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A Prestige Air Conditioning & Heating Specialists

4.6(
15
)
Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

Why Choose Us? A Prestige Air Conditioning & Heating Specialists is recognized as the most professional & knowledgeable team of HVAC technicians in the Orlando area because we provide quality & dependable products, services, and installation at reasonable prices. A Prestige Air is a company that will: * Provide 100% customer satisfaction and prove that we are willing to go the extra mile to make that happen * Be open and honest * Work together as a team to maximize employees strengths to better serve our customers Our goal is to make YOU Happy Our customers best interests will always come first, and everything we do is guided by our strong belief in values, and professional ethics. We hold ourselves accountable to the highest standards by meeting our customers’ needs precisely, honestly, and completely. Our mission is to turn new customers into repeat customers, and repeat customers into lifelong customers by applying our vision and values each and every day to each and every customer.

Business highlights

Emergency services offered

Services we offer

HVAC Services: *Air Conditioning Repairs *Heaters / Furnace Repairs *AC & Heater Replacement *New installation *Warranty Parts Change Out *Thermostats *Preventative Maintenance Contracts *Freon Recharge *Leaks *UV Lights *Air Purifier *Refrigerant Leaks *Condensation Line Cleaning & Unclogging *Whole House Air Cleaners *Replace & Inspect Filters

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.615 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
87%
4
0%
3
7%
2
0%
1
7%
Write a review
Showing 1-15 of 15 reviews
Ava H.
Jul 2019
1.0
$485
He filled the Freon (very expensive/ pound) and told us it’s possible it had a small leak. He never checked for leaks. Two days later it stop cooling. We called another company and they found that the Freon was gone and it had a big leak that should of been easily detected. We felt ripped off. The only reason we went with this company was your Angie List 2018 award.
Shirley G.
Jun 2019
3.0
$5,353
I purchased my AC unit from Jim, and my experience was terrible. I usually like to use Home Advisor to schedule services, but went with A Prestige Air believing that they had the best quote. Unfortunately, after the installation of the unit, I found out that the price I had been referencing throughout my conversations with Jim was not accurate - instead, it was much higher. After finding out the correct cost, I called Jim to discuss the pricing. Jim started yelling at me about the fees he has to pay and all the overhead costs that are incurred in the sale. The way Jim spoke to me was disrespectful, hostile, and incredibly unprofessional. I contacted the company and explained the experience I had with Jim, and they failed to reach out to me to follow up. If you are looking for poor customer service and a salesman who is hostile and rude - you have found the right company.
Response from A Prestige Air Conditioning & Heating Specialists

"Your proposal with ALL costs and options for a new system was emailed to you on February 26, 2019. It was typed and it COULDN’T have been more clear what your proposed pricing was for each seer rating and additional accessories for your consideration. The options on your quote either stated “INCLUDED” OR “$(price)”. You replied to this email -so you did received it. The price of your system never changed. The quoted amount is what you paid (minus the discounts we gave you). And if you wanted the air purification system as an additional fee, that was your choice. It was clearly stated that it was an additional $975. You stated in your email to us: and I quote: “From the items listed is there any of them that if taken out from the invoice will reduce the base price. I really like the Air purification option so I will like to keep that but just wondering about the other items listed”. We then gave you AN ADDITIONAL $250 off your system. Then at install we gave you an ADDITIONAL discount of $150 on the air purification system. Finally, I don’t understand how you can say that no one reached out to you, as you spoke to Madonna in our office many times about this and I also PERSONALLY called you as well, as we never want any of our customers upset. I am sorry that you didn’t look at the proposal, and I wish you would have called us with any questions you may have had. The proposal cleared stated that the RGF purification system that you wanted and received was an additional $975. Ms. [Member Name Removed], no matter how hard we try, there are still some people that we just cant make happy. You are one of those people. I truly look forward to your warranty period being over so that you can move on to another company to help you."

Daniel S.
May 2019
5.0
Yes, I recommend this pro
$125
Jim did a great job. I was trying to install my new thermostat and had no success. He came and explained what I did wrong, and made everything right
Response from A Prestige Air Conditioning & Heating Specialists

"Thank you so much [Member Name Removed]! We love giving 5 star service to our customers and Jim will be super happy to hear succeeded. I will let him know of your great review about him. Were here next time you need us :)"

Darla E.
May 2019
5.0
Yes, I recommend this pro
$4,800
The team did a great job.
Response from A Prestige Air Conditioning & Heating Specialists

"We are happy that you are happy with your new system we installed! We aim to please and provide 5 star service so glad that you were happy with our entire team. We look forward to you contacting us when you need your preventative maintenance done."

Rebecca S.
May 2019
5.0
Yes, I recommend this pro
$3,695
Provided quick service at a very good price. I will definitely use A Prestige Air again.
Response from A Prestige Air Conditioning & Heating Specialists

"Thank you so much! It was an absolute pleasure doing business with you and we hope you keep us in mind for your next project. Were here when you need us :)"

Kyle E.
May 2019
5.0
Yes, I recommend this pro
$3,500
We are thrilled with the service we've received from their techs. Joe did a great job, was quick, and professional. When I got home I could immediately tell the major improvement in quality of system and air. Jim is very easy to work with and made sure everything was done to our satisfaction. We will absolutely be using A Prestige for any future HVAC work.
Response from A Prestige Air Conditioning & Heating Specialists

"Thank you SO very much sir! We aim to please and are glad that you were 100% happy and satisfied with both your installation of your new system and also our Service Manager, Jim. We look forward to your system working well for years to come and you only seeing our faces for a preventative maintenance :) Natalie"

Phyllis H.
May 2019
5.0
Yes, I recommend this pro
Exceptional service, from initial contact to repair work done by Mr. James C. We had been without A/C for five days. Were on wait list for the company that installed the 6-yr old unit. Was best to schedule a Sat after- hours service and then hope for a standard-rate cancellation. Busy time for broken A/C units. No cancellations all week, so we were prepared to pay for the after hour (Sat.) visit. Hubby then suggested that we call others. Found A-Prestige Air on Yelp site. Tech could not come out until Sat, but after hours' charge was significantly less. Mr. C arrived 30 mins early. He diagnosed the problem, explained our options, received ok to do the repair, then walked us through the work once it was done--with clues as to what to watch for in the future. Realizing that our unit was still under warranty, he even researched the warranty and applied the discount. The house was cooling down in less than an hour. We were so impressed with Mr. C and the company that we purchased the maintenance plan on the spot. A-Prestige Air is one of the best!!!"
Response from A Prestige Air Conditioning & Heating Specialists

"Morning [Member Name Removed]! Thank you so much for your amazing review! We aim to please and are ecstatic that you loved our 5 star customer service. I will be sure to tell Jim Cook (our service manager) how happy you are. It will make his day :) we will be in touch to schedule your preventative maintenance for your system. Natalie"

Tara M.
Apr 2019
5.0
Yes, I recommend this pro
$400
They did a great job, quoted exact price, no surprises, on time, respectful. I would definitely recommend them.
Response from A Prestige Air Conditioning & Heating Specialists

"Thank you so much! We strive to provide affordable, honest workmanship with 5 star service and we're glad you and your clients were happy with us! Were here when you need us :) Natalie"

Cedric B.
Feb 2019
5.0
Yes, I recommend this pro
The technician was able to diagnose the problem and gave a temporary solution to the issue.
Shelly S.
Jul 2018
5.0
Yes, I recommend this pro
$352
Jim, who was a service manager, was actually EARLY! He returned our emergency Saturday call promptly and arrived about an hour early. He asked for species and found the problem immediately. Apparently the night before we had a lightning strike to our compressor and it was blown. He explained it clearly and even showed us the part that had been broken. He had the replacement part and went to work immediately. He finished in just a short time. Wow! What a relief on a 90+ degree day! Jim had informed us of the service charge on the phone. The bill reflected that and the parts. Honest, fast and extremely professional! I would recommend Prestige and Jim to anyone! Thank you for literally saving our weekend!!
Response from A Prestige Air Conditioning & Heating Specialists

"Thank you Sir! I will pass your review on to Jim as it will MAKE HIS DAY to know how satisfied you are. Jim is a valued member of our team and that is what he does, day in and day out... Honest, fast and professional. Thank you again sir. We very much appreciate your business and we look forward to continuing to earn it each and every time we come to your house. Natalie"

Jennifer B.
Jun 2018
5.0
Yes, I recommend this pro
Seamless service from start to finish- A Prestige Air saved the day, even on a Saturday! Flew in for a weekend stay to a broken A/C- our entire weekend would have been ruined if not for the excellent service we received after finding this company via Angies list. Highly recommended!!!
Eileen T.
Mar 2018
5.0
Yes, I recommend this pro
Great! Needed it done ASAP. They were out first thing. Finally--a company that not only meets expectations, but exceeds them! Will use them again.
Response from A Prestige Air Conditioning & Heating Specialists

"Thank you for your praise... we strive to go above and beyond and we are glad that we exceeded your expectations. We look forward to helping you out again when you need us."

SUSAN N.
Dec 2017
5.0
Yes, I recommend this pro
As I was having issues with our HVAC system, I was referred to Prestige Air Conditioning & Heating. I gave them a call to schedule an appointment. I was able to get an appointment the same day to diagnose the issue. The receptionist was very friendly. The Technician came in at the time I requested for and dove right into diagnosing the issue with the A/C. He was very knowledgeable. He let me know that we needed a new system and explained to me why we needed a new one. He showed me the different options and suggested the best system that would meet our needs. My husband and I talked over our options and decided that we needed the same system that the technician had suggested. We called and let them know the A/C we wanted and scheduled a date and time for them to come and replace the system. The Technician had come with the new system and replaced everything that needed to be replaced. And another Technician had come by to check everything and sign off on the job. We all did a walk through together and also made sure that the A/C was working right. We are really happy with their service. Very friendly and knowledgeable staff. Always on time. We will use them again and will also, refer them to everyone we know.
Response from A Prestige Air Conditioning & Heating Specialists

"Thank you!! We aim to please and glad you are happy. We look forward to you enjoying your investment."

Elizabeth S.
Nov 2017
5.0
Yes, I recommend this pro
ammmmmazing. I've saved their number in my phone and will be recommending them to everyone!
Response from A Prestige Air Conditioning & Heating Specialists

"[Member Name Removed], Thank you for referring your friends and family to us! We appreciate your business and will continue to earn it! Sincerely, Natalie, Office Manager"

Linda S.
Nov 2017
5.0
Yes, I recommend this pro
I had a real mess dealing with my air conditioner. I called a few other companies and they came out but no one could really give me a concrete answer on what was wrong with it. They all just told me to replace it. Well, I couldn't afford that. So, I found THIS company on Angie's List and decided to give them a call for another opinion. The technician came out the same day and told me definitely that I had a leak, so they needed to test it to find the leak. It is a 2 day test where the whole thing is shut off and then in 24 hours the leak areas will show up. Anyway, the test worked and when they came back the 2nd day they were able to tell me exactly how to fix it and gave me a very reasonable price and they even fixed it the same day. That was a while ago and the AC has been running perfectly ever since. I saved so much money by going with A Prestige Air! THANK YOU!!! Thank you for being honest and not pushing me to replace the entire thing when other companies did. It works good as new and the fix was in my budget. I am referring you to all of my friends!
Response from A Prestige Air Conditioning & Heating Specialists

"Thank you [Member Name Removed]! We appreciate your business and glad we could help! We strive to go the extra mile for our customers.. always looking for multiple solutions to fit within our customers budget. We look forward to you referring friends and family and servicing your AC or heater if you need us! Natalie"

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

A Prestige Air Conditioning & Heating Specialists is currently rated 4.6 overall out of 5.
A Prestige Air Conditioning & Heating Specialists accepts the following forms of payment: CreditCard
Yes, A Prestige Air Conditioning & Heating Specialists offers free project estimates.
No, A Prestige Air Conditioning & Heating Specialists does not offer eco-friendly accreditations.
No, A Prestige Air Conditioning & Heating Specialists does not offer a senior discount.
Yes, A Prestige Air Conditioning & Heating Specialists offers emergency services.
No, A Prestige Air Conditioning & Heating Specialists does not offer warranties.

Contact Information

475 Celebration Place, Celebration, FL 34747

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