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It's All About Grout, LLC

5.0(
50
)
Carpets or Rugs - Clean at Home, Tile: Ceramic and Porcelain - Repair, Laminate Wood or Stone Flooring - Repair,

About us

We are a family owned and operated company out of Cape Coral FL. We specialize in cleaning and color sealing of ceramic and porcelain grout of floors and showers in residential or commercial settings. Our company uses truck mounted cleaning equipment to ensure a clean floor prior to color seal application. Our company also has the equipment to remove broken tiles as well as a injection system to repair hollow tiles without removing.

Business highlights

18 years of experience

Services we offer

Cleaning Tile and Grout, Color Seal Grout, Dust free broken tile removal and replacement, Hollow tile injection system, Repair grout/caulking, Shower Grout and caulking repair.

Amenities

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
5.050 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
98%
4
2%
3
0%
2
0%
1
0%
Write a review
Showing 1-25 of 50 reviews
Reagan G.
Nov 2019
5.0
Yes, I recommend this pro
$1,300
This company was A+ from start to finish! I was moving to Florida from Cincinnati and needed someone to clean and seal my entire home before we moved in. I reached out to Rich and he provided me with an explanation of the process and a very fair quote. I received a call the day the work was performed and Chris provided me details of the project, how to clean the floors etc. It wasn't until we moved in that i could see the miraculous improvement in the color of the flooring! Hire this company you will not be sorry!
Nicholas D.
Apr 2019
5.0
Yes, I recommend this pro
Perfect work! The Team arrived on time and performed outstanding work. The tile and grout look better than the day it was installed. Would highly recommend this company and Chris and Austin.
RICHARD R.
Apr 2019
5.0
Yes, I recommend this pro
All the work was performed as discussed. They did an excellent job!
Margaret S.
Feb 2019
5.0
Yes, I recommend this pro
$350
Rich was one of a very few providers who was willing to even provide an estimate, given the small scope of the work to be done. He provided a quote that was based on his recommendation to prep the existing grout lines by notching them along the walls, followed with caulking using a siliconized latex grout/caulk (sanded) of matching color to seal the shower floor edges. After we accepted his quote, Rich also spent time working with his supplier to find a caulk of matching color, based on the partial description of the existing grout product I was able to provide. Both my wife and I are very happy with the results. The color of the caulk blends very well (almost exact) with the existing grout in the shower, and Rich did an outstanding job applying the product - very professional. We will definitely call Rich for any future grout/caulking work and will recommend him to others.
Response from It's All About Grout, LLC

"Thank for the review. Rich It's all about grout!!"

Mike H.
Jan 2019
5.0
Yes, I recommend this pro
$600
Outstanding
Response from It's All About Grout, LLC

"Thank you for the review. Rich It's all about grout!!!"

Barbara E.
Jan 2019
5.0
Yes, I recommend this pro
$850
They arrived right on time. Cleaned and colored grout in main part of house. Cleaned and repaired grout in both baths. Grout looks better than new. Very nice hardworking guys. Will definitely hire again.
Response from It's All About Grout, LLC

"Thank you for the review. Rich It's all about grout!!"

William S.
Dec 2018
5.0
Yes, I recommend this pro
We called It's All About Grout to get an estimate for cleaning, sealing and coloring the grout for all of the tile in our condo. Rich got back to us promptly and was early for the appointment for our estimate. After measuring and checking everything he told us that the grout was in excellent condition and had already been sealed properly. He showed us how it only needed to be cleaned and that it was a simple job. He gave us instructions on how we could easily do it ourselves and showed us what kind of a brush would get the best results. It would have been easy for him to tell us we needed all kinds of work done and we probably wouldn't have known the difference. It was refreshing to deal with an honest businessman whose integrity came before profit.
Response from It's All About Grout, LLC

"Thank you for the review. [Member Name Removed] It's all about grout!!"

Linda N.
Oct 2018
1.0
On September 21, 2018 I met with Rich to schedule the cleaning and color sealing of our tile flooring. He said it would be a 2 day job and that his son and a helper would come on Oct. 22 and 23rd to do the job. This morning (Oct. 22) they were late arriving. When I called to see what was the problem, Rich told me that the helper was sick and they couldn't come to do the job. My husband and I and 3 other family members had just spent 3 days doing the prep work. Rich said that he could send someone out to help us put everything back and that the earliest he could reschedule our job was 3 weeks from today. That would mean either we would have to do all that work over again or live for 3 weeks with many of our belongings stored in the garage. He refused to move any other jobs so that he could get to us earlier. He said that it looked like he was going to lose at least one customer one way or the other. Evidently we were the customer he wanted to lose in spite of the fact that we were going to pay him just under $1700.00 for the job. Hard to believe that a person who has been in business as long as he has is without any backup plan for when a worker is sick. I wonder how many other of his customers have experienced this. He really handled this situation very poorly. In spite of his excellent reviews and the fact that he seems like a really nice guy, he really disappointed us.
Response from It's All About Grout, LLC

"As Mrs. [Member Name Removed] stated the job was scheduled for October 22 and 23rd. Unfortunately, we had an unexpected illness with one of our employees that morning, who is usually very reliable. When I spoke with my son, who is my business partner, we decided that the size of the job and our other employee who was on vacation, it would be best to reschedule the job. As soon as we found out that our employee was ill that morning, I called Mrs. [Member Name Removed] multiple times to explain to her that we were unable to put a crew together due to the unexpected circumstances. At that time, I was unable to reach her. When Mrs. [Member Name Removed] finally called back, the situation was explained to her and I sincerely apologized for the unexpected situation. I offered for my son and myself to go to their home and place their belongings back and to discuss when we could reschedule their job. During my conversation with Mr. [Member Name Removed] I explained to him i had rescheduled my other estimates for the morning to help them, Mr. [Member Name Removed] hung up on me and all attempts to rectify the situation was halted. I do want to note, the customer job prep responsibilities is to only move small personal items to avoid breakage. Our company is responsible to move all furniture and other large items for the floors to be cleaned and/or color-sealed. We are a family owned and operated business and when emergency situations occur, we do the best we can to try to accommodate our customers. Our reviews demonstrate that we pride ourselves with excellent customer service."

Shari R.
Jun 2018
5.0
Yes, I recommend this pro
$1,700
Everything turned out great. Floors look like new and grout matches so much better than original. It was well worth the investment
Response from It's All About Grout, LLC

"Thank you for the review, Rich It's all about grout!!"

Catherine Z.
Jun 2018
5.0
Yes, I recommend this pro
Wonderful company to deal with. Very professional. Definitely recommend
Response from It's All About Grout, LLC

"Thank you for the review. Rich It's all about grout!!"

RICHARD R.
Apr 2018
5.0
Yes, I recommend this pro
$730
From the beginning Richard was prompt in responding to my request, showed up on time to give us an estimate and explained all options available. On the date that we scheduled the work to be done Chris and his helper showed up 15 minutes early ( a rarity in FL ). They were very courteous. Chris explained everything they were going to do. They did a great job, the floor looked like new! Would definitely use them again. GREAT JOB!
Response from It's All About Grout, LLC

"Thank you for the review. Rich It's all about grout!!"

Donna M.
Jan 2018
5.0
Yes, I recommend this pro
Excellent! They were very honest with me and told me my tiles were in pristine condition and did not need regrouting, that I would be wasting my money. So impressed to find a company that is so honest. It’s a very hard thing to do now a days!!!
Response from It's All About Grout, LLC

"Thank you for the review. Rich It's all about grout!"

Candace T.
Dec 2017
5.0
Yes, I recommend this pro
All about grout was very professional in every aspect of their work. They answered every question we had. I love the result that occurred with the grout recoloring and sealing. I have had many compliments on my " new floor"
Response from It's All About Grout, LLC

"Thank you for the review. Rich It's all about grout!"

Robert F.
Oct 2017
5.0
Yes, I recommend this pro
$350
Estimate was scheduled within a couple of days of my initial call, and work was performed three days later. While they were here, they discovered another related problem, which they corrected at no additional charge. They cleaned up the work area so it was spotless. Everything was handled promptly, courteously, and professionally. The price seemed reasonable. I would hire them again without hesitation.
Response from It's All About Grout, LLC

"Thank you for the review. Rich It's all about grout!!"

James H.
Aug 2017
5.0
Yes, I recommend this pro
$300
Very well. Did a great job with the tiles but because the company that laid the original tiles did a poor job with the grout they suggested we not bother with resurfacing and sealing the grout as in several places it was too high and would not have held the color or seal. Very impressive attitude as they wouldn't let us waste our money on a final result they could not guarantee for long or be proud of for the entire floor because of the bad grout areas. They also cut the final price to less than half as they couldn't do the grout as originally discussed. They told us the best way tokeep the tiles clean and what products to use to maintain our floors well. They did an excellent job on the carpets.
Response from It's All About Grout, LLC

"Thank you for the review. Rich it's all about grout!!"

Kathryn H.
Jun 2017
5.0
Yes, I recommend this pro
$2,500
Everything was done well and in a timely manner. The employees were courteous and professional. It looks like I have brand new tile throughout the house.
Response from It's All About Grout, LLC

"Thank you for the review. Rich, It's all about grout!!!"

Lisa M.
Jun 2017
5.0
Yes, I recommend this pro
$800
Awesome family and great work! My floors look like they are brand new. They were on time and got the work done in the timeframe they stated. Absolutely recommend this company and would use them again.
Response from It's All About Grout, LLC

"Thank you for the review. Rich It's' all about grout!!"

Mary H.
Apr 2017
5.0
Yes, I recommend this pro
We were grateful for Rich's honest assessment that our shower stalls were in good condition and remaining cosmetic repair would not be worthwhile. Best to leave as is until we are prepared to redo them completely. He advised briefly on services he could provide on tile floors. Rich communicated effectively and was on time for the appointment.
Response from It's All About Grout, LLC

"Thank you for the review, Rich It's all about grout!"

Bryan D.
Apr 2017
5.0
Yes, I recommend this pro
all went well. just could not walk on that area for approx 2 days.
Response from It's All About Grout, LLC

"Thank you for the review, Rich it's all about grout!"

James S.
Apr 2017
5.0
Yes, I recommend this pro
$1,700
So far, so good. I have nothing to compare the price to. Their punctuality and professionalism was very good. Four people came out to do the work. They left the area very clean. They did everything very well. They are specialist in what they do.
Response from It's All About Grout, LLC

"Thank you for the review, Rich it's all about grout"

Barbara D.
Mar 2017
5.0
Yes, I recommend this pro
$600
They did a great job my floors look better then when they were new from the builder. Matched the grout to title makes the rooms look larger and beautiful
Response from It's All About Grout, LLC

"Thank you for the review, Rich it's all about grout!"

Edward O.
Mar 2017
5.0
Yes, I recommend this pro
$1,300
Excellent job. Grout throughout the house looks like new.
Response from It's All About Grout, LLC

"Thank you for the review, Rich it's all about grout!"

Gerald S.
Mar 2017
5.0
Yes, I recommend this pro
$395
Randy was timely, very pleasant and diligent. He completed the job on time without any headaches.
Response from It's All About Grout, LLC

"Thank you for the review, Rich It's all about grout!"

Jody N.
Feb 2017
5.0
Yes, I recommend this pro
Could not of gone better!
Response from It's All About Grout, LLC

"Thank you for the review. Rich, It's all about grout!!"

Kelli D.
Oct 2016
5.0
Yes, I recommend this pro
Rich saved us hundreds of dollars!!! He heard our problem/concern with the grout in our shower and instead of coming over to make an estimate in the hundreds, he suggested a $10 fix from Lowes. He didn't make a dime from the suggestion and the best part is that the simple fix worked and we we prepared to blindly spend hundreds. We can't thank him enough!
Response from It's All About Grout, LLC

"Thank you for the review. Rich it's all about grout!!"

Showing 1-25 of 50

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FAQ

It's All About Grout, LLC is currently rated 5.0 overall out of 5.
It's All About Grout, LLC accepts the following forms of payment: CreditCard
Yes, It's All About Grout, LLC offers free project estimates.
No, It's All About Grout, LLC does not offer eco-friendly accreditations.
No, It's All About Grout, LLC does not offer a senior discount.
No, It's All About Grout, LLC does not offer emergency services.
No, It's All About Grout, LLC does not offer warranties.

Contact Information

130 SE 19th Street, Cape Coral, FL 33990

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