Imperial Electric Service Of Pinellas Inc
About us
|Year Established: 1995.
Business highlights
Services we offer
Electricians, Electricians
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 95% | ||
| 5% | ||
| 0% | ||
| 0% | ||
| 0% |
"Thank you so much!!! I’m glad that I was able to help you. Your kind words and review are truly appreciated. Brian"
"Thank you so much for the nice review! I am sorry that we didn't respond sooner as I did not receive notification of your nice post. Have a blessed weekend!"
"Thank you for your kind words. We are so happy that we were able to take care of your electrical work for you! You are a wonderful customer and we are glad to have you as part of our electrical family!"
"WOW!!! I DON'T EVEN KNOW WHAT TO SAY TO SUCH VENOM, ESPECIALLY WHEN IT IS NOT TRUE! WE KEEP ALL CALL LOGS AND RECORDS ON OUR CUSTOMERS. THE MEMBER IS NO EXCEPTION. WE SHOW THAT A CALL WAS MADE ON OCTOBER 19, 2008 AT 10:30 A.M. AND THAT WE LEFT A MESSAGE WITH THE PRICE AT THAT TIME. THE MEMBER NEVER CALLED US BACK. AT THAT PARTICULAR TIME BRIAN (THE OWNER) HAD TO TAKE CARE OF HIS FATHER THAT HAD BEEN ADMITTED TO THE HOSPITAL. WE STILL FOLLOWED UP WITH ALL OF OUR CUSTOMERS AS SOON AS WE WERE ABLE TO DO SO. IF THE MEMBER CALLED "FIVE" TIMES, THEN I GUARANTEE ALL FIVE CALLS WERE RETURNED. ONE THING WE ARE VERY PROUD OF IS OUR FOLLOW UP. NOT TO DISPUTE HIS CLAIMS, BUT MAYBE THE MEMBER DID NOT RECEIVE HIS MESSAGES AS WE CLEARLY HAVE IT DOCUMENTED AS TO WHEN WE CALLED AND LEFT THE INFORMATION WITH HIS QUOTE. AS FAR AS REVIEWING OTHER "F" RATINGS, WE HAVE ONLY ONE FROM 2002 AND IT WAS NOT RELATED TO WORK. ALSO, OUR RESPONSE TO THAT IS POSTED FOR YOUR REVIEW. THANK YOU AGAIN FOR ALLOWING US TO RESPOND AS IT SHOWS THAT THE MEMBER DID NOT HAVE HIS FACTS STRAIGHT AND SPOKE OUT OF TURN. WE TAKE GREAT OFFENSE TO BEING CALLED UNPROFESSIONAL AS THAT IS COMPLETELY UNTRUE. HIS COMMENTS ARE BORDERLINE SLANDER AND IT IS NOT APPRECIATED. EVERYONE IS ENTITLED TO THEIR OPINION, HOWEVER, THE MEMBER OVERSTEPPED HIS BOUNDARIES. IF YOU HAVE ANY QUESTIONS, PLEASE DO NOT HESITATE TO CONTACT US AS WE ARE ALWAYS AVAILABLE. WE THANK YOU IN ADVANCE."
"THANK YOU FOR YOUR KIND WORDS! YOU ARE THE BEST!"
"WE ARE SO GLAD WE WERE ABLE TO HELP YOU OUT. THANK YOU FOR ALLOWING US TO DO YOUR WORK!"
"SO GLAD WE WERE ABLE TO HELP YOU OUT!"
"YOU ARE SO NICE!!! IT MAKES US HAPPY THAT WE WERE THERE FOR YOU!"
"THANK YOU SO VERY MUCH! YOU WERE A JOY TO WORK WITH!"
"WE ARE SO HAPPY THAT WE WERE ABLE TO HELP THIS CUSTOMER! YES, MOBILE HOMES CAN BE TRICKY, BUT WE ARE GLAD WE COULD HELP. THANK YOU FOR SUCH NICE PRAISE. CUSTOMERS LIKE YOU MAKE OUR DAY!"
"THANK YOU FOR THE KIND WORDS! CUSTOMER WAS WONDERFUL TO WORK WITH AS WELL. GLAD WE COULD HELP OUT."
"CUSTOMERS LIKE THE MEMBER ARE A JOY TO WORK WITH. THANK YOU FOR YOUR KIND WORDS!"
"GLAD TO HELP YOU AND THANK YOU FOR YOUR BUSINESS."
"WE TRULY APPRECIATE THE NICE COMMENTS. I AM SORRY BRIAN ARRIVED LATE, BUT WE ARE GLAD THAT YOU ARE PREPARED FOR ANY POWER OUTAGES THAT MAY OCCUR. LET'S JUST HOPE THAT NO BIG STORMS PASS OUR WAY!"
"WE ARE EXTREMELY SORRY THAT WE WERE UNABLE TO HELP OUT THE MEMBER. WE PRIDE OURSELVES ON RETURNING PHONE CALLS IN A TIMELY MANNER AND MAKE EVERY ATTEMPT TO CALL OUR CUSTOMERS. ONCE IN A GREAT WHILE, WE DO NOT GET AN ANSWER OR A BUSY SIGNAL. (WE DO TRY AT LEAST TWO TO THREE TIMES IF THIS IS THE CASE.) IF THE HOMEOWNER HAS AN ANSWERING MACHINE, WE WILL LEAVE A MESSAGE. EVEN IF WE RECEIVE AN INCORRECT NUMBER (MAYBE WE WROTE IT INCORRECTLY), WE TRY TO LOCATE THE CUSTOMER THROUGH THE PHONE BOOK, INTERNET AND EVEN PROPERTY APPRAISERS. I DO NOT HAVE AN ANSWER ON THIS PARTICULAR SITUATION, BUT AM SORRY THAT IT OCCURRED. I KNOW SORRY MAY NOT FIX THE PROBLEM, BUT I DO HOPE THAT HE UNDERSTANDS THAT WE ARE ALL HUMAN AND TRULY DO HAVE HIS BEST INTERESTS AT HEART. THANK YOU."
"THANK YOU FOR USING OUR COMPANY AND IT WAS A PLEASURE WORKING FOR YOU!"
"WE THINK YOU ARE WONDERFUL!! GLAD WE COULD HELP YOU OUT."
"CUSTOMERS LIKE YOU MAKE THE JOB EASY! THANK YOU FOR YOUR NICE COMMENT."
"WE ARE HAPPY THAT EVERYTHING IS NOW IN WORKING ORDER. WE PRIDE OURSELVES ON ALWAYS LEAVING THE CUSTOMER'S HOME JUST AS CLEAN AS WHEN WE ARRIVED. THANK YOU FOR BEING PART OF OUR "ELECTRICAL FAMILY"."
"WE ARE SORRY TO HEAR THAT THIS CUSTOMER FELT HE WAS CHARGED TOO MUCH. WE OFFER FREE ESTIMATES FOR THIS TYPE OF WORK (WE DO HOWEVER, HAVE TO CHARGE FOR TROUBLESHOOTING), SO WE ARE NOT SURE WHY THE CUSTOMER WAS NOT HAPPY. UNFORTUNATELY, AS WE ALL KNOW, PRICES JUST KEEP GOING UP. LABOR, INSURANCE AND WORKER'S COMPENSATION IS VERY HIGH HERE IN FLORIDA AND HAS TO BE BUILT INTO THE COST OF DOING BUSINESS. WE HAVE ACTUALLY BEEN TOLD ON MORE THAN OCCASION, THAT OUR PRICES HAVE BEEN LESS THAN SEVERAL OTHER COMPANIES. SOMETIMES, THE CHEAPEST IS NOT ALWAYS THE BEST. WE ONLY HAVE LICENSED ELECTRICIANS AND DO NOT SEND ANY HELPERS OR APPRENTICES TO OUR JOB SITES. SOME COMPANIES DO THIS, AND THE CUSTOMER HAS TO PAY FOR BOTH A LICENSED ELECTRICIAN AND FOR THE HELPER. THEREFORE, THE JOB TAKES LONGER AND THE CUSTOMER PAYS FOR THE HELPER LEARNING ON THEIR JOB. HAD THIS MEMBER USED A COMPANY THAT DOES THIS, HE WOULD HAVE MOST LIKELY PAID A LOT MORE THAN WHAT WE CHARGED AS WE DO NOT DO THIS. WE STRIVE FOR PERFECTION, BUT IT SEEMS TO ELUDED US ON THIS ONE."
"WE LOVE THESE MEMBERS! WE HAVE DONE QUITE A BIT OF WORK FOR THEM AND THEY ARE FANTASTIC. WE GIVE THEM AN A+."
Licensing
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