Better Homes Appliance Repair offers in-home appliance repair service for all major residential appliances including your refrigerator (free-standing and built-in), freezer, dishwasher, dryer, washer, range, oven, stove, ice maker, garbage disposal, built-in coffee maker, and more. We are open Monday through Saturday for service appointments. The service call fee is always waived with any repair! Let us make you our next happy customer! Call 727-447-0108 or visit www.BetterHomesAppliance.com
Appliance repair – refrigerator, compactor & ice machine., dishwasher, disposer, dryer, freezer, garbage disposal, ice maker, microwave, oven, range, wall oven, washer
Number of Stars | Image of Distribution | Number of Ratings |
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89% | ||
4% | ||
3% | ||
2% | ||
2% |
"Hello, this was not the situation at all so I am unsure if there was a miscommunication or what but we have tried calling you and you are not taking our calls. We hate to have bad reviews for no reason at all. You were told the part is unavailable from the manufacturer as well as our distributors. If you found the part on Amazon (this is NOT a warrantied OEM manufacturer part) and want to order it, we would be happy to come back out and install it for you but it is not under warranty of course. If you would like to communicate with us, please call the office instead of blasting false reviews online. Thank you."
"Yes, some parts that need to be ordered are taking a bit longer these days with COVID but we do get OEM parts directly from the manufacturer and unfortunately 1 of your 2 parts was on back order at the manufacturer. I wish you would update your review since we did receive your part at 3 weeks and went out to complete the repair. We apologized for the delay that was out of our control and in the end, you were happy with the repair."
"I am sorry to hear that you did not agree with the technician's diagnosis but we always warranty our parts and our labor so issues have to be fixed in the correct manner in order to not void that warranty. You were not willing to move forward with the repairs recommended by the technician and the technician would not perform the repair that you wanted because it would not be warrantied. You were not charged any money. I hope this explains our policy that you were referring to a little bit better. We only fix things the right way."
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