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GP Plumbing & Air Conditioning

Electrical Baseboard or Wall Heater - Repair, Central A/C - Install, Central A/C - Service or Repair,

About us

***$45 SUMMER SPECIAL SERVICE CALL on all HVAC!!* We are a full service HVAC company that can handle everything from a simple clean and check of your A/C to new systems installed .

Business highlights

Emergency services offered
35 years of experience

Services we offer

& indoor air quality, Air Conditioning systems - clean & check, dryer vent cleaning, duct cleaning, duct sanitize, garbage disposals, hot water heaters, preventative maintenance agreements, surge protection

Amenities

Emergency Services

Yes

Free Estimates

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.4158 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
73%
4
10%
3
9%
2
1%
1
6%
Showing 1-25 of 158 reviews
Garry L.
Oct 2021
1.0
There were issues surrounding installation that I had to solve myself. But the real surprise came 3 1/2 months later when I had an issue and called them for service. It was then that I was told any service after the install that I might need would be a service call that I would have to pay for! It was at that moment that I first learned that there was no labor warranty unless it was an installation problem! Although it is “usual and customary” in this area to include a period after sale and installation, the owner said he owes not do that and is entitled to run his business any way he chooses. I think potential customers have a right to know this as he does not advertise that policy.

Modris R.
Jan 2021
1.0
$200
My Mini split for the main bedroom stopped working. They came out and found the circuit board in the outside unit had burned up. They promised to buy one and install. A week later I had to call to ask why I had not heard from them. They said the board was not available from the suppliers they deal with. I asked if they would install a new 38SEER mini split that I would buy for $1,347 including installation kit and free shipping. They refused saying I should find a different company. They don't offer 38SEER heat pumps. Only low performance 24SEER. From discussion with them it appears that when they buy the equipment the installation charge works out to about $600 per hour or more. They tried to hide it by saying they don't charge an hourly rate only a flat rate and their charges are fair. This is not fair, it is horrendous. They took a couple of hundred dollars from me and I got nothing.

Michelle B.
Sep 2020
5.0
Yes, I recommend this pro
I highly recommend GP Plumbing. They are very professional, on time, great communicators, priced under competitors and great quality work. My phone calls were immediately returned and they showed up when scheduled. I have used them in the past for small plumbing needs and recently used them for a new sewer line from my home to the street. Guy Poirier and his crew were excellent to deal with for this huge issue of mine. He explained everything that would be done and completed the job as described. Considering, there was large equipment on my yard and a lot of digging, my yard looked very nice when they were done. I could tell they take pride in their work. Guy and his crew were VERY knowledgeable and I felt extremely confident in their work. Guy didn’t try to up sell me on this job (like other companies tried when I got quotes) GP Plumbing was the best price out of 3 quotes I got from other companies. Including the office staff, everyone I dealt with at GP Plumbing were very friendly and professional!

John K.
Jun 2020
1.0
Initially responded well but then tried to up-sell. A/C failed again within 24-hours and was told the repairs were only temporary; totally opposite what the technician explained less than a day prior. In fact, they advised that the drain pipe that they performed an acid-wash on needed to be replaced for system to work. Uh, reality check, why would I have paid to acid-wash a drain pipe that you now say needs re-locating fit the system to work? Surely they wouldn't have re-used the old pipe. The A/C System has since been repaired by a “professional service“ for less than What GP charged.

William T.
Feb 2018
5.0
Yes, I recommend this pro
$6,000
Good job works great.

Mary M.
Feb 2018
5.0
Yes, I recommend this pro
Customer service was amazing and was able to come out the same day. They called to give updates on what time they would arrive. They explained what the problem and did the repairs the same day. Friendly and affordable

Nancy B.
Feb 2018
5.0
Yes, I recommend this pro
Guy came out and took care of it

Art D.
Jan 2018
3.0
$405
I really feel I did not get what I paid for. The service as outlined at Angie’s List was not performed in its entirety. There were a few items that were not performed. (Examples: Termostat Calibration, Filter inspection & Cleaning, Bearing inspection & Oiling). On top of his I was charged for the 1 lb of freon that was included as part of the Angie’s List offer. I called their office the next day and spoke with the manager. He was anxious to hear about the services performed and not performed. I received a refund for the overcharge of 1 lb of freon and was also given a complimentary one year of maintenance service. I raised my concerns about the extremely high prices for freon ($80.00. / lb) and stop leak ($285.00) and was advised that it is significantly lower if you have a maintenance contract.
Response from GP Plumbing & Air Conditioning
"As we appreciate the high marks for Professionalism, Punctuality, and the A for responsiveness, we consider any overall grade under an A a disappointment. As Mr. [Member Name Removed] stated, I did follow up with him immediately, and he informed me he felt he didn't get his free lb of R22. Because the free lb was not stated on our invoice, we promptly refunded the payment. In reference to the incomplete service, he told me he felt we didn't calibrate his t-stat. The new electric t-stat's calibration is checking its function, which Mr. [Member Name Removed] confirmed with me is running with no problems, as they do not require the same attention as the old mercury style. He also left out that we did drain line repairs, reworking his problematic drain line to flow effectively as it had never before, at no add'l cost. Our refrigerant is not over-priced for our market place, and we make sure of this regularly. Comparing our refrigerant prices to any other quality service company will verify this, as refrigerant retail and wholesale costs are as high as they've ever been. This negative grade on price is based on Mr. [Member Name Removed]'s opinion, which is veritably inaccurate. Our customers can call us any time of any day, before OR after they give us their business, and we will be more than happy not only to fully educate them on any subject, but also cite our sources of information."

Jim D.
Oct 2017
3.0
Over charged, on Freon replaced & did not totally Service units

Robert C.
Sep 2017
5.0
Yes, I recommend this pro
GP responded quickly and saved me $6,000 in their AC system assessment. They are A++ in their integrity and responsiveness

Franco E.
Sep 2017
5.0
Yes, I recommend this pro
$49
Price was good. They are on time when they come. They call and let me know when they will be here and they are here within 15-20 munutes of the schedule. I would definitely use them again. They tell you exactly what they are doing, how they are doing it, and any additional things that I might nee, and if I needed it or not. Overall they were pretty good. I was very informed on what the system was like.

Terry C.
Sep 2017
3.0
$5,000
I am beyond frustration that an air conditioner unit/system cannot be repaired once verses multiple times. I have had a new coil, surge protector, humidistat, air compressor and other repairs. I have been told to put Clorox down the drain pipe die to algae growth each month. I was told I must have poor insulation. Now I feel I am just being patronized. I may be an exception but if the airconditionrt did not have the same old problem every time I return I would never call them. I'm looking for a new service provider.

Sharon M.
Sep 2017
5.0
Yes, I recommend this pro
They were very responsive and work was completed efficiently. Definitely hire again.
Response from GP Plumbing & Air Conditioning
"Thank you [Member Name Removed]! We'd be thrilled to provide service again for you in the future"

Heather W.
Sep 2017
5.0
Yes, I recommend this pro
Job was done well and promptly for a reasonable price!
Response from GP Plumbing & Air Conditioning
"Thank you for your compliments!"

Nancy S.
Aug 2017
3.0
$49
They came out, very nice man. The first thing he said was that I had the wrong filter in my AC unit. I said I know it doesn't fit as snuggly as it should but I could not find the right size at either store I went to. So he said he would measure it and let me know the right size. So he went outside, I live upstairs, he caught that the drain pipes were marked incorrectly. So he changed that and it was appreciated especially by my neighbor. He did his thing and then he left. He didn't get out of the complex before I realized he didn't tell me the correct size to get and when I walked in to look at my unit the filter was sitting on the water heater. It wasn't even up in where it's supposed to go. It does fit up there and it doesn't fall down, it's been up there for six months. So I guess he forgot. Now I don't know what size. So that kind of bothered me. They sent me an email for a follow-up. It was from them and I did write on there everything I just said and I never heard from them. I would have thought they would have called for a follow-up. They didn't even answer their email so why would I expect them to call. He was an older gentleman so I think he just forgot. I would have appreciated it if he would have measured it like he said he was going to do and tell me the size filter to get. Not to answer their email when I told them what my concern was, that surprised me. Their responsiveness was fine before the appointment but after it was terrible.

Stephen R.
Aug 2017
5.0
Yes, I recommend this pro
everything functioning fine
Response from GP Plumbing & Air Conditioning
"Thank you for the positive ratings and grades Mr. [Member Name Removed]!"

Peter G.
Aug 2017
3.0
$4,800
Installation OK but some noise problems afterward. Then, it blew a fuse and they charged a night charge to fix but wanted outrageous price for a 50 amp fuse.
Response from GP Plumbing & Air Conditioning
"The timeline, including the omitted details, for Mr. [Member Name Removed]'s events, are as follows: We performed a Saturday system install on April 23, 2016. We had even provided Mr. [Member Name Removed] with a portable a/c at no charge so he wasn't left without air overnight. On Nov. 22, 2016, seven months after install, his breaker failed. This breaker was pre-existing, it was not changed out by our installers because its size was sufficient. We ran a same-day late night emergency service call (with no trip charge & no diagnostic charge) and identified the faulty breaker. We even temporarily relocated another appliance breaker to get Mr. [Member Name Removed]'s a/c up & running. The so-called "exorbitantly priced fuse" is a 60 amp 2-pole stablock breaker. (We have provided the size and name brand because we urge anyone reading this review to look up the cost of said breaker, they are not inexpensive.) Mr. [Member Name Removed] then signed our work order authorizing us to order the breaker, which was extremely fair priced. When we returned to do the repair, Mr. [Member Name Removed] stopped our technician and stated he'll fix it himself. He then informed us that he's a scientist, so he's more than capable of fixing an air conditioner. Of course, performing high voltage repairs by a non-licensed individual is a liability waiting to happen, and our position as a responsible service company was to remove ourself from this situation. We find it appalling that after everything we've done for Mr. [Member Name Removed] he refers to us as "unresponsive and least caring." Our company over-extended ourselves with him in every interaction we had. And if he wonders why Angies List still deals with us, one need look no further than our numerous and consistent high ratings and positive reviews shared by Angies Lists members, and non-members alike."

Joseph P.
Aug 2017
2.0
On the last unit if they get a PM on my tenant then had issues the technician and company did not take responsibility for correcting the situation I was in stead trying to be sold a pump and or new drain lines to this air-conditioner that they had installed one year earlier. This company is all about selling you something because they're all on commission which gives them a different drive to correcting a problem.
Response from GP Plumbing & Air Conditioning
"As Mr. [Member Name Removed] stated, he joined our company due to our Angie's List rating. We have a consistent record of positive ratings and reviews in all major categories, including Price, Quality, Responsiveness, Professionalism, and Punctuality. Mr [Member Name Removed] did sign up 15 properties with us, and to say that a majority of these systems were dilapidated would be stating it gently. We have numerous pictures on file which solidly prove that Mr. [Member Name Removed] has been having handy-men and unlicensed contractors work on his properties for years. According to Mr. [Member Name Removed], the fact that his air conditioners all had a slew of problems which we inherited when we started servicing the properties is our fault. He would rather us not mention the disintegrating duct-work, and the clogged evaporator coils, and the failing components, and the many problems that occur from a complete lack of proper maintenance. Regarding this specific service visit Mr. [Member Name Removed] is referring to, our work order stated that the air conditioner needed a new drain line, which he refused. When we returned two days later, Mr. [Member Name Removed] had ran the new drain line himself. Apparently, his complaint is that we would not do this for free. Like any responsible service provider, our company refuses to give a clean bill of health to a problematic air conditioner. There are service driven companies, and there are service driven landlords. Contrary to Mr. [Member Name Removed]'s statement, we are indeed a service driven company, and we work well with service driven landlords."

Janet B.
May 2017
5.0
Yes, I recommend this pro
$150
It turned out very well. They gave me a 40 percent discount because I was getting it at that time. The price is around what it should be.
Response from GP Plumbing & Air Conditioning
"Thank you for your review [Member Name Removed]!"

Edward C.
May 2017
5.0
Yes, I recommend this pro
$40
It went well. Since the unit was 15 years old, I decided to replace it rather than wait until it failed (like on a 95 degree day in the summer.) Sean called in for a price which seemed fair. I checked a few other places and the price was competitive. I had GP install the new unit. That work was done in about 2 hours. Again, the installers were courteous and professional.
Response from GP Plumbing & Air Conditioning
"We love hearing feedback like Mr. [Member Name Removed]'s. Thank you!"

Eleanor C.
Apr 2017
5.0
Yes, I recommend this pro
The work was performed professionally and in a timely manner. The representative also provided additional information on the special air filter our air handler needed and where to obtain it.

William M.
Mar 2017
5.0
Yes, I recommend this pro
$40
Excellent work.
Response from GP Plumbing & Air Conditioning
"Than you for the "Excellent" review!"

Andrew L.
Mar 2017
5.0
Yes, I recommend this pro
$40
On time. on Price. Liked so much signed up for a Maint Contract..
Response from GP Plumbing & Air Conditioning
"We're glad to see your positive report, [Member Name Removed]!"

Mike D.
Mar 2017
5.0
Yes, I recommend this pro
$40
Brian did a great job inspecting & cleaning system. He also gave an explanation of possible future problems.
Response from GP Plumbing & Air Conditioning
"Thank you Mr. [Member Name Removed]!"

John H.
Mar 2017
5.0
Yes, I recommend this pro
Will use again on future service needs.
Response from GP Plumbing & Air Conditioning
"Thank you for sharing your comments, [Member Name Removed]!"
...
Showing 1-25 of 158

Licensing

State Contractor License Requirements

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FAQ

GP Plumbing & Air Conditioning is currently rated 4.4 overall out of 5.

GP Plumbing & Air Conditioning accepts the following forms of payment: CreditCard

Yes, GP Plumbing & Air Conditioning offers free project estimates.

No, GP Plumbing & Air Conditioning does not offer eco-friendly accreditations.

No, GP Plumbing & Air Conditioning does not offer a senior discount.

Yes, GP Plumbing & Air Conditioning offers emergency services.

No, GP Plumbing & Air Conditioning does not offer warranties.