We specialize in both residential and commercial projects. We have access to a wide range of local, national, and international products. We carry carpet, laminate, LVT/SPC, and offer a few eco friendly flooring options. Together our team of sales personnel have more than 30 years experience making sure clients get the flooring or services they truly need.
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
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3% | ||
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"It was a pleasure working with you also. Enjoy!!"
"As a company my main concern was the safety of our customer. When the customer made me aware of the situation I quickly informed my installer and mad sure that he took care of the situation first thing the following morning. I also told the customer to allow the installers to complete the job and if they were not happy with the installation or carpet that I will make sure that the manufacturer understands their concerns and I will have the carpet replaced. After the installation was completed I reached out to the customer a few times to make sure that everything was ok and I was told that everything was good now. I wish that the customer would of contacted me and informed me that they were continuing to have issues with the tack strip because I would of made sure to handle the problem immediately. Again, I'll apologize for the inconvenience but we did everything that we could to resolved the issue and if the tack strip was still and issue I would of happily had my crew return and take care of the issue or contacted the manufacturer and got them involved. A discount was not issued because I was more concern on resolving the dangerous issue than offer a discount and just have the customer continue dealing with the situation."
"It was a pleasure working with you guys as well. If you need anything do not hesitate to call me Thanks"
"I apologize that you are continuing to have an issue with the tack strips. Classic carpets take all complaints seriously and if you need the issue looked at again please let me know and we will send out a technician to fix the issue. Thanks Jose"
It couldn't have gone any better. I needed a bedroom recarpeted in a hurry to be able to use for family for the holidays. Had been too busy working to shop for carpet and now I was out of time. Jose was so helpful and pointed me in the direction of carpet that would be available to be delivered quickly. The day I went into his store I selected some carpet that I thought would work and he allowed me to take a sample board with me so I could be sure at home. He sent someone out to measure the room and that person showed up very soon after I arrived home with the sample board. I placed the order with that person and the carpet was delivered the next day and installed on a Saturday, two days before I had to have it at the latest. The installers were also great, were ahead of the time scheduled on Saturday and did a beautiful job. I will definitely recommend to friends. Thank you, Jose, and everyone at Classic Carpet.
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