JCI Home Services LLC

The provider did demolition work over a month before receiving a permit. During this time rainy season started. Because of this we had significant leaks. After several attempts they finally did a tarp job that stopped the leaks. Unfortunately they nailed directly through the shingles on my 5 year old roof to secure the tarp. This caused $8100 worth of damage. That's not counting what it's going to take to repair the damage from leaks, including drywall, painting and insulation that was removed. Also during demolition their employee Billy ripped one of my windows screens. Also, the gutter they install leaked. I notified them but didn't get a response. I paid another company $280 to replace the gutter. The provider also tried to put a lien on my property for final payment before they had completed all inspections. This was contested and they failed to respond so their claim is extinguished. Regarding the damage done my from the tarping, Jason the owner responded that they repaired the issues. The only repair done was to tar over the nails left in my 5 year old roof.

I am limited to how long this post can be, please see JCI Home Services LLC's Google Maps review page for a full accounting of our experience. Here is a shorter summary. My name is James Farwell, I am the Head of School at Montessori School of Fort Myers since 2013. On August 9, 2024 our school signed a proposal with Jason Cottrell, the owner of JCI Home Services LLC for $49,708.84 to do some renovations work on our playground. As of January 30, 2025 we are pursuing litigation against him for holding our deposit and not completing the work in the contract. Jason admitted full responsibility and apologized to me but he will not return our deposit.

they look over a shower project that was abandoned by a contractor . transition was smooth with no disappointments .technicians were asked to perform off the cuff and the all stepped up and completed their part with the available materials to provide the best outcome .we are very pleased with the job

Good job , very pleased. Glad I did research and identified a good skilled , local and professional company. We needed to expand the project halfway and they were fair in pricing and incorporating the additional work/ costs .

I was having so many issues with my ins company so I called Jason and he was happy to help by dealing w my agent. Finally the job was approved by ins company. I have all new flooring, and my bathroom was remodeled. I love it so much and can't thank Jason enough.

JCI reviewed the job; a studio condo with 1 bath needing cabinets, tub to walk-in shower conversion and unit flooring. Quoted and contracted in September 2022. It is March 2024, not done. Multiple staff, called project manager, have rotated, work is subcontracted out. JCI had full permit responsibility, yet they were shutdown by Estero Beach and Tennis Association (Fort Myers Beach) for no permit, and expired insurance in July 2023, and they kept it a secret. In August they requested a progress payment. I flew to Florida, to check progress and found HOA Work Stop notice on door. JCI eagerly wanted to discuss with happy talk, but from September through December 2023, they obtained no plumbing permit. Then they decide to get one via a sub... then in early January 2024, their sub plumber removes himself from permit. More happy talk from JCI, blaming FMB, blaming EBT, and plumber along the way. 2nd plumber lined up, gone, 3rd plumber announced today... Dont expect ownership or results from JCI.

Awesome job! A pleasure to have in my home!

These guys did a great job on my remodel. They were clean and very professional. A pleasure to have them in my home.

Did a great job tuneup on time very friendly workmanship was great install one smoothly Only thing I can complain about is they could have cleaned a little better Workmanship and install was top-notch

Unreliable, inferior carpentry, did not finish job. I have to hire someone else to fix and finish project.

Royal Palm has been working with Jason for years! We love the quality of his work, his availability to us when needed, and his passion for what he does! We would recommend him to all.

A project of building my daughters bed was done from scratch and took a while but it was done magnificently. Thanks, Jason!

Very professional and courteous

Had laundry room cabinets and iron board cabinet put in. Price was good and completed in a timely manner. Looks good! Would recommend them.

Very professional and will go the extra mile to ensure that you are satisfied with the work.

I was pleased with the response time. I had to wait a little while because the company was busy with other work, but we started working together this past week. We still have more work to be done with them and I think I will be satisfied sufficiently to use this company again.

Good to work with.

If you want the job done right this is who to hire.Jason and his crew were great to work with, on time, always courteous, kept work area clean.Love my new kitchen and want to Thank Jason and the whole crew in cluding Roy for their work. Hire them!!😀😀😀

Comfortable people who you do not feel are strangers . in you home. Cleaned up and compleated job in great time. I would hire them again

Contractor was over 3 hours late but did a good job.