JSS PROPERTY PROFESSIONAL

Communication has been TERRIBLE! JSS installed the wrong patio doors. The door was not rated appropriately for wind and hurricane according to our conversation and what was to be ordered. After multiple phone calls text messages and emails I was told the wrong door came in a second time. I am now waiting for a third door to be delivered. Today the owner text me to say he is not ignoring me but the door will be another three or four weeks. The initial order was placed on January 19, 2016. The patio and door were installed the week of April 18, 2016. I have been waiting since that date for the correct door. JSS installer disconnected the electricity to the outlets in the room when the wrong door was installed. I do not want them to take this door out just to fix the electric until they have the correct door to put it. Beyond frustrated. I question the correct door has ever been ordered.

Communication has been TERRIBLE! JSS installed the wrong patio doors. The door was not rated appropriately for wind and hurricane according to our conversation and what was to be ordered. After multiple phone calls text messages and emails I was told the wrong door came in a second time. I am now waiting for a third door to be delivered. Today the owner text me to say he is not ignoring me but the door will be another three or four weeks. The initial order was placed on January 19, 2016. The patio and door were installed the week of April 18, 2016. I have been waiting since that date for the correct door. JSS installer disconnected the electricity to the outlets in the room when the wrong door was installed. I do not want them to take this door out just to fix the electric until they have the correct door to put it. Beyond frustrated. I question the correct door has ever been ordered.

Communication has been TERRIBLE! JSS installed the wrong patio doors. The door was not rated appropriately for wind and hurricane according to our conversation and what was to be ordered. After multiple phone calls text messages and emails I was told the wrong door came in a second time. I am now waiting for a third door to be delivered. Today the owner text me to say he is not ignoring me but the door will be another three or four weeks. The initial order was placed on January 19, 2016. The patio and door were installed the week of April 18, 2016. I have been waiting since that date for the correct door. JSS installer disconnected the electricity to the outlets in the room when the wrong door was installed. I do not want them to take this door out just to fix the electric until they have the correct door to put it. Beyond frustrated. I question the correct door has ever been ordered.

Communication has been TERRIBLE! JSS installed the wrong patio doors. The door was not rated appropriately for wind and hurricane according to our conversation and what was to be ordered. After multiple phone calls text messages and emails I was told the wrong door came in a second time. I am now waiting for a third door to be delivered. Today the owner text me to say he is not ignoring me but the door will be another three or four weeks. The initial order was placed on January 19, 2016. The patio and door were installed the week of April 18, 2016. I have been waiting since that date for the correct door. JSS installer disconnected the electricity to the outlets in the room when the wrong door was installed. I do not want them to take this door out just to fix the electric until they have the correct door to put it. Beyond frustrated. I question the correct door has ever been ordered.

As you can tell by my rating what started out good turned into a complete nightmare -- including not refunding $16,599.83 for wood flooring we returned back to Gulf Tile. How do you describe a person who takes almost $17k? I've hired an Attorney. Here are the details on each part of the remodel 3 Window fills with stucco (had to hire another company to fix) After just doing 2 window fills we had him stop before doing the 3rd. The stucco cracked around the four sides showing a complete silhouette of where the window was. He did it incorrectly - he did not cut out any of the appropriate amount needed (about 4") of the old stucco around the window. The seams of the old and news stucco should not be where the window is cut out - that's how you get a silhouette Kitchen Cabinet install. (had to hire another company to fix) First he told us that kitchen cabinets can be installed on cement floor first before wood/tile floors. This is not true - you will have a lip of at least 1/2-3/4 of an inch where you can't slide out refrigerator to clean behind it. You would also have to remove granite to get dish washer out for repairs, if needed. Wood Flooring (Gulf Tile has tile ? JSS wont refund money) JSS and Gulf Tile sold me cheap engineered 3/8? wood flooring for $6.00/ft in which I later found for $2.28/ft at Floor and Décor. So they accepted the return but refuse to refund my money of 16,599.83. (this is comparable to felony theft) (Note: We purchased marble tile 50% cheaper at Floor and Décor vs Gulf Tile)