Pinellas Comfort Systems

Would NOT recommend to anyone. Once this company was bought out they lost every ounce of customer service that they had. I was charged an additional almost $5,000 which I made them aware of immediately we are not at almost 10 days later and I have yet to receive any sort of credit back. I have called numerous times trying to speak with someone other than there generic message taking service and have not gotten a call back. The "repairs" the installers did on my attic access are extremely sub par and with gaps and uneven crooked molding. When I asked him if I just needed to call to get an appointment set up with their handy man to put it back to normal he looked at me like I was crazy for not thinking that his work was exquisite. When I used them before as PCS the installers and techs were great and walked me through the new thermostat, getting it all set up with the wifi - these guys were already packed up and leaving when I asked if there were any instructions he came back in and literally just opened the instruction book and said here this page, I don't know I've never set one of these kind up. Over-all it has been TERRIBLE dealing with this company. I have sat on hold so much in the last 2 weeks just trying to speak with someone who actually works for this company. GO ANYWHERE ELSE - Do NOT do business with them.

They were friendly and great.

They are very professional

They had a good job and they very prompt whenever i call them and they are very friendly

The service they provide are just wonderful, whether it's a yearly maintenance or putting in a new homing system. They are just great all around and provide such excellent service. I would recommend them to everyone I know.

A/C blower not working.

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They have had a lot of turnover lately and some confusion about some stuff and what not.  Overall they are good, just had a lot of turnover lately and what not.

Great. Prompt response, knowledgeable sales person, and a low price. After getting multiple quotes, I hired another company with a very slightly higher price (longer warranty, higher efficiency). But I am convinced that I would have been happy with Pinellas Comfort Systems.

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Initially they provided clear options for systems quotes. The estimates provided clear details of the equipment being installed with a range of prices. All questions were answered promptly by email. I considered the settled upon price to be fair and of value. The crew who installed the units were knowledgeable and worked professionally. If they couldn't answer questions they would ring the office and get answers. The crew took care after the job was completed to clean up the job site completely. They responded quickly when I requested to have the system checked post-installation by a technician who came out promptly and isolated a small issue. I would use them again in the future.

I have the best heating and a/c people. We have used them for 30 years or more, and they are the best. They have serviced that house for 28 years there. I'm on a contract with them, where they just come every 6 months to make sure I don't have a problem. Off the top of my head I don't remember what they charge. There is 3 different zones,  there are 3 different air conditioners. It is a very big house. They were very reasonable and honest.

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The system worked perfectly for 12 years. They were just a special that I found through with Home Depot.

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They did a good job.

They are great, he is very professional.

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I have a lot of houses and they do all my houses.

I use them all the time. 

They're pricing is good, they're work is good I just have no issues with them they're perfect.

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I chose to go with Pinellas Comfort Crew rather than Weathermakers because they were $1,900 cheaper for the same Trane system. (However, both sales people were very professional with their presentations and estimates.) The installation went smoothly, they cleaned up after themselves nicely, and I did not have to postpone my vacation!

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