Tru-Clean Surface Care

4.9

(236) Verified Reviews

Founded 2005 • With Angi since December 2011

Angi certified badge

Awards & Badges

Angi Super Service Award badge
Super Service
Award 2020

Licensing

No License Required for Trade
Bonded
Insured
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

Hours

Monday
8:00 AM - 6:00 PM
Tuesday
8:00 AM - 6:00 PM
Wednesday
8:00 AM - 6:00 PM
Thursday
8:00 AM - 6:00 PM
Friday
8:00 AM - 6:00 PM

Company Contact

941 Country Club Blvd Unit B

Cape Coral, FL 33990

Description

Angie's List Super Service Award Winner 2013, 2014, 2015, 2016, 2017, 2018, and 2019 - Tru-Clean Surface Care is a family-owned environmentally responsible carpet, tile and upholstery cleaning company serving all of Lee, Collier and Charlotte County. Our technicians are certified by the world's most respected certification body for textile professionals and our cleaning solutions are allergen-free and safe for small children and pets. We offer one of the strongest service guarantees in the industry and strive to make sure that our clients are "thrilled" and not just merely satisfied with the quality of our services. Tru-Clean Surface Care is a Certified Firm with the Institute of Inspection, Cleaning and Restoration Certification (IICRC), the world's most respected certification body for textile professionals, the international Carpet & Rug Institute (CRI) and we are A+ rated with the Better Business Bureau. Our services include carpet cleaning, tile and grout cleaning, upholstery cleaning, leather cleaning, dryer duct cleaning, grout color sealing, Oriental and Persian rug cleaning, travertine, marble, granite, limestone, and terrazzo cleaning and polishing, mattress cleaning, and pet urine treatments....

Verified Reviews

4.9

(236) Verified Reviews

Ratings Distribution

5

222

4

6

3

3

2

2

1

3

Rating Details

Price

4.8

Professionalism

4.9

Punctuality

4.9

Quality

4.9

Responsiveness

4.9
Read reviews by category
carpet cleaning (220)oriental rug cleaning (37)upholstery cleaning (32)tile installation (30)floor cleaning (4)
Showing 1-10 of 236 reviews
5.0

08/22/2020

Excellent customer service and professionalism and very reasonable price.Best carpet cleaning service ever had.

DESCRIPTION OF WORK
clean and scotchgard 4 rooms of carpeting

CATEGORY carpet cleaners

COST $230

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 08/18/2020

5.0

05/02/2020

Showed up, worked neatly, quickly and thoroughly. Jefferson was very personable and professional.

DESCRIPTION OF WORK
Shower tile floor cleaned and sealed

CATEGORY carpet cleaners,ceramic tile,floor cleaning

COST $200

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/02/2020

SERVICE PROVIDER RESPONSE

Thank you very much for allowing our family the opportunity to show you our very best with reference to your recent cleaning. It was our pleasure and if we can ever be of service in the future, please do not hesitate to give us a call anytime.
5.0

02/04/2020

Overall we were very pleased. From communication, to timeliness, to neatness, to concern that we were completely satisfied, and most important, clean carpets, we were very pleased.

DESCRIPTION OF WORK
Clean three bedroom carpets

CATEGORY carpet cleaners

COST $95

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 01/22/2020

SERVICE PROVIDER RESPONSE

It was our pleasure to be of service and THANK YOU for the opportunity. If we can be of service in the future, please do not hesitate to give us a call anytime.
5.0

06/06/2019

Had a couple of spots. Both are totally gone! This is the 2nd time I have called Dayne out. He does NOT disappoint. As usual, he went over and above.

DESCRIPTION OF WORK
Needed 2 area rugs in living room and dining room cleaned.

CATEGORY carpet cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/05/2019

SERVICE PROVIDER RESPONSE

Thank you very much for inviting us into your home and for allowing our family the opportunity to show you our very best. I will make sure Dayne knows about your review and if we can ever be of service in the future, please do not hesitate to give us a call anytime. Thanks! Troy Lusk - Managing Partner
5.0

05/17/2019

Dayne was very polite. Informed me all along what he'd do and when he would finish/ He did just what he said. He even went over and above. He and his partner were very nice all the way through.

DESCRIPTION OF WORK
needed 2 bedrooms carpet cleaned

CATEGORY carpet cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 05/17/2019

SERVICE PROVIDER RESPONSE

Thank you for taking the time out to review our company and for allowing us to show you our very best. We're always here if you need us in the future. Thanks!
2.0

04/02/2019

I hired this company to clean brand new tile installed on a closed in lanai. I met with a manager prior to hiring who discussed with me some problems with the installation as the grout was not even or the color I wanted. There was white on much of the grout lines the manager told me was residue I did not expect them to do anything about the quality of the installation of course. But when I was pro...

DESCRIPTION OF WORK
cleaning brand new tile

CATEGORY carpet cleaners

COST $265

SERVICES PERFORMED? Yes

WORK COMPLETED ON 01/18/2019

SERVICE PROVIDER RESPONSE

Thank you very much for allowing our family the opportunity to visit your home and attempt to remove the hazing damage caused by a contractor. Upon our initial visit, we advised that the haze on her tile was a result of poor installation and a combination of sulfur, acids, and salt left on the tile face causing etching. As you note in your review, the tile was installed improperly by another compa...
5.0

02/21/2019

The whole job went very well from setting up the appointment to completing the work. Everybody likes contractors who keep in touch, responsive and on time and I found this company to be all of the above.

DESCRIPTION OF WORK
1100sq ft condo carpet cleaned

CATEGORY carpet cleaners

COST $129

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 02/18/2019

SERVICE PROVIDER RESPONSE

[Member Name Removed], thank you very much for inviting us into your home and allowing our family the opportunity to show you our very best. I agree with you with reference to contractors keeping in touch with their clients, being responsive and on time. We too experience vendors and contractors who fall short in these categories and I'm happy that you are pleased with our company. If we can ever ...
5.0

11/13/2018

I was very impressed with this company, very professional, showed up exactly on time, sent a bill for what they would charge ahead of time and that is exactly what they charged. The carpets look like new, they did everything I asked them to do. Walked the place with me both before and after they were done to show me what would be done and what was done. The service was fast, efficient and I could ...

DESCRIPTION OF WORK
Carpet cleaning

CATEGORY carpet cleaners

COST $125

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 11/12/2018

SERVICE PROVIDER RESPONSE

Thank you very much for inviting us into your home and allowing our technician the opportunity to show you our very best. Tru-Clean Carpet & Tile Care is a family-owned company and since we work and raise our families in this community, we have a vested interested in ensuring our clients are well taken care of. Thank you again for choosing Tru-Clean and if we can ever be of service in the future, ...
5.0

09/07/2018

Joe showed up on time and did an excellent job. Why would anyone use a different carpet cleaning company??? Makes no sense! Grade is an A with many pluses.

DESCRIPTION OF WORK
Clean carpets throughout my home.

CATEGORY carpet cleaners

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 09/07/2018

SERVICE PROVIDER RESPONSE

Thank you very much for your kind words and for allowing our family the opportunity to show you our very best. Joe, as all of our technicians and staff, takes great pride in the quality of our work and customer satisfaction and your gratification and public recognition are much appreciated.
5.0

06/13/2018

The leather sectional and futon were the most challenging because they had not been cleaned in forever! But extra time and muscle got the job done! They both look brand new. We've used Tru-Clean before and will use them again. We also refer them to friends.

DESCRIPTION OF WORK
Carpeting, tile, upholstered chair, leather sectional, custom futon.

CATEGORY carpet cleaners,ceramic tile,upholstery cleaning

COST $450

SERVICES PERFORMED? Yes

HIRE AGAIN? Yes

WORK COMPLETED ON 06/02/2018

Images

Photo for Tru-Clean Surface Care - 941 Country Club Blvd, Cape Coral, FL - 37150482

SERVICE PROVIDER RESPONSE

It is always a pleasure performing services for you and we thank you for the years you've invited us into your home and allowed our technicians the opportunity to show you our very best. We thank you for your patronage and the kind words. :-) Troy

Services Offered

Carpet, tile, upholstery and leather cleaning. Oriental, Persian, Turkish, wool and silk rug cleaning. Restorative tile and grout cleaning. Allergen-free mattress cleaning, pet urine treatments, natural stone cleaning, marble, terrazzo, travertine, granite and limestone cleaning and polishing, dryer duct cleaning, grout color sealing.

Services Not Offered

Ask For Details

General Information
Free Estimates
Yes
Eco-Friendly Accreditations
No
Payment Options
American Express, Discover, MasterCard, Visa, Check
Senior Discount
5%
Emergency Service
No
Warranties
Yes