Precision Overhead Garage Door

Excellence and professionalism in everything this company did for me. From the quoting, to timeliness to scheduling to installation and cleanup, they were great. Highly recommend them.

Based on the online reviews, I called and service technician Matt Hink responded. Couldn’t be more pleased with the way he showed me exactly where the problems were and multiple options to fix them. I chose to replace most of the broken and old hardware (which he was able to do right then because he had a stocked van) and I now enjoy a 7 yr warranty on those parts. If I do have to call on the warranty or any of the existing parts fail, I will specifically ask for Matt to be assigned, but I’m sure all your employees have the same integrity and work ethic. Bill Minerva, Redington Beach

The Good: * Technician Arnold showed up on time, answered questions, and did exactly what the estimate said. He also provided options. * Very fast replacement of the springs. * Technician was experienced and professional * He fixed the problem with the broken spring * He also lubricated garage door and tested operation. The Bad: Price - Thought it was expensive since $800 for 2 springs and bearings. I also chose the cheapest springs and bearings (3year warranty). The price is also expensive compared to other reviews with similar work. In this case the rollers were not replaced.

Techs arrived on time and got right to work. Quick, professional installation. Tech spent a good 30 min post installation showing me proper lubrication and maintenance of new door and motor and answering all my questions. Even left a can of lubricant. Cleaned area well and disposed of all old door parts. Very happy with service and product.

I’m very disappointed about the customer service. I live in Orlando and I be been attempting to get my garage door fixed in my home in Riverview. After the initial assessment I have been trying to schedule an appointment to get the repair but they required me to pay the entire balance upfront because they claimed someone can’t our multiple times to do the repair before but my tenant never got a call and everytime I spoke to someone on the phone it was a different conversation. So I paid the full $1500 upfront and they informed me they would call my tenant to set up repair. She never got a call. I called back to inform them they said they would give her a call to schedule and still never did. Now it’s been two weeks since I was forced to pay them up front for services and I don’t understand why I have to chase someone around when you received that large amount of money upfront! It’s absolutely ridiculous to me!!!

The best service in town , friendly very nice guy

Michael C. was our tech, called before arrival and arrived five minutes ahead of scheduled time. He quickly assessed the door, gave us THREE very reasonable estimates and after discussion went to work. He was both impressive and very professional. A warm and bubbly personality combined with unparalleled expertise made us very comfortable with him and his work. Should we ever need work on our garage door, precision is who we will call (and HIGHLY recommend, but Michael C. will be asked for by name. A pleasure to do business with.

They did a good job and its working really well now. The guy who came out was very nice and professional.

A spring broke on my door at 5pm on a Friday. I called Precision and Mickey was here an hour later. Mickey was clear on all the repair options available with their corresponding warranties. He let me make my choice with no pressure and set about to quickly and efficiently replace my springs, bearings and track wheels. I feel confident that my door should be trouble free for the foreseeable future. Mickey was super personable and professional. He even tried to set up the garage opener WiFi controls with my phone. Great experience.

Top-notch company - price was excellent, all staff were very professional, very friendly and got the job done beautifully!! A special thanks to Je'sus for a job very well done!!

All contact with employees was great. Everyone was on-time, professional and helpful. The door and opener have worked perfectly since installation. Thank you.

Precision Garage Doors was professional, efficient and quick. They could complete the work 3 days sooner than anyone else! Courteous and knowledgeable techs. Followed up with me after the job was complete. I would definitely recommend Precision Garage Doors.

Three years ago when I called Precision to replace my old garage door with a hurricane rated door, I was so pleased that I said I could do commercials for Precision. Today, I had a minor problem that I did not know how to fix, so I called Precision for the first time since the door was installed. Bryan S. was assigned to the service call, made some minor adjustments and didn't charge me a fee. Now that's customer service! Thank you for restoring my peace of mind, Bryan!

All aspects of the process, from meeting for quote to completion of the job, were excellent. The team that met with us to discuss our needs and develop a quote were knowledgeable, courteous, and friendly. They responded quickly to a followup call for more information and to clarify. Both the sales team and the install team arrived when they said they would. Installers were quick, efficient, friendly, answered questions, and fully explained the process, tested the install, and gave us full verbal explanations and written info on operation (both auto and manual) and maintenance. The door, and it's impact rated double pane windows, look great and operate perfectly. Pricing was very competitive (we took a total of four bids). One of the deciding factors, besides our comfort with personnel, was that they had the door, AND THE WINDOWS, in stock and ready to go. At least one of the other companies we talked to quoted us a 4 week lead time in order to provide the hurrican/impact rated windows we wanted. Very happy and would definitely hire again and HIGHLY RECOMMEND!

only took an hour and adjusted door so it works better than before. very fair price for the service

Pending still ! This contractor responded quickly " not their area expertise ".

Great, I will use them again for sure!

Timely and and they did a great job.

Jason Daring was our tech and he did a fantastic job. He was very knowledgeable and got the job done quickly. It was great working with a person who came in and knocked the job in a professional and timely manner.

Tech came out within appointment time. He was very professional. He gave me 3 options for repair... patch, long term and longer term fixes. Worked fast and accurately leaving no mess.

Very professional phone assist and scheduling on a Saturday! Very attentive service technician! Arrived as planned at predicted time on a Saturday evening!!!! Repair completed efficiently with attention to detail.

They lied about me needing a new door due to a “broken part which was no longer available”. I called another company who had a dozen of the parts in their truck and said Lowe’s sold the for $1.20 each. Precision really pressured me to install the new door immediately. VERY fraudulent!!

Doors were 15 years old and had no maintenance from previous owners. Precision repaired and replaced parts and springs and doors work like new. Very professional