Velocity Air Conditioning

My experience with the company has been a mixed bag to be quite honest, there have been situations where I was pleased with their service, but to this day even after 6 PAID visits from this company to my home my A/C unit still does not function properly. Visit 1: ($49) on 08/07/2019 A/C Diagnostic, includes a highly-skilled (their words not mine, false advertising in my case) air conditioning specialist JUST to do the painfully hard work of driving to your residence to diagnose (very thoroughly, sarcastically speaking that is…) the issue with the A/C. Visit 2: ($873) on 08/16/2019 Initially, the A/C unit was serviced with a Blower Control Board Replacement, followed by a Low Voltage Repair (Major) leading to the replacement of damaged Wiring. This wiring fix is what was sold back to me on 12/31/2019 once AGAIN even though this has been paid for in the past. So, they clearly do not stand by their work… Visit 3: ($132) on 08/26/2019 Fuse – Short Circuit overloading mismatched loads for excessive current. $132 to replace a $3 fuse into the fuse box. Nothing short of greed here, with no room for reasonable billing. Visit 4: ($49) on 09/06/2019 A/C Diagnostic, another “highly skilled” technician to swindle from the un-informed customer... Visit 5: ($300) on 10/09/2019 Surge Protection – Surprise!!! The $132 serviced fuse blows out again, and NOW the recommendation for the Surge Protection comes into the picture… So, it only took 2 “highly skilled professional visits” and an invoicing total of $181 in addition to the $300 billing to come to the conclusion that “hmm… maybe you need surge protection?” You can imagine how frustrated I would be at this point… I was livid! Visit 6: ($185) on 12/31/2019 Low Voltage Repair (Minor) – Do you remember seeing this fix somewhere before? YES!!! It was done back on 08/16/2019 and they yet again are trying me to sell me on the MAJOR fix once more. This was the last straw! I had paid $185 on 12/31/2019 and not even 2 weeks had passed on by and my A/C unit is out again. When I had contacted them that my A/C is non-functional once more, they didn’t even care to hear my necessity and blatantly started telling me that it will be a $49 minimum to come out and RE-FIX what they CHARGED me to fix before. I am perplexed that I was out $185 and still I am no better than I was 13 days ago. When questioned why I wasn’t informed that this fix won’t even last 2 weeks prior to charging my card, they came back to something irrelevant stating that it was recorded that this is temporary and that I had declined the long-term fix (quoted me $800). However, the fact remains that they had swindled me of $1,588 and I am back to where I started back on 08/16/2019. This company cares more about the sale than the satisfaction of the customer, BUYER BEWARE!