Sherlock Home Inspections

Initial conversation: I called Sherlock Home Inspections and spoke extensively with Todd Riley and explained that I was purchasing a house and that I needed a full inspection and the finding out that the house was safe for my family was key. I explained that my daughter has had excema for about 9 years and that her skin is very easily affected by her enviroment and I did not want to risk moving into a house I thought was unsafe for us or her. I spent a good 30+ minutes explaining all of this and he went over the process that they use for mold testing etc. Because it was lab tested etc and he rattled off a few gadgets I didn't recognize it sounded to me that it was the real deal. I even mentioned the negative mold testing review someone left for him and he blew it off saying that what he offered was the real deal and that it would be exactly what I needed for my situation and told me to look at all the other reviews which reflected mostly positive feedback. So I went ahead and added it to my inspection for an additional cost of $150+. I am not exactly sure since it was bundled together. Note: Only one review I could find had done the mold testing and that was the negative one. Day of inspection: Jay Tappin (Sherlock Holmes contracts out their jobs) arrived on time. I let him in the home and he had me sign some papers and began. He walked around, took some pictures and wrote down some notes. 3 hours later the job was done and he took my payment of $525 which was inspection for a 2800 sq. foot home (2 story) and air quality test. About 2 days later I got a Massey assesment for bugs and termites. The next day I think I got the Inspection report and the about 2 days after that I got the air test. I then called a few mold remediators and asked them to look at the report provided to give me a quote and out of 3 or 4 different companies they all told me that this wasn't enough info, wanted to know what kind of spores were in the house and what was the cause of the mold issue etc. All said they would need to look into it further to give me a solid quote that by looking at the report they would just be guessing. At this point I felt taken and quite upset because I mentioned to Todd that I have a very limited budget in which to get the inspection and make all the repairs needed to move in so all of this spelled getting another, more in depth air quality test done and an added expense. I spoke to Todd and explained what I was encountereing and he said that it wasn't so and what he provided was all I needed to take care of the mold properly. I told him I was not getting the feedback he was suggesting and that noone wanted to give me a quote just a guesstimation which could end up being a lot higher once they actually came to the house to do the work. He told me he would call a few companies he recommends and get me the quotes, one of which was one of the ones that told me the test was not enough to go on. About 2 days later I got nothing and emailed him asking him if he got anything and then he apologized (was a trade show or something) and emailed me 2 quotes. Till this day I can not say for sure whether his test was what I needed to test my home. I guess only time will tell once I am moved in but the fact that I read that negative review and then called around myself with the report he gave me and was told that it was too vague and didn't provided much to go on makes me feel like next time around I should go with a seperate air tester even if just for the peice of mind that it was done right and can easily be used to remidiate the home. Because of all of the back and forth and info I got from several remediators, including 2 that he personally recomneded I would have to say that my total experience was neutral-negative concerning the air test. The rest of it was a b for me.

All went very well and even though we were 1000 miles away, we felt very comfortable with the final report!

We arranged to haved an inspection done on a place we were considering purchasing. As we've done in the past with other Inspectors, we were not going to be present during the actual inspection visit. After receiving the Inspection report, we found there were several key items missing (e.g.photos of air conditioner, outdoor grill, etc.) Eventually we received these and therefore decided to proceed with the purchase. However, after closing just 3 weeks later, we sent in our handyman who found a whole host of issues that were not identified in the inspection report (e.g. non-functioning toilets, laundry tub not attached to wall, damp wall near air conditioner, list goes on, etc.) There is no excuse for not identifying these issues. We've shared these issues with the business owner, but have not had a reply.

Company is very professional, courteous and accommodating.

I wanted to buy a condo and the inspector found numerous problems - the plumbing wasn't properly vented, the a/c did not work, rotting fascia boards and rotting wood on the fireplace surround. He strongly suggested a termite inspection and sooooo much termite damage was found that I did not buy this home. I would never have known what to look for and feel that he saved me from making a terrible mistake. Will use them again when I find my next home.

We ordered a home inspection of a property we were considering purchasing. It was not required by any third party and was done simply as good measure. As such we were free to hire any company or service of our choosing. Gentleman arrived 15 minutes early on the scheduled day. Friendly fellow who seemed knowledgeable about his trade. He came well equipped to do the job and was willing to answer my questions and show me some of his test methods. Worked quickly and efficiently on a hot July day. I disagreed with a few of his conclusions but he was willing to show me his methods for reaching them. Regardless he left me a much more informed buyer about my potential purchase than I was before he arrived. We received our inspection report within 48 hours in PDF format that included many pictures and explanations of what we were seeing. The price quote was on the lower side of numerous quotes I received. It included a "pest inspection" which was really just a sales pitch from Massey that they would have done regardless but free is free I suppose. I'd use their services again.

We were extremely pleased with their promptness and attentiveness to detail. As a result, we've learned a tremendous amount about the various systems of this house. This was a pre-purchase inspection, and because Larry measured the A/C performance and found it to be inadequate, the seller split the cost of a new AC system with us to replace the aging one - this alone paid for the inspection several times over! He also discovered many other flaws that we missed - such as the brand new oven didn't work. All repairs were made by the seller and the insurer accepted the revised 4-pt inspection.

we were not able to be there, but they did the complete inspection and gave us a very thorough report including pictures of problems found. They are going to re-inspect work done for us.

already reviewed this guy gave him f because he refused to send me a hard copy.. now today he calls me me a f---ing a----le. !!!! CLASSLESS organization. IF YOU WANT A MORAN LIKE THIS DOING YOUR HOME INSOCTIONS<<<<GOOD LUCK

showed up on time. found out that outside ac had been installed with out a permit and did not match the inside air handler and that air handler needed to be changed. Saved me 3300$ Larry the inspector was very good. Pest inspection was done by massey inspection and they did not go the same day, scheduling error. so they had to go another day. that was the only issue. would use them again as they did their job well

It went well..Unfortunately, there were two spots on my roof which subsequently leaked with the rains...They could not predict this...

He was very thorough and spent 3 hours inspecting the home. He found so many major problems that we were able to walk away from the home and not get hurt.

Without getting too verbose, they were extremely thorough, pointed out what needed to be repaired. They were helpful, so much so that when I needed them to rush right out the same day to get the 4 point done for a sudden deadline, they shuffled things so they could accommodate me. I was very pleased with them.

They came on date and time stated. He was polite, considerate, honest, efficient and took over 80+ pictures of the various check points. He was very thorough and my brother-in-law (who is an electrician and did HVAC work before retiring) said the man knew what he was doing. The reason for the comment was because of an A.C company that almost ruined my mother's A.C unit because he either didn't know what he was doing (put way too much freon in) or he did and was looking for more work.. I HIGHLY recommend this company Since it has been a couple of months I can't remember the cost exactly and the paperwork is still in a box so it may have been less. I paid extra for the mold report too. .

They did a good job and were conscientious. The price was fair.

We were very pleased with their thorough inspection and well-written report. Excellent job overall. From our initial phone call to the emailing of the final reports, this company provided excellent communications, good work, thorough inspections and great details. The report included details and photographs which made the requested repairs very easy to request. Thank you!

We recently purchased a second home in Florida and needed an inspection done on our home. I contacted several inspection services. Most provide a basic service but radon testing etc are extra. I immediately searched Angie's List and found Sherlock Homes. I talked to Todd who was really knowledgeable and very accommodating, as we needed this done quite quickly in order to close on our house. His basic price covers a lot of services the others do not. He came over and spent about 3 hours at the house and was very thorough. They provided us with a detailed report which was most helpful. The cost was very reasonable and as a result, my husband and I feel very comfortable about buying this house.

We were very concerned about the home inspection. Sherlock Homes Inspections did a wonderful job explaining in detail everything about our new home. They also emailed a detailed report of the home inspection. I would recommend them to anyone. They were GREAT

First of all, the inspector was 10 minutes earlier than expected, which was great! Very professional, courteous and his explanation of process was very thorough. Upon completion of the inspection( about 3 hours), he explained each deficiency and blemish he observed. Would definitely use them again.

We were buying a condo that had been rental property for many years and had not been maintained, so the inspection was very important. Jay Tappen arrived, on time, and began inspecting the exterior. He measured and photographed every detail and discovered many small problems with the roof and a major problem with the attic ducting. The interior inspection was just as detailed and every possible problematic area was noted and photographed. The water had not been turned on, so he could not inspect the plumbing, but Jay returned a few days later (when the water was on) and completed the inspection. He was as detail oriented as before (thank goodness) and noted all imperfections.The photos he provided are invaluable in helping us determine exactly what needs to be fixed and then verify if it has been done. We highly recommend this company to anyone needing a home inspection.

It went great. Robert was very thorough and explained what needed to be addressed. He explained in detail why the house would have trouble getting insured and what could be done about it. As a first time home buyer, I was very satisfied with the experience and would recommend this company!

They did well I was very impressed.

"Very nice job. Had them inspect our new home in FL. They were comprehensive and helped me understand the basic inspection as well as the need for a "wind mitigation" inspection that my insurance company needed for coverage. The "re-inspection" after some repairs were made was very prompt and reasonably priced. Overall - highly satisfied with their responsiveness, professionalism and value."

The inspector's name was Bruce and we found out later his mother had just been admitted to the hospital. Why Todd the office manager didn't send a different inspector just for that reason is beyond me. It affected the inspection and the company later used it as an excuse. The inspector missed many issues we later found from buying the home. The bathrooms vanities that were not mounted to the walls so it is easy to damage the plumbing. One bath sink leaked and when I looked closer the plumbing was falling apart. I found wires exposed in the electrial box by the pool. Not one door in the house seals properly. You can see light from outside at each one. We found electrical cords running through exterior walls that weren't mentioned or the holes to accomplish this. The fire hazard was quite high when I looked at it. They even had indoor electric strips plugged into it outside. None of these issues were mentioned in the inspection report. The inspector did some accidental damage to the ceiling while in the attic and it became it's own issue. Mostly from lack of communication. They even had to redo the repair. The roof passed inspection the day of the inspection verbally and then failed on the report. After being questioned they changed it back to passing. The whole process wasn't a professional one. Although the price was one of the best from our quotes, it wasn't worth the headache that resulted. They may have other good inspectors, but I didn't get one.

It started in February 2013, I found Sherlock Home inspections on Angie's list, read the reviews and contacted them. From the time I made contact, Todd and his team have been nothing but Professional, Courteous, and detailed in the work that was completed. During the initial inspection in February, there were a couple of items that needed addressed. It has taken four months to get all the work completed. The contractors that did the work were great, with me being an out of area owner, I was not onsite. I used the inspection report, shared it with the contractors to get the work needed completed. After the work was completed, the contractors didn't furnish me with Photos of the upgraded/completed work, this is required to prove the work was completed as needed to the insurance company. I contacted Todd several times during the work period, he advised what was needed for the "proof" for the insurance carriers. I called on Sherlock Home inspections once again yesterday, and requested a re-inspection of the work /upgrade's that were completed. In less than 24 hours, I have the completed re-inspection report and piece of mind that the work is completed and the home is safe. I know there rates are more than fair. I have used other inspection companies in other states, and this is by far the most through and detailed report I have ever received. I highly recommend Todd and his team for any needed, honest and true inspections. I can't recommend them highly enough. Fair price, integrity, highest customer service, I will use their services again.