Kristal Pool Construction LLC

As a continuation to my review limited by verbage allowed... The I suppose owners Tony and Justin deflected blame to my pool company even tho the pool didn't leak prior to their reno. The resurfacing is not right. They sent their own inspector for a lame diagnosis which was followed for treatment that changed nothing with the finish issue. They would NEVER provide the waranty as I believe they did not use approved subs. The surface is supposed to be warrantied for life.... where's the warranty?? They take no interest in customer satisfaction or their quality. It's about getting in and out for the money. They proved they we not able to fix the leak after I had to hire Rhino to find it, then fix it, and my pool company to fix the pop up's and clean lines and finish spa caps. THEY DO NOT STAND BEHIND THEIR WORK!!

Hired the company in March 2024 for total pool renovation assuming their 5* was legit. They completed the job with a couple subcontracters. In the process of resurfacing they essentually glued down my pop up's and the surfacing material got into the pool lines. I reached out about the issue and Justin came back after a few reschedules and drained the pool. He applied muratic acid over the entire pool as the finish also had staining. He did not remove the pop up's to clean them, did nothing relating to the clogged lines, and never finished installing the spa caps. Subsequently, I reached out numerous times that my pool had a leak and I had to add water weekly. This continued for months with their procrastination and denying that they caused the leak and the pool hadn't leaked for 12 years. The pool has been serviced by a professional pool company for it's entire existance. In short it cost me $1795 to fix the pool except the finish which they won't respond. RUN FROM THIS COMPANY!!

Tony was great. The pool came out absolutely beautiful. He really helped us out by advising us on colors etc. and always easy to communicate with.

Pool turned out great! They came highly recommended by my neighbors and friends.

Pool turned out great! They came highly recommended by my neighbors and friends.

A job well done is a well-organized, disciplined group of workers. You can trust them 100%. Thank you again!

Kristal Pool Construction LLC did an amazing job.I could not believe the detail they put into getting it perfect. They worked very clean and quickly. Would not hesitate to recommend them. Thank you

We hired Kristal pools for a full remodel. New paver deck, coping and tile and pool interior finish. It turned out amazing! The exposed pebble finish is a dark blue and looks incredible! They finished on time, and cleaned up everything. Very happy with the results.

BAIT SWITCH SIGNED CONTRACT FOR 7500 CHANGED IT AFTER JOB STARTED TO 9200. SLOPPY WORK POOL LEAKS. I AM SPENDING A TON OF MONEY ON WATER. HAVE TO TAKE ANTHONY THEIL AKA TONY TO COURT. JUST A BIG MESS!

We couldn’t be happier with our new pool and the attention Tony put on display during the process. Our pool was original from 1990 builder and becoming a major eyesore. The process of selecting a good contractor with the desired results was becoming tedious. Luckily Tony and Kristal pools put us at ease. Tony was at every step of the process from the first estimate to fill and provide great insights that were inline with our vision. We were curious about adding a sundeck to the structure. Tony’s years of experience give the appearance of being original. Tony noted original construction defects with the hot tub and made corrections that have improved performance. The crews used from pavers to finish were the absolute best. A concern I had is that so many refinished pools end up being more basic than original. Tony took time to hear concerns and addressed by adding precision accent tiles, increasing glass beads to the finish and adding bull nose curbing. The after pics speak volumes.

We highly recommend Tony at Kristal Pool Construction. We did a big overhaul to our pool and we couldn't be happier with the finished result. Tony did an amazing job, he transformed it from totally outdated to a really beautiful pool. The whole process from start to finish was very smooth. Tony is a good communicator with a very easy going, nothing is a problem attitude. His pricing IMO cannot be beaten, he is extremely reasonably priced, while maintaining a high level of quality.

I received a few estimates and Tony had a great price. He isn't the cheapest but he is far from the most expensive. But if your looking for a job done well, with care and great craftmanship then look no further Tony was amazing. He was on site either performing the work or supervising to ensure the job was completed properly. Kristal Pool renovation resurfaced our pool, removed the old coping and water line tile and replaced. They also installed new pavers. The whole job turned out better than I could have hoped for. We also had a drainage issue with rain water going into our pool. Tony raised the coping and installed new drains. We had our first heavy rain and I'm happy to say nothing went into the pool. I don't give glowing reviews unless the contractor truly deserves it, so you can believe he earned it. And one last note, his always communicated with us keeping us informed every step of the way. Thanks again for the amazing job.

We are extremely pleased and impressed with the work that was done and with the process of the remodel. Tony was very prompt and reliable and he was excellent with his communication with us throughout the process He had a great selection of products and knew exactly what our vision was for the finished product. Everytime we look at our pool we still can’t believe how beautiful it is! Thank you so much Tony for knowing exactly what we wanted and bringing it to life!

On time, professional.

Said what he would do Did what he said he would do on the time schedule he said he would do it Excellent workmanship

Tony was very responsive to our needs for the remodel. Timely and excellent on follow up!

Excellent work on time very pleasant

They owe me a refund for having a leak I had repaired through Red Rhino. Leak was their fault and they assured me they would pay for it. I even agreed to split the costs since I had to refill my pool due to the leak. Very disappointed the way Justin has handled this even after promising me the money numerous times. Buyer beware

Very communicative company. It was very apparent the knowledge they had of the business and the project came out beautiful. Would highly recommend this company for all your pool services

Excellent work, good price, they could communicate a little better.

Great communication straight forward answers.

Justin was GREATâ ¦.. Very professional and very helpful in explaining the job and giving us different options. Other companies said that they could give us what we wanted. But Justin made it happen. Iâ m extremely happy with my new pool. Would definitely recommend to all my friends and family. Thanks Justin.

They were on time.and finished early

This company was difficult to reach by phone during the last two weeks of service.

We hired Justin and Tony to re-do our pool. They were nothing short of fabulous. They came out on a Thursday, gave us a quote and we hired them immediately. They returned the following Monday and by Friday my pool was completely redone with new Travertine coping, new tile and new surface done in a tan pebble stone. We love it. They were quick, reliable, pricing was great and the timing was perfect as we had went to other pool companies for quotes and they were outrageous in price with a 4 month lead time. Our pool was loosing 2 inches of water every night due to the cracks in the tile so we really wanted it done ASAP and Justin and Tony delivered. I will continue to refer them to anyone needing pool work done, they were great! If I could upload pictures I would gladly do so. We also told Justin and Tony if they have any customers who would like to see their work they can send them over to our home so they can see it for themselves. Thank you again guys, we are so happy! Bruce & Sharon Kelly in Cape Coral, FL