Reliable Movers & Storage

Beyond my expectations. All 3 guys were incredibly efficient, pleasant mannered and hard working. Donna, from the office, was also efficient in setting everything up and when I had to make changes she was incredibly understanding. I would highly recommend this outfit to anyone looking at moving.

I used them the second time. I loved them, I should have used them the first time. I ended up with 2 moves because I wasn’t sure I was going to bring some things over, wasn’t sure they were going to fit. I’m downsizing, so I had them come get the rest of it.

All the workers were polite, helpful, and meant the best. However, We had to change the date because the truck caught fire. No compensation. Did not wrap any of the furniture. Small scratches on everything.

They were excellent.

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Pleasant, courteous, quick, thorough, careful. Professional!! All the breakables we wanted packed were taken care of with great care the day before and then three men came right on time on moving day and in a surprisingly short time has us packed up. The unpacking at our destination was done with equal care and things were placed just where we asked. Nothing was broken or marred or lost. We could not have asked for a better experience.

It was terrible. Outside of the fact that quite a few things never made it to the new place, they left at least 6 trips worth of stuff for me to move myself. This included two mirrors behind doors, a shower curtain, all of the pans in my oven, and a lot of cleaning supplies. All of the items in the refrigerator were left. A nice set of place mats never made it to my new home.

The men arrived on time, as scheduled. Before we started the process I wanted to confirm a few details. Although, the mover came across as careless and inconsiderate when they didn't want to answer my questions. In addition, one guy rudely told me to get out of the way, while I was explaining special instructions for certain items.
The three guys were quick and finished the job under the estimated amount of time. Subsequently, they damaged and broke several items, as a result of their carelessness. This could have been avoided, if they valued their quality of work verses quantity of time working. It would have been appreciated, if they took the time they needed to carefully move my belongings without recklessly damaging my items.

Once we arrived to my home, the movers said, they couldn't put the bed together because they didn't have the hardware. Then they accused my last moving company of losing them. Shortly, after the movers left I started unpacking and immediately found the hardware taped to bedpost, exactly where I said it was. In total, they broke five dresser drawers, two vases, damaged the coffee table and three paintings. In addition, I'm missing approximately 6 support beams that I need, in order to put the bed together. All beams were together and accounted for, prior to this move. The bed is useless without these support beams; I'm essentially forced to buy a new bed.
When I called the company, the lady was rude and said that her movers are not responsible for any damaged or broken items! In regards to the missing items, she promised to to call me back after she spoke with the moving guys. Almost a week has gone by and no one from their office has returned my call! Her unprofessional demeanor, started to make me question the credibility of this company. Afterwards, I looked at the carbon copy of my moving contract to see if I could find another contact number. This is when I noticed the mover overcharged me! I really want to believe it was an honest mistake; however based on, how the company has neglected to respond to these issues, is making me question if this is common practice for them.
There are better moving companies out there, I've used them before; there's no reason to settle for poor quality movers, such as Reliable Movers. Unfortunately, due to last minute scheduling, my options were limited. I never would have used Reliable Movers, if I knew this could happen with them. Save you're self the headache and go with a different company. I wouldn't recommend this company to anyone. It's ironic the provider is named 'Reliable Movers', considering they were reckless with my belongings.

This is our second time using this company in the last 7 1/2 months; we chose them again this time due to our great experience with them the first time. Our movers this time, Antwuan (the driver), Sam and PJ, were absolutely terrific! They were pleasant, hard working and very professional. They were wearing company t-shirts which at two locations they asked permission to remove so they could move wearing the tank tops underneath their t-shirts, as it was very warm; I was happy to comply with that request - very impressed that they were professional enough to ask! They all had great attitudes despite the fact that the second stop (the condo) was quite a challenge -- they were repeatedly delayed due to having to share the elevators at the condo development with other movers, painters, etc. who were working elsewhere in the building that same morning. (This resulted in our move requiring additional time/money through no fault of the moving company or movers - the additional time/money was completely fair). Re: our belongings - they were extremely careful with everything and we had no damage whatsoever. Like the first move with them, this second move was also a great experience and we would definitely use them again.

I liked them, they were good and earlier than what they were supposed to be. They worked good together and quick. There were just 2 guys. I didn't have to do anything, which was good for me because I had to keep my father out of the way so he wouldn't be confused. They were really quick and were done in about 3 hours. I didn't have to pay for anything. They were good all the way around.

When you call you deal directly with the owner. He worked with me setting up the workers and they cam out right on time and they did excellent work.

Loading and unloading went well; golf clubs were missing on arrival which took several weeks to recover.

Rep Laura Prather was very responsive and helpful in coordinating the move and finding the best carrier for the job. Two of their very professional and personable movers packed the household...they were humorous, efficient, careful and very fast. There was a significant amount of glassware and also some antiques involved. The whole shipment was then palletted at their warehouse. All arrived safely with the exception of a couple of table legs; however, the company was also very responsive and fair about the necessary repair costs. I used them a second time to move a grand piano and again was happy with their knowledge and care of a valuable instrument.

Uneventful in a good way.

I thought they were great and everything was great. The price was lesser than I had planned.

Excellent

Everything went well. They did the job exactly as expected.

BAD!!!!

Reliable left my client in a terrible bind.

They were fast and professional. They helped us move once and the second time they helped us move furniture from our house to the garage because we had our floors redone. It is fast service and reliable.

When we were concerned about the price, they gave us another option to help cut costs. They were extremely helpful in guiding us through the process of this alternative way to move. The movers and packers were very friendly, helpful ,punctual and professional. When we got to our new location, we did find a few things that were broken that they said would be protected.

The three gentlemen were stronger than they looked, very organized, very polite, and worked quickly. It was done faster than I expected and under budget. I would use them again and again.