NCS Electric Inc
About us
NCS Electric Inc is an electrical contracting firm. We are fully licensed to serve you: State Certified Lic #EC13002674. We are a small company with the owner of the business coming out to meet with you as well as being on your job to see it to completion. Estimates are always free. We believe strongly in customer service and making sure that you are satisfied. We appreciate the opportunity to service any and all of your electrical needs.
Business highlights
Services we offer
Custom indoor and outdoor lighting, boat lift and marine electric, residential and light commercial work, underwater fish lights & custom fit generator packages and whole house surge protection.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 4% | ||
| 4% | ||
| 0% | ||
| 4% |
Their very high quality, they are punctual, very professional, very friendly electrician that come out to do the work.
DID NOT STAND BEHIND ACCEPTANCE OF PROPOSAL!! We got 3 quotes from different companies and choose the middle quote. On the day of install, during install, they informed us "by the way, we have to charge you $400 additional because we need to pull more wire than expected." what kind of professionalism is this? HONC docks did the dock install and NCS Electric had access to all the blue prints plus they came out to our house and surveyed the area. We are reasonable people and understand that people do make mistakes, so we offered to meet them 1/2 way and pay them $200 extra - but they did not accept our offer. We write this so other people do not get burned.
We just found out that NCS Electric is saying the reason for increase was dock plans were altered - this is absolutely NOT true. we got one quote from dock company and never changed anything.
"We are so sorry the customer feels this way, however this is not what transpired. We arrived exactly as scheduled. Upon arrival we found that the scope of work had changed as the dock design had been altered. Before beginning, our lead electrician called our general manager to explain the changes and get the price adjustments. He then walked through the changes with the customer and advised them of the additional item to the project. This item should have cost them an additional $395. Due to miscommunication on our end and our error, we did not charge the customer for this- accepting responsibility on our end. Upon completion the customer gave us two checks and letter. The first check was for the original amount plus half of the agreed upon increase. The other check was for the other half of the increase and letter states that they felt like they were doing us a favor by paying half and if we cashed the second check they would call the doc contractor to complain and then post bad reviews all over social media. Upon reflection, we didn't think they should have the right to blackmail us regarding money that they owed and agreed to pay. So we cashed the check and the customer called the contractor and posted this negative review. By the way, their job was completed beautifully as scheduled on time."
The crew of two came to the job site as projected and did the work in one day with no issues. I would recommend NCS if you have electrical work to be done.
My only complaint was in the scheduling. We originally asked for an estimate and they postponed twice. During the last phone conversation they said they would call back with a new time. They never called back and we were planning on calling another company. However a day later the electricians came to our home unexpectedly to do the work but not give an estimate. Since they had done quality affordable work in the past, I just went with it. Had I been a new customer or not home that day, things probably would not have worked out as well.
I will qualify my issue with the scheduling and say that this is the first time this happened with them. The other times worked out well.
LCEC told me to hire an electrician, I went to ANGIES list and found one was comfortable with .
I was really pleased with the care and punctuality of the staff at NCS, . including the people answering the phones.
After the electricians finished their sharI will use them again if I ever need an electrician.
e of the work and left we were waiting for LCEC to come back and turn the power back on. They were real busy so it took them 2 hours to come back but NCS was kind enough to keep on contacting LCEC to make sure they do come back before 5.
The job was somehow completed in one day, as promised. The work performed by NCS Electric was professional, on budget, and perfectly as proposed. The folks at NCS went out of their way to explain everything they did, made sure everything was working properly, and explained all aspects of their work before leaving. The electricians cleaned up after themselves, were very friendly, and an absolute pleasure to work with. Cathy, Jack’s wife, followed up with an email letting us know all inspections had been completed.
Our experience with NCS Electric was great. It is nice to work with folks who treat customers well and appreciate our business. We will not hesitate to use NCS in the future should we need services which they provide.
We were very pleased. The electrician was on time and he coordinated the work with LCEC so that the work would proceed without too much disruption in electrical service. He disposed of the old equipment and left the area spic and span. He went through the house and marked the breakers so that we would know which ones controlled which appliances and rooms since the old panel identifiers had disappeared years ago.
The final price was exactly what the estimate was.Licensing
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