry standards. Any issues reported are taken seriously and investigated, and we regret that the resolution was not to your satisfaction. It's also important to note that coordinating multiple specialized crews during a pool and deck renovation can occasionally result in logistical challenges, but we always aim to minimize disruption and maintain a respectful work site. We appreciate your feedback and are sorry this project ended on a negative note. We remain committed to improving our processes and communication, and we genuinely wish you the best with your home going forward."
"Great working with and for you as well ! Enjoy for many years to come !!"
"Truly appreciate the kind words ! Enjoy !!"
"Sophia ... many tx and happy to have served ! Sun Blue Pools"
"Tx Frank ... your kind words are appreciated ... Sun Blue Pools"
"Tx Neil ... appreciate the kind words ! Sun Blue Pools"
"Many tx Brian ... your efforts are greatly appreciated ... enjoy for many years to come ! Sun Blue Pools"
"Many tx Allison ... Enjoy for many years to come ! Sun Blue Pools"
"Don, appreciate the time and effort !"
"David ... appreciate the comments ... Commercial pools are very different than Residential pools ... Truly appreciate the oppty ! Tx Sun Blue Blues"
"Nancy ... appreciate the feedback and the project has been completed ... Truly hope to your 100% satisfaction ! As for the communication and timing of this project ... we recently have added the Podium communication tool and we have been receiving great client feedback regarding its communication function. Hoping all was rectified. Enjoy the pool for many years to come !"
"Urby, appreciate the kind comments and enjoy for many years to come !"
"Fabian ... many tx for all the honesty ... and you were 100% correct ... the follow up communication between our techs and GC fell between the cracks ! That said hope all has been resolved to your 100% satisfaction ... Enjoy the pool for many years to come !"
"Robert - appreciate the kind words!"
"Truly appreciate the kind words... Enjoy for many years to come! Sun Blue Pools"
"Richard... Appreciate the kind words and feedback Glad we were able to meet your timeline for your guests! Enjoy!"
"JOE, Appreciate the candid feedback and sorry we missed your mark ! As discussed there was a mix up with home address and our partner Alan going to the wrong home several times ... As well the scope of work did change with the addition of tile ... But regardless I do believe all feel that the project came out beautiful. Again sorry we didn't meet your expectation."
"Olga, appreciate the time and effort to share your feelings ? Unfortunately we have failed to meet your expectations and the team is sorry to hear that ! We will refrain from commenting on what is True or False but know we treated this project as we treat all of our projects with the intent for 100% customer sat ? Not because we say so but because all can see and read over 200 + FIVE STAR reviews on Homeadvisor/Angi, Google, etc. As well should there be any questions or concerns with the project we stand by our warranty policy and workmanship as we do for all. The irony is this project came out beautiful and we hope you enjoy for many years to come!"
"Sue, truly appreciate the time and effort to post ! Enjoy the pool for many years to come !! Sun Blue Pools"
"Michael, many tx for the kind words, and enjoy for many years to come! Sun Blue Pools."
"Eloy. We appreciate the confidence in Sun Blue Pools !"
"Thanks, Carol, enjoy for many years to come!"
"Thank you."
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Sunday: | Closed |
Monday: | 9:00 AM - 5:00 PM |
Tuesday: | 9:00 AM - 5:00 PM |
Wednesday: | 9:00 AM - 5:00 PM |
Thursday: | 9:00 AM - 5:00 PM |
Friday: | 9:00 AM - 5:00 PM |
Saturday: | 9:00 AM - 1:00 PM |