Lokey Motor Company (Infiniti)

They are excellent and I would highly recommend them. I would buy from them again.

unknown

Terrible service from the management team. The only reason I followed through with the sale is because the sales person, Jake Boskovic, did everything he could in a professional manner to salvage the sale and his friendliness and willingness to help is why I still bought the vehicle there.
However, despite the lack of management involvement, after various delays in delivering my vehicle, the only thing they could offer was in-house financing at a HIGHER APR than what I was already pre-approved. and they knew this. even after I expressed my dissapointment with the service, not once did a manager ever come to see how I felt. in fact, the sales manager, Nassir Totah, was on site the day I picked up my vehicle and did not even bother to come by and say anything to me. As far as the and quot;luxury Infinitiand quot; experience one would expect, this was worse than walking into a lemon-lot. Basically I felt robbed of the experience of buying a 50K luxury vehicle.
The vehicle itself is fantastic but had it not been for a great product, Jake Boskovic, and NO other nearest Infiniti dealer, I would have certainly gone somewhere else.

Good professional service

Things went as well as you can hope for when buying a car. Alex was my sales person and I appreciated his professionalism, knowledge, respect and especially his honest rather than just giving the standard company line. While of course they want to make the best profit they can, I felt Lokey Infiniti treated me more honestly and fairly than Infiniti of Tampa. If I buy another Infiniti I'll return to Lokey Infiniti first.

It is one of the best dealerships I have ever dealt with and I have owned several cars over the years. They are extremely pleasant, polite and professional. They are a little expensive though. They get the car done in a timely manner but if they can’t get it done they will give you a car to use. All you have to do is replace the gas for them.

They were on time and gave me a loaner vehicle. Everything was taken care of and I was very happy.