Hawaiian Tropic Pools Inc

Doug is the real deal. He's a very knowledgeable, hard working guy who cares about his clients. He's honest and forthright about what should and should not be done regarding maintenance, repairs, replacements, etc. I trust him 100%.

Tech Paul was great ... did a detailed inspection with his scuba gear .... found out my main drain lever was not fully closed .... will be using them again

I hired Hawaiian Tropic Pools, Inc. (HTP) and Doug was terrific. My pool looks like a new install. Doug worked his magic replacing the piping and valves at the pump/filter first so we could get the water back to blue and clean before working on the pool. (No sense refinishing a pool if you can't keep the water in good shape.) Then he drained the pool and began removing tile and finish. They located several leaks from tree roots and fixed those so that the roots could not continue to drill into and drain the pool. Next was the tile work. What an improvement!! Doug also replaced the eroded two piece sill between the spa and the pool (waterfall). Then the new finish was applied and the pool was filled. Doug used a "tank filter" to remove minerals and impurities from the water while refiling the pool. Excellent. There are some scale depositing minerals in our utility supplied water. Because of our busy schedules, we also had HTP come every couple days to brush down the pool surface while it continued to cure. We also had new underwater lights installed (pool and spa). We opted for programmable LED lights so we get an attractive light show at night. From start to finish, Doug was/is very professional. He will not install substandard equipment. The valves, lights, tile, pipes all are top quality. Our pool is 22 years old and now looks 20 days old. I am VERY VERY please with the outcome.

Doug immediately responded to our e-mail request for a quote and came within a few hours of our telephone conversation. He determined that the timer was not broken, explained why and did not charge for the service call. He is extremely honest and we will use again.

smooth. Exactly what we were told is what was done.

To start, I found Hawaiian Tropic Pools through Angie's List after a moment of desperation because I was having problems with pool resurfacing. I needed a serious, qualified company to provide the best expertise to resolve my issue. I found around 4 companies, but none was available to come as soon as possible (immediately!), with the exception of Hawaiian Tropic Pools. When my husband and I met with Doug Colasanti we realized we had the right person for the job. After speaking to several people and comparing notes, Doug seemed to go above and beyond his call of duty, which gave us a piece of mind that we have found the right guy. We hired his services for his expertise and got all the materials from him. We are very impressed with the quality of work, accuracy in what we needed, professionalism, punctuality and available resources. He knew what needed to be done to correct mistakes, how to detect errors and how to prevent them. We got the manufacturers warranty information which was not provided to us by the other company. Pool resurfacing is a very expensive job, but after seeing what it entails, I would not recommend to go with the cheapest estimate, but to take into consideration the complexity of the job, and the financial risk if something goes wrong. We can say now that I will not make any other decision or pool job without consulting Doug. It was a pleasure dealing with him, none of the other companies responded so quickly and professional and he did. He now has some loyal customers!

They do a wonderful job each visit

On a recommendation from my brother we originally discussed a new replacement salt system. Once Hawaiian Tropic looked at the photo of our existing system it was suggested to re-plumb to decrease the number of elbows and make the system easier to use and easier to service. We are very happy with the results and look forward to less pool maintenance.

It was far more costly than we would have liked but that wasn't Doug's fault. The previous owner of the house had performed sloppy and incorrectly done diamond brite coating without properly cleaning out previous layers which couldn't be seen until the work began in earnest. Doug is proud of the quality of his work and it shows. Our pool looks amazing now. We followed all of Doug's suggestions in the upgrade process and followed his instructions meticulously. If this experience has taught us anything it's that cheap fixes (previous owner) cost a lot more in the end. Doug was up front about what had to be done for the surface to be corrected, his experience and attention to detail is evident in his work. We will definitely be hiring him again. Pay for quality work and have it done correctly the first time!

Excellent job

Adam arrived on time and got right to work. Cleaned up after himself and made sure I was able to use my new system. Very happy with everything he did. System works so quietly we can't even tell it's on!

smooth sailing - it went very well.

I was surprised at how quickly they got the job done. It is been a couple of weeks and so far it is running fine.

Owner(Doug) has Amazing knowledge of pool maintenance. Every bit of information/ suggestions and advice was on point. Turned my horribly green pool into a sparkling blue beauty. My kids couldn't be more excited about our "New" pool - hours of Fun! I can not recommend Doug enough to my friends/family and co-workers. He never lets me down. A++ on Personality, Knowledge, Expertise and Price. I am most impressed with the after care - allows calls and texts to assist me in keeping my pool where its at now and always. Please contact Doug for all your pool needs! Sincerely- Vince S.

Excellent. Trust Hawaiian Tropic Pools completely.

Excellent job! Very professional.

He was extremely helpful and knowledgeable. He cleaned my DE filter and treated the pool. The pool in a day was completely blue and clear. I really appreciated his honesty and trying to save me money. Doug explained about other options/brand to replace the chlorinator and after looking at prices on the internet, his price was very competitive. He was pleasant to talk to and he patiently explained the DE filter and chlorinating system as well as the chemicals. For a few days I was texting him and showing him the readings of the pool chemicals and he immediately would text me back with what chemicals to add. I have found my pool man after many tries!! I highly recommend him to everyone. This is my first Angie's list review and I am pleased that it was a very positive experience.

Excellent installation and service.

Repair done. We were satisfied.

Dependable and timely.

Fine,on time and and budget. They do rental Properties as well

The pool cleaning is always excellent. The salt water system has been in for a few years. It is fabulous!!!! There is pride in workmanship and it shows.

Doug is awesome! Very responsive and knowledgeable. We purchased a foreclosed property and didn't know what to expect with out pool. He has been a great resource and has helped us get the most out of our pool in a cost efficient manner.

Excellent . Very Sarisfied with their service

They have been a great vendor - reasonably priced, responsive, and perform the services as expected.