At Mechanics Plus we have a team of four friends that specialize in auto repair we have all been in this shop over7 years and some of us over 10 years we have over 6000 customers and we love what we do. My name is Bill Allen and my Cell # is - (321) 303-9198. I have my cell # on my cards and the front door of my shop for a reason service shouldn't be temporary as I expect my customers to be loyal to me I should provide outstanding service for them. We have the latest diagnostic equipment and a state of the art alignment machine. Check out our web site at www.mechanicsplus.com or net
Description of Work: Honest, knowledgeable, professional. Would highly recommend.
Rating Category
Rating out of 5
Yes, I recommend this pro
Response from Mechanics Plus
Thank you for taking the time to review our company.
Christopher H.
12/2012
5.0
auto repair, car inspections
 + 0 more
Did not charge for diagnostics, over all experience was great (aside from our dying car, but that wasn't their fault, don't shoot the messenger!), when it's time for a new engine, plan to return here, thanks guys!
Description of Work: They checked out a noise the engine started making, gave us 3 options, spend a bit to try to repair, but no guarantee, spend a lot more on a new engine, or drive it until it dies, as it may last months/years before that happens, and honestly suggested the last option.
Rating Category
Rating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from Mechanics Plus
Thanks for the response Member I wish it could have been better news although I hope see you for your oil changes also. If I can help with anything just call. Bill and the Crew
Stephanie S.
11/2012
5.0
auto repair, radiator service, car inspections, car tires, muffler repair, transmission repair
 + 4 more
I have lived here for 35 years and Mechanic Plus is the best mechanic in Orlando. Scott the manager picks up my calls every time I call and answers all my questions no matter how dumb they are. The service was prompt, right on time, inexpensive, and he goes out of his way to charge you less. (did some things for free)
Description of Work: Checked all fluids, Tune Up, Alignment (free), fixed back light (free), fixed shifter, checked new car
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Response from Mechanics Plus
Thank you Member for taking the time to post this review. We do appreciate your business. If we can help with anything don't hesitate to call us.
Betty C.
11/2012
5.0
auto repair, towing, car inspections
 + 1 more
I was impressed that MechanicsPlus spent some time figuring out exactly what the problem was. The car would start when they did one test, but it wouldn't start when they tried another test. It turned out to be the pins on the clutch assembly. I felt they were very honest and their price was very reasonable. I am definitely going to use them again. It couldn't have gone smoother. Sometimes women get taken advantage of when it comes to car repairs, but not here. I was very impressed with their service and repair job. They will also send you an email reminder of when your car is due for maintenance. Also, a very nice service to have.
Description of Work: My son got stranded in our car and couldn't get it to start. We tried various things (like cleaning battery post, jumping off the battery, etc.) Nothing worked. Finally, went on Angie's List to look for a tow company. Found MechanicsPlus which not only would repair the car, but would send out a tow. The tow truck came out promptly (within the hour) and even called us when he was about 10-15 minutes away. Which was nice. MechanicsPlus discovered the problem and had it repaired within a few hours.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$216
Response from Mechanics Plus
Thanks for the effort you made to promote Mechanics Plus. Member we answer our phones 24 - 7 if we can help with anything just call.
JODIE B.
10/2012
5.0
auto repair, car inspections, car tires
 + 1 more
Great service and integrity. I would recommend to everyone.
Description of Work: I took my car in for brakes and servicing. The brake inspection determined that the brakes were fine. The mechanic also found a small nail in my tire which could not be repaired. I am grateful for the attention to detail as I am planning a lengthy road trip this week. The mechanic also asked if I had a warranty on the tire. I forgot that I did have a warranty and had my tire replaced today at no cost to me.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Response from Mechanics Plus
Thank you for your feedback on our company member. We understand how hard it is to stop in the middle of things to type a review and we do greatly appreciate you efforts.
Richard A.
10/2012
5.0
auto repair
 + -1 more
The experience overall was great! We brought our Bronco in to get the brakes checked and the steering. They found the problems fast and gave us a very reasonable quote that included a one year warranty! While working on the Bronco, due to rust and age problems, it took longer to repair. Mechanics plus did not charge me the extra labor costs, instead they stuck to their original quote. I would go back to this garage again and again, they do great work, stand by that work, and stick to there quotes!
Description of Work: Mechanics Plus removed and replaced : Blower Motor Resistor Rear Axle Seals & Bearings Rear Brake Shoes W/ Machine Drums Rag Joint Rear Sway Bay Links Steering Box 9 Shocks Front Brake Hoses Radius Arm Bushings
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,329.59
Response from Mechanics Plus
Thank you Member, for thr the kind words. We do enjoy a good challenge :} I had a truck exactly like it and I do miss her.
Caleb P.
09/2012
5.0
auto repair
 + -1 more
It is the best mechanic shop I have ever been to. That says a lot for me, since I am new to the area. I spoke to them for about 20 minutes. They were good guys. They explained the business model and how they gave me best price.
Description of Work: They did a brake job and flushed my power steering fluid.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$350
Response from Mechanics Plus
Thank you Member for the review, it was great to meet you and I look forward to seeing you again. if we can help with anything just call. Bill, Scott and the Mechanics Plus Team.
Christopher H.
08/2012
5.0
auto repair, car inspections
 + 0 more
Arrived at the shop around 8:00 AM, spoke to the mechanics and what I observed (Battery discharge light on, strange whine while running, etc.) . They quickly got to work on diagnosing my car, suggested some places in the area for breakfast, etc. Within 1 hour (closer to 35 - 40 minutes) I receive a call and they gave me the diagnosis - Bad Alternator. Relayed the price of the repair for the alternator. Once I got back to the office, they showed me where my water pump had a slow leak. I was a little surprised as I had that replaced just 8 months ago. They recommended calling the repair shop to see if it was under warranty. Long story short, the part was, the labor wasn't. They asked if I would like it replaced (since it was only a slow leak at this point) and gave me the total cost. I really appreciate them being honest and giving me the option vs. pushing a recommendation on me. In the end, I had them both replaced (water pump & alternator) as it was better to get it done now vs. later. Best of all their work and part are under under warranty for 12 months. All in all a great experience with honest mechanics who really know how to treat their customers. I was in the shop by 8 and out by 11 and on my way. Looks like I found a new mechanic that is convenient to my home and that I feel comfortable bringing my vehicles to. Thanks for all your help!
Description of Work: Replaced bad alternator and leaky water pump.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$400
Response from Mechanics Plus
Thank you for your post and feedback without posts like these I would not be as busy as I am. Thank you again. Bill Allen and the Mechanics Plus team
Gregory R.
08/2012
5.0
auto repair, car inspections
 + 0 more
The service was great. I appreciate the honesty and punctuality of the team at Mechanics Plus. We had the car back, fully fixed, within 24 hours. The car now runs better than it ever has, stops on a dime and blows ice cold air. I'd highly recommend these to anyone, and I'll surely let all of my friends know!
Description of Work: My sister's car smelled like gasoline when it was running and the A/C was not blowing cold. She had just moved to Florida from Indiana and her car had not been regularly maintained. A week before, she spent $400 to have the gas smell looked at, only to be told that nothing could be found but a suspect "bent pipe." Having been a customer at Mechanics Plus before, I brought the car to the shop and asked that it be looked over. Scott called me back within a few hours and found that the fuel regulator needed to be replaced. He found the A/C compressor was faulty and that the back brakes were completely gone. All of the fluids in her car needed to be flushed. All a combination of lack of maintenance and harsh midwest temperature extremes. I had them perform the following tasks A/C Compressor replacement (OEM, no after market)Fuel regulator replacement Flush & replace all fluids Rear brake replacements
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,950
Response from Mechanics Plus
Hey Member, Thank you for posting this review we have received more customers from the reviews on this site than any other. They do make a difference.
Bonni F.
07/2012
5.0
auto repair
 + -1 more
The entire bill was just $150 over what a competitor priced for the stud and lug alone. Scott "under-promised and over-delivered" with the time it would take and the cost of the repairs.
Description of Work: I had an oil leak and needed valve cover gaskets, stud and lug.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$420
Response from Mechanics Plus
Hi Member, I am sorry for the delay but I just discovered this morning that I could respond back to you for taking the time to post a review about our company. Thank you very much, Your Automotive Crew at Mechanics Plus
jill M.
06/2012
5.0
auto repair
 + -1 more
EXCELLENT..they accurately diagnosed an issue that saved me $1600. The seem honest and capable. It's hard to find a good, reliable mechanic, so I will definitely be back!!
Description of Work: I took my car here for a second opinion because it had a noise/racing at 40-50 MPH, and the Toyota dealer (David Maus- do NOT GO THERE!!!) told me it needed a new transmission, which was a $3600 repair. The car was only 4 years old, so they said they would pay half, which was still $1800. Mechanics Plus spent 2 hours and 2 mechanics verifying this and checking my car, only to find out it was NOT the transmission- it was a wheel bearing. Fixed for $300..now rides great.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$300
Response from Mechanics Plus
Hi Member, Thanks for your post, they are helping tremendously. I am sorry for the delay but I just discovered this morning that I could respond back to you for taking the time to post a review about our company. Thank you very much, Your Automotive Crew at Mechanics Plus
Jim T.
06/2012
5.0
auto repair, towing, transmission repair
 + 1 more
My son's car broke down and we towed it to a nearby Toyota dealer and was told that we had a damaged clutch that might affect the transmission and that it's not covered under our warranty because it's a wear and tear item. It was going to cost us over $2500 to fix it, so they recommend us to trade in and buy a new one. Being a woman with five kids and a husband who is serving in Afghan right now, I thought they would be nice and give me a good deal. Well, we wasted a whole day over at the dealer haggling over the price and learned our lesson to never go to the dealer or trust their words for anything and always get a second opinion.That's what we did! I got my brother to call the dealer and asked them what's exactly wrong with the car because they said it would break down again in two or more months so fixing it would be a waste more money and that we'd be better off buying a new car (which will cost us $32000 for 2012 Toyota Camry LE) That's when they told him that it was only the clutch that was affected, but because my son learned how to drive with this car, he kind of broke it badly and the whole thing needed to be replace. If the dealer has told us that and given us a good price less than $2000, we would have stayed with them, but they just lied and tried to scare us. So, I logged onto Angie's List and researched for an Auto shop in Orlando since we live in Green Cove Springs, but my son goes to UCF. I read the review and found Mechanic Plus. I have to say that it's all true what the other reviewers have said about Mechanic Plus. The people were very nice and helpful, the price is fair and Mr. Bill treated his customers like a family. He set aside a time during his lunch break to take my son out for a drive after the car got fix and showed him how to handle the clutch and what signs to look for if something's wrong. I had a great experience and definitely will go back there again.
Description of Work: Replace a brand new clutch.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,809
Response from Mechanics Plus
Hey Member, I would like to thank you for giving us the chance to help. Also the detailed post was great. I am sorry for the delay but I just discovered this morning that I could respond back to you for taking the time to post a review about our company. Thank you very much, Your Automotive Crew at Mechanics Plus
Nancy J.
06/2012
5.0
auto repair
 + -1 more
The staff I was in contact with were knowledgeable and friendly. The estimates were clearly given. Important to me - was treated as a valuable customer, not a dumb broad driving a 13 year old car
Description of Work: I received estimates on repairs needed on my 99 Honda Accord. Finances permitted only the most important to be completed. The main radiator fan was replaced.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0
Yes, I recommend this pro
$280
Response from Mechanics Plus
Thank you for posting the review and that long drive from Port Saint Lucie. I am sorry for the delay, I had not realized I could respond back to you until this morning. Thanks for your effort it is making a big difference in the shop. Bill and The Mechanics Plus Team
CAROL V.
05/2012
5.0
auto repair
 + -1 more
I scheduled an appointment online with a coupon through Angie's List. When I took my vehicle in, the employees were ready for it and took it right away. When unaccompanied by a male, I have found most previous encounters with auto mechanics to be filled with threats about what harm will come to my vehicle if I do not follow their costly "professional" advice about things I did not bring my vehicle in for. I certainly did not experience that at Mechanics Plus! What a pleasure! I was treated as if I did, indeed, have a brain and was talked to with respect. They did not try to "con" me into unnecessary procedures that other mechanics have sworn were needed and demanded for continued warranty. They did not inform or imply that I would be "risking my safety or any one else's" by not doing some procedure. This, by far, was the most pleasant encounter with auto mechanics that I have ever had! I was told exactly what to expect in the future from my vehicle and I did not get that feeling that lining their pockets was really their main goal in life. I felt that they were there to meet my routine maintenance needs today, but would also be there to meet my future needs without making up unnecessary charges and false repairs. I believe them to be knowledgeable and trustworthy. I would refer my best friend there in a heartbeat. I cannot think of anything more that you could expect from your auto mechanic. Even though I had a coupon through Angie's List, I felt that their level of service was a standard, rather than a "special event" just to get people in the door.
Description of Work: Oil change and tire rotation.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$40
Response from Mechanics Plus
HI, Your post was nice to hear I love the feedback. Thank you for taking the time to post this review about our company. I am sorry for the delay I had not realized I could respond back to you until this morning. Thanks for your effort it is making a big difference in the shop. Bill and The Mechanics Plus Team
Christopher L.
04/2012
5.0
auto repair
 + -1 more
This experience was very pleasant. My girlfriend and I went up there to get my oil changed before a Radiohead concert that evening (it was awesome). The man at the counter was very helpful and even gave us some suggestions for nearby places that delivered lunch. We had lots of funny banter, something I value highly. There was some issue with the coupon/deal from Angie's List because the manager at the shop said they had stopped issuing/accepting the promotion. I guess Angie's List still had it on offer after the shop wanted it over. Nonetheless, the guys accepted the coupon and went to work. The job was done very quickly. I liked the place just fine.
Description of Work: I purchased a deal through Angie's List for 2 oil changes and I think tire rotation for ~$25 from Mechanics Plus. They definitely did the oil change and a quick inspection of fluids and all that. I don't think they did the tire change, which is fine because I did not ask for it, didn't need it yet, and get it next time.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$25
Response from Mechanics Plus
Hi Member, Thank you for taking the time to post a review about our company. I am sorry for the delay I had not realized I could respond back to you until this morning. Thanks for your effort it is making a big difference in the shop. Bill and The Mechanics Plus Team
Eugene W.
04/2012
5.0
auto repair
 + -1 more
I brought my car in for an estimate, they were able to do this and have my car fixed by lunchtime. I was even given a ride to my home while the work was being done.
Description of Work: The were able to determine the problem with my car not having working air conditioning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Mechanics Plus
Hey Member, Thank you for taking the time to post a review about our company. I am sorry for the delay I had not realized I could respond back to you until this morning. Thanks for your effort it is making a big difference in the shop. If we can help with anything else please let us know, Bill and The Mechanics Plus Team
John G.
03/2012
5.0
auto repair
 + -1 more
Excellent expereince. Went in, reported our difficulty, got an estimate, left the car and came back three hours later, picked up the repaired car and went happily on my way. How can it get any better?
Description of Work: Replacement of worn CV axle/joint and boot - 2009 Ford, JUST EXCELLENT, Fast, courteous, explained work and VERY REASONABLE. I don't wish ill luck to my car but I can't wait to go back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$190
Response from Mechanics Plus
Hey, I just discovered that I could respond back to you so Thank you for the review you wrote. If you don't mind I think I will share this part, " I don't wish ill luck to my car but I can't wait to go back." That says it all my friend. Thanks again from the crew at Mechanics Plus.
Troy S.
03/2012
5.0
auto repair
 + -1 more
Everything has been great for five years. Never a long wait, maintenance is thorough, and repairs are complete and fairly priced.
Description of Work: I've been going to Mechanics Plus for five years. Even though I've moved almost 40 miles away, I still take my care there because their service is excellent and I trust them completely.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
Response from Mechanics Plus
Wow Thank you Member, I just discovered that I could respond back to you so Thank you for the review you wrote. Your review was great not many Angies List customers that post reviews have been repeat customers so thank you very much for your loyalty. Bill and the guys
Samuel G.
02/2012
5.0
auto repair
 + -1 more
I needed to get my MAJOR Service for my 2008 Honda Accord V6. That is timing belt, drive belt, spark plugs, tensioner, and water pump. When I contacted the dealer I had used all the time they wanted over $1,700. I got on Angie's List and looked up Auto Mechanics and found 3 in my area. I got quotes from all of them. Bill asked me to bring my car in and got it in right away for a FREE estimate. He said I would like to do your car today?but you have a 2-3,000 miles before it really needs it?when you are ready give me a call. Said my car looked good and that it only needed the service. He also suggested replacing seals and gaskets and a couple other items that would help lengthen the life of my car. His estimate was $900 (give or take $50). He said when I was ready if I came by at 7AM they would drop me at my office (about 8 miles away) and have the car ready by 3:30PM. So I took my car in today (3 weeks after my estimate) and got the ride to work in the AM. Sure enough at 3:24PM they called and said the car was done. My final price was $937 (tax brought it up to $1,000). When I looked over the final receipt I noticed they did a full tune up and replaced the air filter and Coolant; all things we did not discuss and he came in where his estimate said it would be. Bill and his staff are kind courteous and genuinely good people. Bill?s estimate was lower than the other 2 establishments I found on Angie?s list by $400 and $800. My Dad always said ?You need to have a mechanic you can trust?. Well I found mine in Bill Allen and his staff at Mechanics Plus. Probably the most pleasurable auto service I have ever had. Thanks Bill!!!!!
Description of Work: 2008 Honda Accord Major B14 Service 100,000 Miles REPLACE Timing Belt & Hydraulic Tensioner for T-Belt Water Pump Drive Belt Spark Plugs (and tune up) Crankshaft seals Air Filter Engine Coolant
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$1,000
Response from Mechanics Plus
Hey Member, I just dicovered that I could respond back to you so Thank you for the review you wrote. If I can help with anything else let me know.
Cary A.
02/2012
5.0
auto repair
 + -1 more
The front of car engine was squeeling loudly. Went to Mechanics Plus (first time) and talked to Scott. He gave me an estimate within a hour and the repairs were completed in a few hours as promised.
Description of Work: Replaced belt tensioner and idler pulley on engine of 2001 Jeep Grand Cherokee. Also replaced heater hose, transmission flush, and LOF.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Response from Mechanics Plus
Hey, Thanks for taking the time to write your review about Mechanics Plus I just Discovered this morning that I can post back to you, so again Thank You. Bill and the Crew
Manuel S.
10/2011
5.0
auto repair
 + -1 more
Bill and his crew did a great job on my vehicle. Bill is the owner and is a wonderful person to do business with. He is very professional and curtious as is his employees. Which by the way, have been with him for a number of years. There all well qualified in all phases of vehicle maintenance and did a wonderful job on my 99' Acura. Estimates are acurate, so you can expect no outragious differences in pricing when you pick up your vehicle. I would definately recommend Mechanics Plus to you and all my friends for all there vehicle maintenance needs.
Description of Work: I have a 99' Acura, 3.2TL, and I had the fan belt replaced, along with the water pump to include the seals. Big job.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$800
Response from Mechanics Plus
Thanks for a great review. I just Discovered this morning that I can post back to you, so again Thank You. Bill and the Crew
John T.
08/2011
5.0
auto repair
 + -1 more
I included it in the above paragraph.
Description of Work: I own a 2003 Toyota Highlander and haven't had much luck with dealers. I went to Angies List and found Mechanics Plus with a high rating. My car's air conditioning was not blowing any cold air. They were able to find the problem and correct it within a few hours. The air conditioning is still working well even with the current 95 degree temperatures.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Response from Mechanics Plus
I am glad we were able to solve your problem. More importantly, I would like to say thank you for taking the time to post this review. In todays economic times it is hard to keep up your advertising budget. It's people like you that took the time to do what you did that keeps me doing my best every day. Thanks, Bill
marnie H.
05/2011
1.0
auto repair
 + -1 more
I took my beautiful 2000 Pontiac Firebird in for service at Mechanics Plus due to a serious lack of power. Car was chugging along and would not accelerate without a fight. As my mechanic of 15 years or so was well over 20-30 minutes away in Apopka (Russell Automotive) I was seriously concerned I would have an accident with the condition of my car. I saw Mechanics Plus on the right hand side 3 minutes from my house I thought "what could possibly go wrong just this once?" Well, first I'm told I need a major tune up at $425.00. I also decided to just get the oil changed while I had the car there. After I agreed to the repair I then get a call that says the catalytic converter is backed up.This repair will cost $380.00. This is the reason my car was chugging in the first place and was the necessary repair and should have taken precedence. The owner made the call to replace my car with an aftermarket catalytic converter (obviously it was a GM part to begin with). A couple months or so after I took the car home a rattle started under the car when it warmed up. I took the car back and explained the situation and they fixed the problem. Again a few months later the rattle started again and also there is oil leaking from my car. I am getting very upset now but took the car back AGAIN!! The owner proceeded to tell me that the problem with the rattle is because the aftermarket catalytic converter doesn't fit right so it may rattle. Aftermarket? I was NEVER asked about aftermarket ANYTHING!!! Also my check engine light is now on (oxygen sensor in converter) beause it doesn't fit right .They had banged that new part up with a mallet trying to make it work for my car. A GM Factory catalytic converter would have been $780.00 but I was never given the option(probably because he would have lost the $425.00 tune up job). I didn't understand how someone could put $11.00 spark plugs in (top of the line tune up parts) and put a cheap catalytic converter in MY CAR!!. My car didn't go in with an aftermarket cat converter and it shouldn't have come out with one. Had he just put that $425.00 tune up cost towards the GM Factory cat converter I would probably been a very satisfied customer and had a new and closer mechanic. Alas, I also had the oil leak because they broke the drain plug and the owner argued about that saying he had no record of changing my oil. I had to go out and pull the sticker off my windshield. I think they knew they messed up my car from the get go and just didn't charge me for the oil change but even that wasn't done right. By this time they tried to claim the warranty was up and after bringing it back all these times, yeah fine but it was their dishonesty in the first place that brought us to this point. The owner proceeded to get nasty with me and my dad just said "lets go we"ll fix it". When my dad got under my car he couldn't believe the number of calmps they applied to stop the rattle and how they banged up a brand new part with a mallet/hammer?. Now, keep in mind this repair was 5 years ago but it's stuck with me all this time as my car STILL rattles. I've just become a member of Angies list recently but I had to take the time to write this review. Needless to say I would pay the towing cost from Volusia County where we now live to take my car to Russell Automotive in Apopka as I should have in the first place.
Description of Work: Major tune-up, catalytic converter replacement, oil change.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
2.0
responsiveness
2.0
$800
Response from Mechanics Plus
The member was a customer of Mechanics Plus one time over 5 1/2 years ago. I have been the owner / operator for the last 10 years and can't remember the issue at all. Although I do not remember the details of this issue I am sorry it did not end well. Because she waited 5 years to report this I feel the details may have escaped her memory also. As our standard procedure I am sure she was offered the factory part and the aftermarket alternative and like most customers choose the 75 % less price. I would still offer a warranty on the repair today so I know I didn't tell her the warranty expired. I have over 5,000 customers on file with a repair satisfaction rating higher than most because we use the Golden Rule as our primary foundation. The only way to turn a negative into a positive is learn from it.
Thomas J. S.
03/2011
5.0
auto repair
 + -1 more
I have an older model Mitsubishi which I can no longer afford to take to the dealer. New to the Orlando area, I joined Angie's List just FOR needs like this, and to find the various professionals that were qualified for the job required. Rough times have prevented a return to dealer workmanship for my car, which I have always done previously. And, not being in any way mechanically savvy, I was apprehensive about finding a quality shop that would be well-established, receptive, honest, affordable, professional, reliable and accessable. Mechanic's Plus seemed to have all of this. Again, as with most things, only time will tell. But for now, they seem to be a goof fit, and I will be returning to them for future needs on my car. For now, they accomplished what was addressed to keep my vehicle in good-working condition, and for that, I am most appreciative. They were timely in the work performed, with no unexpected surprises, keeping me informed along the way. I highly reccommend them for vehicle repair needs.
Description of Work: It's been awhile since I've been able to have any work performed on my car. Mechanic's Plus understood my needs and what I could afford. They performed what seemed to be a thorough inspection and proceeded working in stages on those priorities that needed to be accomplished. The cost to repair the biggest problem - lack of a horn, like new, was far more than I could currently afford. So, it was not done. However, they promised to be alert for a lower cost alternative and notify me if one is found. I very much appreciated that they worked with me to stay within a budget I could afford. Oil and filter change, new battery, fluid levels and a proposed plan to fix the horn within an affordable price range, were, for now, accomplished. I truly hope they will make good on their attempt to find a workable solution for the horn, because in Florida, it is a most essential feature of any car; and that I can report back that they did.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$280
Response from Mechanics Plus
Thank you for the kind words. If we can help you with that horn issue let us know. Thanks Again Sir.
DON & ELLEN P.
10/2009
5.0
auto repair
 + -1 more
They truly put the customer first. They are straightforward, honest, friendly, courteous, knowledgeable and with highest integrity. They are just terrific people. They do everything else like brakes, transmission, electrical work, engine work and more other than body work. They take the time to explain things in layman's terms. I would continue to use them again future.
Description of Work: I have been taking my vehicle to Mechanics Plus for about 5 years. I last took my vehicle for an oil change in September.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$27
Response from Mechanics Plus
Thanks Member, I do appriciate your kind words and time. See you soon, Bill.
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Service Categories
Auto Service,
Auto Transmission,
Auto Inspections,
Auto Tires,
Auto Towing,
Auto Radiators,
Auto Mufflers,
Rentals - Cars,
Taxi/Shuttle Service,
Delivery Service
FAQ
Mechanics Plus is currently rated 4.8 overall out of 5.
Sunday: Closed
Monday: 7:00 AM - 5:30 PM
Tuesday: 7:00 AM - 5:30 PM
Wednesday: 7:00 AM - 5:30 PM
Thursday: 7:00 AM - 5:30 PM
Friday: 7:00 AM - 5:30 PM
Saturday: Closed
Mechanics Plus accepts the following forms of payment: American Express,Check,Discover,MasterCard,Visa
Yes, Mechanics Plus offers free project estimates.
No, Mechanics Plus does not offer eco-friendly accreditations.
No, Mechanics Plus does not offer a senior discount.
Yes, Mechanics Plus offers emergency services.
Yes, Mechanics Plus offers warranties.
Mechanics Plus offers the following services: Auto Service, Transmission Repair, General Maintenance, Exhaust Systems, Heating & Air Conditioning, Steering & Suspension, Transmission, Wheels &Tires, Vehicle Inspection, Towing & Roadside Assistance, Radiator Repair & Replacement, Axle & Driveshaft Repair, Differential Repair, Four Wheel Drive Systems, Rental Car, Vehicle Pickup & Delivery & Shuttle Service.