ROOMS TO GO ROOMS TO GO OUTLET

Horrible customer service. RTO staff are not knowledgeable when it comes to delivery service fees. On their website it quotes one price but when you check out they charge you a different price. This is false advertisement, due to fact no where in their website does it mention a surge charge as per an executive manager (supposedly). You all should be trained in better service your customer and how to retain the customer by compromising, we're in the 21st century. Also, their schedule time slot is a joke, the arrival of my (small) couch was deliver one (1) after the time promise, no call or text to inform of the delay or an apology. News flash RTO you're not the only furniture store in Florida and further more the quality of your furniture is of LOW class and poor qualit. I REGRET going into your store and buying. 1st time and Last time.