The A/C Guy of Tampa Bay

I spent $15k for a completely new HVAC system & all new ductwork, because 2 of our bedrooms get hot during the day. I was assured this would fix it… nope… just as hot. I called them last week to see if they would check it and wanted $99!

I had a wonderful experience with the A/C Guy of Tampa Bay. Mitchell was the Tech that came out. He was pleasant, on time and completely transparent. I needed a new unit. And although they are on the higher end (not the most expensive), you get what you pay for. I was provided portable A/C's for free. And within 2 days of my A/C Breakdown, my new A/C was installed. It was a difficult job, but Mitch and Ben were responsive, professional, quiet, and finished the job within 8 hrs (including a rain delay!). I couldn't be more satisfied with this company and will recommend them to all my friends, family, and neighbors. Thank you so much A/C Guy of Tampa Bay!

Their practice is unacceptable. Awful company

A few problems during installation but in the end GREAT! EXCELLENT SERVICE!!

The workmanship was the worse I have ever seen. They cut holes for the vents too large, did not put screws in both sides of the vents. Broke a 5 inch piece of sheet rock from one vent edge. The explanation given was " we told you there would be a gap". I guess that was supposed to make the mess okay. They did not replace the access door in the garage.

Discussed a number of different units/options and staff responded to all the questions we had. Once selected, the new system was installed in days.

Absolutely top notch service! We had a 16 seer Franklin/Goodman AC system installed several weeks ago. The owner Greg is a man of integrity, and the install crew were pleasant and efficient. This is a family business and everyone from the office girls to the crew are helpful, friendly and accommodating! Deserve more than 5 stars! Prices can't be beat! Very pleased!

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Awesome! The owner himself came to provide a written estimate, and they were by far the highest quality for the lowest cost. Their team of 3 installers arrived promptly at 7:30am and finished by the end of the day at 5pm. They were efficient, professional, and courteous, and I had running AC! I highly recommend this company! I would give them 10 stars if I could!

unknown

I was specifically looking for a small company rather than one of the larger ones, as I have found them to be much more on the ball. I definitely got this with the A/C Guy, having interaction not only with Greg (owner) but two daughters and a son!
I had already had a quote from three other companies. Greg's quote was not only significantly lower, but it allowed me to up the spec to 16 SEER which qualified me for a $300 tax credit.
The brand chosen (my choice) doesn't have a great reputation, but this is probably because they are one of the few that sell to the general public, i.e. to a bunch of amateurs and/or cowboys who don't really know what they are doing! The internals are mostly the same from manufacturer to manufacturer.
The installation started at 8 and they were through just after 1PM. Everything was left neat and tidy. The code inspector found one minor wrinkle (I think he was anxious to find at least one thing wrong!) but commented that otherwise the installation was very professional. The problem was fixed in a few minutes the next day.
The new air handler has variable speed, which means that for most of the time we don't even notice when the system is running. We had yet another mild winter (only one night of frost), and we haven't seen a summer yet, but I am confident that the system is more than ready for it.
I have already recommended the A/C Guy to one of my work colleagues.

unknown

Went very well. My concern is always that the Technician will recommend a new system or some expensive repair. He had some suggestions for maintenance to make the system last as long as possible. I find this refreshing and stress free.

unknown

It is so nice to have a professional service provider who does what they say and with a smile.

I have been using the A/C Guy of Tampa Bay for a number of years to do all of my A/C servicing. Gregg alerted me early on to the substantial corrosion of my A/C unit, but it took about 4 years before the system finally began to leak. Gregg diagnosed the problem and then put in more Freon so that I would get some cooling over the holiday weekend. He charged for this service, but then reduced the cost of my new system by this amount.

As an independent company, Gregg offered me many options for a replacement system. After a little on-line research, I selected one that I thought was best for my situation. And, we scheduled an installation date.

The Freon leak, which had been very slow, accelerated and I was without A/C again and so Gregg moved up the agreed to date for the new A/C installation.

Gregg and his crew showed up promptly at 8:00 AM on the day of installation (as scheduled). They had the new system operational a little after noon. They cleaned up after themselves and I am now sitting once again in air conditioned comfort.

The provider was on time, prompt, very clean. He had booties on. He was in and out in about 45 minutes. I was well pleased with his work.

The provider was on time, prompt, very clean. He had booties on. He was in and out in about 45 minutes. I was well pleased with his work.

While his employees are just fine, Greg (the owner) is an outstanding, knowledgeable professional. It would be hard to find someone more skilled, courteous and professional. He's top notch, and we are so glad we purchased our new system from him when ours needed an energy-efficient update. I got quotes from five companies, and Greg's professionalism and skill won out. He also matched our best price, which helped so much. I'd strongly recommend The AC Guy of Tampa Bay. Ask that Greg the owner be the technician, because he is the best.

Not well. The initial installation was done in March and the work appeared to be fine. As the year progressed and the weather got hotter and more humid, it became very apparent that the system was not working properly. The installer agreed that the
system was not cooling or dehumidifying properly, and this led to a series of attempts on his part at correcting the problem over the next several months. Nothing that he tried resolved the problem. Eventually he replaced the evaporator unit, but to no avail. Installer finally got to a point where he said I needed to replace my existing duct work in order for the system to
work properly. I hesitated at this point because my previous system had worked just fine with my current duct work. Installer said the duct work was inadequate for the new system and that he could not do anything further for me if I did not replace it. This was in July, the hottest part of summer. I grudgingly agreed to have him install new duct work, for more than
$3000. Installation took 3-4 days. After the new duct work was installed the heat pump system was no better, so I wasted $3000 on duct work I didn't need. I eventually told the installer to remove the entire heat pump system and to refund my money under his money back guarantee. I figured that I had given the installer more than enough time and opportunities to get the system corrected, even selling me ductwork I did not need, and he had not come through. Installer had quite an attitude by this
point, but he did reluctantly remove the system and refund my money. I had another installer already lined up that came in and started the installation of a new heat pump system the day after AC Guy removed his. The new system has worked flawlessly ever since.

Greg and his two workers showed up at 8:00 and started work immediately. They put down tarps to keep the place clean where they worked, and were very professional and courteous doing their jobs. They took out the old equipment, installed the new equipment, cleaned up after their work, packed up and left by 2:00. Greg went over everything with us, and set up a date for the County inspector to come out to inspect their work.
We now have a new air handler that works well, and it will be saving us money!

They arrived early in the day but on time. They began immediately and were able to complete the entire install in 1 day. They cleaned up after themselves, explained the new unit in detail and gave me an opportunity to inspect their work before they left.