Captain Cold Cooling

Good service at a good price

Rick was honest and straight forward, he didn't sell me something I didn't need, I would recommend his company to everyone I know.

This company did everything quoted .I got 4 estimates. This company was by far the best. Ricky and his crew were professional efficient and polite. They worked hard and very very neat. Came and 9am worked till 6pm. We had cold air blowing in no time. If You had more than 5 stars I would give them a 10 star review. I highly recommend them. Thanks Captain Cold Cooling.

Office staff was pleasant, price was great for brand name water heater. Installer was professional. Will call them again.

Hire this company!

Gary was great! I was happy with the company follow up and promptness.

We have two units. We had to replace the larger unit in July 2020; after research we selected Captain Cold. Excellent work and an excellent price. We recently needed service on the other unit - they responded within 4 hours the first time we called and within 1 hour the second time on an unrelated matter (the second was after business hours on a Friday evening!). Outstanding quality, customer service and personnel.

came and reviewed job quickly. provided options for repair but did not oversell. replaced AC condenser unit but recognized that the air handler was still in excellent shape,

Just wanted sink in garage but Rick noticed mold on ceiling around ac handler,so I also got a new air conditioner unit. Fair price and great employee,s.

Quick response and did the job well.

Would definitely recommend this Co.

Professional, knowledgeable and polite crew of 2 (Cyele and James) replaced A/C unit and water heater.. It was done quickly and without any problems. In addition cost of this replacement was very affordable. This company is worth money I spent. I would highly recommend Captain Cold.

Captain Cold was seriously amazing. Their quote was exactly what we were charged and there were no hidden fees. Even when things didn’t go exactly as planned, there were no surprises with the cost. The crew was professional and friendly. I would highly recommended!

Found the problem.

Captain Cold Cooling was just fabulous to work with! The ladies in the office are very friendly and helpful with scheduling. The technician that serviced my AC system was professional and very knowledgeable! I loved being educated and never felt like I was forced into buying something. Fair prices!! Will use again.

Excellent all around

Hired Captain Cold based upon the recommendation of our townhomeâ s maintenance man. Was hoping for a simple HVAC change out but ended up more complicated when mold was discovered. We also had duct work moved which necessitated sheet rock work and tiling up holes in the flooring. Rick did exactly what he said he would. He kept me informed of what was happening with morning and evening meetings. Speaking of great customer service, when the mold issues were discovered he told us that we would have to get out of the unit for two nights. Captain Cold paid for two nights for us to stay at another resort. They did exactly what they proposed, removed the old unit and associated trash and cleaned up after themselves. They even patched up the holes in the flooring and did the tile work. Real bunch of very professional workers. I highly recommend Rick and Captain Cold.

Extremely responsive, great service and competitive pricing. Highly recommend.

I called the company to fix my water heater after the replace it one room give only hot water and then they argued with me it is not their problem I will have to pay again to fix the problem. those people just ridiculous.

In a vacation rental, first night sink clogged. Ricky Sandford came after hours and fixed the problem with professionalism, politeness and grace. Very grateful for his rapid response to our problem. Would highly recommend using his company.

The only reason I hired these guys was that Rick said he would also put a new system at my mothers place across the state for the same price. On 3 different occasions I spoke to him and his office manager and he said he was going to check her situation. 2 weeks later, the office manager said they are not doing my mothers system. I come home in the warm afternoons and there is a 5 degree difference of set and actual temps. Twice Rick said he was having techs come by to check it out after I get home from work. Twice they were a no show.

Very timely and courtesy . . .

They showed up on time, worked efficiently and got the job done fast. Thanks guys!

They came out install hot water heater great price . Cycle was very polite and professional. Hiring them to install new air conditioner that is also needed. Thanku

Back office took i little to long to provide invoice. very polite service.