Approved Pro
Family Marble Care, LLC
Stone Restoration & Polishing, Commercial Stone Restoration & Polishing Service,
About us
The Owners of Family Marble Care LLC come from two different backgrounds, who came together through the marble restoration industry. We have worked for the top companies in our trade, and after 17 years of working in the field together, we have brought our two families together to form Family Marble Care, LLC. Our mission is not only to bring our love for our families and our trade together, but we also want to unite with your family to help with all your flooring and service needs. We have a strong belief and experience in customer service, and that is what kept us as leaders in our field. We pride ourselves on providing the best service from start to finish. Give us a call; no job is too big or too small. When the job is done, you will have "floors you adore!" Check out our website: familymarblecare.com Cash, Check, Zelle and Venmo.
Business highlights
Se habla espanol
5 years of experience
Services we offer
Diamond refinishing and polishing , Maintenance for residential and commercial , Marble, granite, Natural Stone, Concrete and Terazzo, Stone Restoration , Tile cleaning & Grout Sealing
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.930 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 7% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 30 reviews
Evan F.
Dec 2021
Stone Restoration & Polishing
John was a pleasure to deal with. Very fair estimate of cost and time. Very accommodating with regard to my scheduling requirements and showed up and did the work when and as promised. Excellent job. I recommend them highly.
Kristen M.
Nov 2021
Stone Restoration & Polishing
John was professional, prompt and thorough
Jeanne S.
Oct 2021
Stone Restoration & Polishing
They were on time for appointment and sid the job efficiently and neatly
Madelyne G.
Sep 2021
Stone Restoration & Polishing
I'm an interior designer located in CT/NY Metro area. This project was at my parents' home - preparing for sale. Travertine floors had not been polished in 11 years, along with crema marfil and calacatta d'oro vanity tops. John and Genarro were punctual, professional, and provided excellent quality service. When complete, everything looked shiny and new!
Arnold B.
Sep 2021
Stone Restoration & Polishing
All I expected Definetly would use again and reccomend
Ana S.
Jul 2021
Commercial Stone Restoration & Polishing Service
John and his two workers arrived right on time and promptly got to work. John was very friendly and very knowledgeable about his work. He explained what they would be doing, so my questions were answered before I asked. They did a great job cleaning and sealing my floor tiles. I will definitely use them again.
Wendy B.
May 2021
Delivered exactly we discussed in timely, professional fashion
Wendy B.
May 2021
Stone Restoration & Polishing
John delivered everything we discussed . Friendly, professionally.
Mona K.
May 2021
Stone Restoration & Polishing
Quality of work is excellent, on time every day, crew very professional and accommodating. I would recommend Family Marble to anyone wanting an A1 team!
Fabrice S.
May 2021
Stone Restoration & Polishing
Great service, friendly, knowledgeable did what he said he was going to do.
Chad H.
Apr 2021
Stone Restoration & Polishing
Good communication, upmost professionalism.
Tripp R.
Apr 2021
Stone Restoration & Polishing
Was professional and great to deal with from start to finish. Clear about capabilities and expectations, reasonable pricing, scheduled and performed job as promised. Very happy. Floors look great!
Sharon C.
Apr 2021
Stone Restoration & Polishing
John and his team did a great job. Everything went exactly as he said it would. Highly recommend.
Steve R.
Apr 2021
Stone Restoration & Polishing
We just bought the house and the floors needed a lot of work. We hired Family Marble Care to restore the floors. They did an excellent job. The floors are beautiful. Family Marble Care was prompt, professional and thorough. Theyâ re a really good company.
Patricia B.
Mar 2021
Wonderful job but very expensive for half-hour work. But the excellent job, just highly-priced.
Response from Family Marble Care, LLC
"The cost of the job was discounted down to just a basic service charge of $395.00 which is our lowest cost to come out, it cost money for gas which we drove a total of 3 hours to drive to the job and back. it cost money for material especially for a sealer which is not cheap and it cost money for labor. We base our prices on the job and we take pride in our customer's happiness as you can see from all of our reviews which are 5 stars. I am sorry again but as you see from the quality of the work you paid for that is what separates us from other companies that might have been cheaper. That was the lowest price I could do the work for. Thank you."
Michael D.
Feb 2021
Stone Restoration & Polishing
This man and his workers are true professionals and I am very happy what they did to my floor which is 50 years old
Rita G.
Feb 2021
Stone Restoration & Polishing
Extremely satisfied. Very professional. My marble floors never looked as good.
MARIA A.
Feb 2021
Stone Restoration & Polishing
They listened to my concerns and suggested solutions.
Susan J.
Feb 2021
Stone Restoration & Polishing
John and Genaro are a great team. They gave me a quote two days after I contacted them, and completed the work a week later. In one hour, they restored a brand new table that had arrived with major imperfections. They were meticulous and the finished product is beautiful.
Janet D.
Feb 2021
Stone Restoration & Polishing
I had contacted several companies before speaking with Family Marble Care. I found John to be very knowledgeable about travertine and understanding of the fact that I did not what a high shine finish. He worked with me to get the exact look and finish I wanted. The crew was extremely courteous, very workman like and very organized. I am very happy with the look of the floors and will continue to use Family Marble Care to maintain the floors in the future.
Ed N.
Jan 2021
Stone Restoration & Polishing
I have been involved in all aspects of the construction business for 30 plus years and these guys are levels above the competition in service and quality. A+ work reasonably priced. I highly recommend them.
Janet C.
Jan 2021
Stone Restoration & Polishing
Very knowledgeable
Walter G.
Dec 2020
Stone Restoration & Polishing
They respond quickly to service requests, charge a reasonable price, and do a very thorough and careful job on our floors. I would not consider calling anyone else now that they have worked for us.
John L.
Dec 2020
Stone Restoration & Polishing
Courteous and arrived on time. Cleaned work area and willing to answer any question that we had. Explained their work in terms that we could easily understand. Great attention to details. We are very satisfied with the work performed.
Mort W.
Dec 2020
Stone Restoration & Polishing
I could not be happier - will recommend them to anyone that will listen!!!!
Licensing
State Contractor License Requirements
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FAQ
Family Marble Care, LLC is currently rated 4.9 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
Saturday: 8:00 AM - 5:00 PM
Sunday: Closed
Family Marble Care, LLC accepts the following forms of payment: CreditCard
Yes, Family Marble Care, LLC offers free project estimates.
No, Family Marble Care, LLC does not offer eco-friendly accreditations.
No, Family Marble Care, LLC does not offer a senior discount.
No, Family Marble Care, LLC does not offer emergency services.
No, Family Marble Care, LLC does not offer warranties.