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Better Homes Appliance Service Inc

4.8(
445
)
Sink Installation, Garbage Disposal Installation, Pipe Repair,

About us

Better Homes Appliance Repair offers in-home appliance repair service for all major residential appliances including your refrigerator (free-standing and built-in), freezer, dishwasher, dryer, washer, range, oven, stove, ice maker, garbage disposal, built-in coffee maker, and more. We are open Monday through Saturday for service appointments. The service call fee is always waived with any repair! Let us make you our next happy customer! Call 727-447-0108 or visit www.BetterHomesAppliance.com

Business highlights

25 years of experience

Accepted Payment Methods

  • CreditCard
Reviews
4.8445 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
89%
4
4%
3
3%
2
2%
1
2%
Write a review
Showing 1-25 of 445 reviews
Crystal S.
Mar 2023
1.0
$69
Today we had a technician come out to repair our stove. We paid $69.95 just to have him tell us that this part is no longer available and to buy a used one and then he left. After he left and we began researching, we found out that he could have disconnected the part and we would at least have been able to use the range. We called back within 10 minutes of him leaving and they said we'd have to pay another $69.95 to have him do that and then another $69.95 to have them put the part in when we get it. The lack of proactivity and price gouging is very disappointing.
Response from Better Homes Appliance Service Inc

"Hello, this was not the situation at all so I am unsure if there was a miscommunication or what but we have tried calling you and you are not taking our calls. We hate to have bad reviews for no reason at all. You were told the part is unavailable from the manufacturer as well as our distributors. If you found the part on Amazon (this is NOT a warrantied OEM manufacturer part) and want to order it, we would be happy to come back out and install it for you but it is not under warranty of course. If you would like to communicate with us, please call the office instead of blasting false reviews online. Thank you."

Carol B.
Oct 2020
5.0
Yes, I recommend this pro
Good service
Woodie B.
Oct 2020
5.0
Yes, I recommend this pro
$834
Outstanding. Showed up ahead of schedule and was finished ahead of projection. They also charged me $200 less than Affordable Appliance quoted
Ross S.
Sep 2020
5.0
Yes, I recommend this pro
$70
Advised how to properly defrost coils
Dave B.
Sep 2020
2.0
Technician was on time and knowledgeable. However, one month later and they are still waiting for parts from their supplier. The parts were available from several different suppliers online. I finally just ordered the parts myself. I was frustrated by their inability to obtain parts.
Response from Better Homes Appliance Service Inc

"Yes, some parts that need to be ordered are taking a bit longer these days with COVID but we do get OEM parts directly from the manufacturer and unfortunately 1 of your 2 parts was on back order at the manufacturer. I wish you would update your review since we did receive your part at 3 weeks and went out to complete the repair. We apologized for the delay that was out of our control and in the end, you were happy with the repair."

Bridget & Wayne P.
Sep 2020
5.0
Yes, I recommend this pro
$100
On time, knowledgeable.
Elaine M.
Aug 2020
5.0
Yes, I recommend this pro
$169
I wrote a bad review on this company a couple of weeks ago on a Friday because they were a “no show”. And the following day they called and apologized and said there had been an emergency situation and were sorry I wasn’t notified. I rescheduled for Monday and Jim, the technician, called me Monday morning really apologizing and came to look at our dishwasher at 9:30. It needed a part that had to be ordered so there was no charge that day. The part took about a week and Jim came back on Tuesday (yesterday) and replaced the bad part with the working part. He not only gave us the Angie’s list $20 discount, but he gave us another $10 discount for the no show problem. My husband was the person that coordinated with Jim because I wasn’t home, and he said Jim was great. So I am reversing the F review I gave this company to an A.
Dennis B.
Jul 2020
5.0
Yes, I recommend this pro
$215
Repair fine. getting parts slow.
Donna J.
Jul 2020
5.0
Yes, I recommend this pro
$209
Justin, the tech, pulled out fridge, turned off and back on. Unit did not start back up. He stated two possibilities, retrieved a part from his truck and installed it. Turned back on and fridge started up. Soon started cooling down; and, in about 8 hours, it was already almost back to normal temps. I was very pleased with the service that I received; and, I would not hesitate to use them again or to recommend them to others.
Gordon D.
May 2020
1.0
couple months ago I called them with a freezer leak - the tech said it was because the freezer was overfilled and there was no leak. at the same time i mentioned the display panel was missing parts of the numbers and said replace it - when they were supposed to do that they didn't have the display panel so I decedided not to get it replaced. since removing items from the freezer but it continued to leak . I called back to get the leak fixed - when the technician called for the appointment he informed me that the new owners INSISTED he replace the display panel since it was an outstanding issue - in addition to looking for the leak. I told the tech didn't want the panel replaced - he said he had to do it because of the new owners policies. I then cancelled the entire service call - i did use some very harsh words about the new owners and their policies.DO NOT RECOMMEND! if they wont do what the customer wants
Response from Better Homes Appliance Service Inc

"I am sorry to hear that you did not agree with the technician's diagnosis but we always warranty our parts and our labor so issues have to be fixed in the correct manner in order to not void that warranty. You were not willing to move forward with the repairs recommended by the technician and the technician would not perform the repair that you wanted because it would not be warrantied. You were not charged any money. I hope this explains our policy that you were referring to a little bit better. We only fix things the right way."

Joan F.
May 2020
5.0
Yes, I recommend this pro
$500
Fortunately, the service person had all the necessary parts in the truck, so all was ok.
Carol F.
May 2020
5.0
Yes, I recommend this pro
$200
Excellent. I've engaged Better Homes for various appliance repairs for more than 10 years now. Larry was punctual, courteous and provided excellent information and advice. He had repaired the same Kenmore approximately 10 years ago. It was very nice to see him again. Couldn't ask for better. I highly recommend Better Homes and Larry too.
Harry T.
Apr 2020
5.0
Yes, I recommend this pro
Brian arrived on-time, was thorough and efficient, and was finished in under an hour.
Linda S.
Apr 2020
5.0
Yes, I recommend this pro
Very well - professional courteous and efficient
John V.
Feb 2020
5.0
Yes, I recommend this pro
Found out it can't be repaired
Karen C.
Jan 2020
5.0
Yes, I recommend this pro
$250
Very well! Service person called when he was running behind due to another job. And I just left door open so he came in and fixed It because I had to leave.
RICHARD F.
Dec 2019
5.0
Yes, I recommend this pro
Refrigerator ice maker - completed. Ice Machine - taken away for problem analysis and repair.
Barbara S.
Nov 2019
5.0
Yes, I recommend this pro
$60
It went fine. As we suspected the issue we experienced with the freezer happened because at one point the freezer was left ajar; the technician confirmed that and that it was now working properly. He also confirmed the light was probably out because of moisture that resulted when the freezer was ajar and if it didn't come back on it was easily replaced.
Mike R.
Oct 2019
4.0
Yes, I recommend this pro
The repair tech analyze the problem and found the circuit board needed to be replaced at a cost of $400. I decided to resolve the problem in another way.
Rachael L.
Sep 2019
5.0
Yes, I recommend this pro
$380
Just fine. Service man was great!
Larry G.
Sep 2019
5.0
Yes, I recommend this pro
$170
Very well. Diagnosed the first day, ordered the part and returned to repair another day. A good experience for us.
Terry G.
Sep 2019
5.0
Yes, I recommend this pro
$100
They were responsive and very clear about what was needed and the proposed cost. We were very happy with the work.
Ronnie H.
Jul 2019
5.0
Yes, I recommend this pro
He arrived on time and was very professional. Looked @ washer and dryer explaining problems and costs to repair/replace. Gave costs to repair both appliances. We decided to replace and buy new ones.
Kenneth L.
Jun 2019
5.0
Yes, I recommend this pro
$229
On time, very polite,worked quickly' Brian did a very good job229.00
Susanne A.
Jun 2019
5.0
Yes, I recommend this pro
The technician showed up and decided that he needed to order a motherboard. The board was ordered and installed within a few days. We were very happy with the service and the professionalism of the repair person. Would hire them again.
...
Showing 1-25 of 445

Licensing

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FAQ

Better Homes Appliance Service Inc is currently rated 4.8 overall out of 5.
Better Homes Appliance Service Inc accepts the following forms of payment: CreditCard
No, Better Homes Appliance Service Inc does not offer free project estimates.
No, Better Homes Appliance Service Inc does not offer eco-friendly accreditations.
No, Better Homes Appliance Service Inc does not offer a senior discount.
No, Better Homes Appliance Service Inc does not offer emergency services.
No, Better Homes Appliance Service Inc does not offer warranties.

Contact Information

2420 Enterprise Rd., Suite 200, Clearwater, FL 33763

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