Daniel Insulation LLC

Fantastic. They showed up right on time and the crew was incredible they insulated the entire house in one day. I will use them on all my jobs.

contacted Duke for "credit" and status of current insulation and square footage June from Daniel helped to figure out that as 2 story house - total square footage not as high as Duke estimate Technician when done contacted the company due to areas that were unaccessible due to how the house was constructed and the price dropped even further. Very helpful and honest company employees

From start to finish, this company was amazing.  From the first phone call to schedule an estimate, to the final result, everything went so smooth.  Bob from Daniel Insulation came out the same day I called to give me an estimate.  He was on time and beat the price quoted to me to me by another company.  Our home had been vacant for five years and the attic had been infested with rats.  Bob assured me that they could take care of this mess and they scheduled us as an emergency call, within two days, as our roof was being replaced.  Miguel and Juan were on time and got to work immediately.  After several hours of working straight through, I thought they were almost done.  They then brought out the big guns, a very high powered vacuum.  The used this in the attic for over an hour.  Te work they did was amazing! They got rid of the horrible odor and the air quality is so much better! I can't say enough about this company! As soon as we have our AC unit replaced and the electric rewired, we will be using them, without question, to replace the insulation.  I can't thank them enough for a hassle free experience!

unknown

unknown

I hired them to install insulation in the attic after an inspection by TECO.   The TECO paperwork stated my house was 900 sq ft.  The tax record shows 992, however,  according to the installers, they were only to cover 600 sq ft.  The attic only had R18 installed.  Therefore, there should have been enough installed to bring the insulation up to R30.   
I was told there would be an 8 hour window for them to arrive.  They were suppose to call 30 minutes prior to arriving.  They called as they drove up, then drove away, then came back, told me the office gave them the wrong address, then the story changed to their GPS wasn't working, then it changed again to the apartment number wasn't on paperwork.  Anyway,  they arrived.
They would not take time to answer questions.  I was told by the office personnel that I could have additional insulation installed if I wanted.  All I had to do was have the guys look at the attic and discuss what additional could be done.  These guys wouldn't give me the time to ask anything.  They only installed enough for 600 sq ft which certainly doesn't cover 900+ sq ft.  I told them to go back up and finish the job.  They told me they wouldn't have enough insulation to finish the rest of the jobs for the day.  Are you kidding me?  
I looked at the paperwork before signing.  The address was correct.  The sq ft stated was 900.  At this point all I wanted was these guys out of my house.  I wrote a note to TECO as well about their unprofessional manner and not applying the needed insulation.
Just for the record...... I've had Daniel Insulation do work on 2 other houses I've owned in the area and they were fantastic.  I believe it was just these two workers, however that shows unfavorably to the company.  I don't know if they get paid by the job or the hour but being rude and incomplete with their work is not acceptable to me......

unknown

unknown

Very good job, I will use them again.

unknown

For the radiant barrier he was much more experienced and knowledgeable than most of the other people I talked to. The owner of the company was there for the job, he helped and worked with his employees to make sure that it was done correctly. I decided to go with them because I had called several companies and he impressed me over the phone in the way he communicated his knowledge about what had to be done.

unknown

They were great and were referred by the electric company. I had an electric company rebate so I got back the $200 charge. They were very professional and clean. They also were done on time and got the job done quickly.

i don't have time to chase these people down and was going to give up but remembered that angies list might get some help or savae someone else from them. you will have to check and double check their work. they promise everything at the sale but the crew doesn't follow the promises. this job was useless!!!

They were punctual, they did a great job, and the price was great. I found them on Angie's List. I can tell the quality from the house, it is not getting cold like it would get before, it is warmer.

They were on time, receptive,professional and timely. The job took less than estimated and was done very well

The two man crew arrived on time. and  inspected my home. I  had one difficult area near a cathedral ceiling that I was concerned about.  The job leader told me he would make sure the heavily sloped ceiling would get enough insulation and that it would stay in place once applied. They went to work  and had the job completed in short order.  With the exception of a few small tufts of insulation that blew in through light fixtures, you really could tell they had ever been there. I climbed up into the ceiling access hole to get a peak at my sloped ceiling and sure enough it was completely filled with insulation. Great work.

Did a great job. Noticed a difference immediately.

Good experience; start to finish.

I called Daniel's because they were on the list provided by Duke Energy.  I was a little concerned because of the F ratings but still the overall score on Angie's List was good so I thought I would give them a shot.  First of all the salesman Bob tried to talk me into things like duct work repair.  Now I say, "talk me into" because just three days before I had some in my attic that specialized in AC duct work and he told me I had no problems or concerns.  So, I asked to go up into the attic with him so I could see exactly what he thought the problems were.  He seemed shocked but agreed.  Quickly he changed his tune and told me I really didn't need several of the things he had recommended previously.  That should have been a red flag but I decided to go on with the work.  We booked a date, a few days later he called and asked me what date we had booked.  Really?  You don't know what date my work is to be done.  I told him again and he said he put it down.  He said they had me down on two different dates.  I then spoke the office and explained  I needed the work done by a certain time because of a business meeting - they were suppose to be to my house in the afternoon (I didn't have to leave until 5:30).  She assured me this wouldn't be a problem.  The day they were suppose to arrive, they didn't!  I called to check in and she told me she would have the service guy call me.  When he called (at 330pm) it was to tell me it would be over an hour before they could be here!  So, needless to say I had to cancel.  I am deeply deeply disappointed with the customer service provided by this company.

Update:  The owner called me back - quickly trying to make the above right.  He offered to discount the price slightly and upgrade my insulation amount.  I explained that part of why I was so upset was because that day was the only business day I had off for many weeks secondary to my work.  He asked if his crew could come out first thing in the morning (7am) and do the work.  They arrived promptly and did the job professionally - including capping 9 recessed lights. 

Despite the previous issues - Daniels did a good job of installing the insulation.  I will still give them a B score - not an A because of everything described above.

They covered the floors inside the house to prevent any damage to the rug from the hose.  They cleaned up afterward.

excellent work!

Was scheduled for the morning and they arrived around 12:30 pm. Previous jobs may have taken longer than expected as the installers don't know the difficulty of each job until they are actually on site.
They checked for openings where insulation might get blown into areas it shouldn't go, answered any questions I had, and then added the fiberglass insulation. When finished, they swept up the area under the attic access.
I was satisfied with the work and the price, which was after the $100 Progress Energy rebate.

Quick and easy.  No difficulities at any time.

The service removal and installation was done on time as promissed.  The area was cleaned of all odor and debris and the service men were clean and professional.