"We?re sorry to hear that your experience with us didn?t meet expectations. Our goal is always to provide top-quality work and ensure every customer is happy with the results. We?ve tried reaching out to better understand your concerns and see how we can make things right. If you?d like to discuss this further, please feel free to return Eric?s call or reach our office at (407) 794-6861. We?d love the opportunity to improve your experience."

"Thank you for your feedback! We're glad you?re satisfied with our work and pricing. If you need anything else, feel free to reach out."

"Thank you for choosing us for your project! We're glad Trevor, Chad, Thomas, and Chris provided you with great service. If you need anything else, feel free to reach out. Thanks for taking the time to leave us this review!"

"Thank you for your kind words! We're thrilled to hear that we exceeded your expectations. If you ever need anything else, we're here to help."

"Hey thanks, Jacob! We really appreciate your 5-star review and were very pleased to hear that Chad and Cornelius were able to provide you an exceptional experience with your home's repairs. Please let us know if you have any further questions or concerns we can help you with. Thanks again!"

"Thank you for your feedback! We're glad to hear our team hit the mark for you. If you need anything else, just let us know."

". Mike, thank you so much for taking the time to share your experience with us! We're delighted to hear that our team provided outstanding communication and professionalism throughout your project. It was our pleasure to ensure a stress-free experience for you. We truly appreciate your recommendation and look forward to any future opportunities to assist you. Thank you for choosing us! - Rachel Vitale"

"Thank you for your kind words! We're thrilled Chad and Craig provided professional service and eased your anxiety. Don't hesitate to reach out if you have more questions in the future. We appreciate your feedback!"

"Thank you for your wonderful feedback! We're delighted that you found our service excellent. If you ever need assistance again, don't hesitate to reach out. We appreciate your support!"

"Thank you for the feedback! We're delighted to hear that Chad and Craig provided diligent and professional service in repairing your cracked driveway. We look forward to serving you again in the future!"

"Thank you for your glowing review! We're thrilled to hear that you had a positive experience with us. It was a pleasure working with you, and we appreciate your recommendation."

"Mr. [Consumer Name Removed], Our Production Manager, Brad Nunn, spoke with you on Friday, Feb. 16. LRE has taken your concerns seriously and we appreciate this feedback and you bringing this to our attention. Our Crew Leader relocated the pop-up drain to a further location, per your request. Regarding some of your other concerns, LRE pointed out that your concerns about the system not performing fast enough was actually the result of debris getting into your channel drain. The great news is since you went with LRE for your channel drain project, you will reap the benefits of our 4" drain, which allows you to take the lid/cap off and maintain this yourself or hire someone to do it for you. LRE also has some other products that can help drive water flow even faster than the channel drain currently has the capacity to do. We also offer an annual service maintenance plan that would have the channel drain debris removal included in that service. If you're interested, please give us a call at 1-800-580-0229. Thank you."

"Thank you for taking the time to share your feedback about your recent experience with us. We sincerely appreciate your honesty and wish to address the concerns you've raised. We would like to extend our sincere apologies for the oversight in the final billing stages of your project. It's clear that there was a miscommunication between our Sales and Accounting teams, leading to the omission of the Holiday discount from your initial invoice. We take full responsibility for this internal disconnect and are actively implementing measures to prevent such errors in the future. Regarding the interaction with Ms. Zuleyma Roman, we deeply regret any discomfort or frustration caused. This does not align with the level of professionalism and customer service we strive to provide. We have addressed this matter internally and will be providing additional training to ensure our team members handle similar situations with sensitivity and courtesy. The automated "payment in full" notice was not intended to dismiss your concerns but is a standard system-generated message triggered once a sale is marked as paid. We acknowledge the need for clearer communication and will be reviewing our automated processes to avoid any future misunderstandings. Your feedback is invaluable to us, and it serves as a catalyst for positive change within our company. We hope you can find it in yourself to forgive this lapse, and we would be grateful for the opportunity to regain your trust."

"Thank you for bringing the recent issues to our attention, Don. We apologize for the not-so-great experience. Our management team will contact you within the next 3 business days to discuss and address the situation. We appreciate your patience and are committed to finding a resolution. - Rachel Vitale"

"Thank you so much for taking the time to leave us a review, Carl! It was a pleasure working with you, and we're thrilled to hear you're pleased with the finished results! Thank you for choosing LRE."

"Thank you for choosing LRE for your foundation repair. We appreciate your feedback and are glad our team could address your concerns promptly. We'll pass your special thanks to Trace, his crew, Gina, Eddie, and Rosalio. Thanks for being a great customer!"

"Thank you! We're happy to hear that you had a positive experience with our team. Your satisfaction is our priority. We appreciate your recommendation and look forward to assisting you again in the future, should you need us."

"Thank you! We're thrilled you're impressed with our team's work on your pool deck. Your recommendation means a lot. We're always here if you or anyone you know needs our services again."