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That Service Company

About us

That Service Company is a service based company that is staffed with qualified technicians. Our company has been in business for many years. That Service Company does not charge a service fee as long as a repair is made. All services are quoted up front for the customer to approve before the repair is performed. We service both residential and commercial customers

Business highlights

Emergency services offered
21 years of experience

Services we offer

We offer many services to make you home or place of business as comfortable as possible. We offer sales and repair of all brands of air conditioning, repair all brands of appliances, repair water heaters and perform dryer vent cleanings along with many maintenance services., service all types of refrigeration needs

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.65 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
20%
2
0%
1
0%
Showing 1-5 of 5 reviews
Kenneth G.
Aug 2014
5.0
Yes, I recommend this pro
$55
unknown

Dave A.
May 2014
3.0
$85
He blew out the entire mother board on our stove.  My husband took over the repairs and fixed it himself.
I would not use them again.
Response from That Service Company
"Customer placed service call for non-functional built-in oven. Had to uninstall unit to allow for diagnostic. Rescheduled so additional technician could be made available due to weight of unit. Diagnostic found the problem to be the Main board and a transformer. After diagnostic procedures the characteristics of the failure did change however this is common and did not change the diagnosis of the problem or the quoted repair. The customer was quoted on the repair and not charged for the additional labor for uninstallation and reinstallation. It is our opinion that the customer is placing blame on That Service Company for thier non-functional oven due to the change in characteristic of the failure. It is also our opinion that they used our diagnostic to acquire parts themselves and complete the repair. The comment "He blew out the motherboard.." is ridiculous since that was the problem to begin with. NOTE! The technicians assigned to this call have a combined experience of over 35 years in the industry and are the owners of the company."

Jim R.
Feb 2014
5.0
Yes, I recommend this pro

My experience with them was very good. It was probably a month ago. They fixed a washing machine for me. It cost a couple hundred bucks. They were right there and they went back and got some parts from this place to fix it. I thought that was quick like. He cleaned up after himself and was polite and professional.


John G.
Sep 2013
5.0
Yes, I recommend this pro
$400
On the second trip the owner arrived with the worker. The owner made sure I was satisfied and if I had any other concerns in the future to call him. I am very pleased.

James S.
Nov 2011
5.0
Yes, I recommend this pro
$115
Called several repair companies, That Service Company responded first, set an appointment and gave me an idea of the cost.  Their appointment was for 'between 10 AM and 1 PM' and the service representative was here at 11:00 AM.  Did the trouble shooting, repaired the machine and was done in 20 minutes, with a clear explanation of alternatives and costs.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

That Service Company is currently rated 4.6 overall out of 5.

That Service Company accepts the following forms of payment: CreditCard

No, That Service Company does not offer free project estimates.

No, That Service Company does not offer eco-friendly accreditations.

No, That Service Company does not offer a senior discount.

Yes, That Service Company offers emergency services.

No, That Service Company does not offer warranties.