Bright House Networks

TV Service - Cable, Internet Service

Reviews

4.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
60%
4
20%
3
20%
2
0%
1
0%


Rating CategoryRating out of 5
quality
4.4
value
4.0
professionalism
4.2
responsiveness
4.6
punctuality
4.6
Showing 1-5 of 5 reviews

Michael S.
02/2015
5.0
cable tv service
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Lawrence J.
01/2014
4.0
cable tv service
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$130

Ann B.
04/2012
5.0
cable tv service, internet service
  + 0 more
The service has been good. They are always good about coming out if I have a problem with the service.
Description of Work: They provide our monthly cable, phone and internet.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$170

Diane H.
04/2012
5.0
cable tv service, internet service
  + 0 more
We have been using them for about 35 years. They are good. They show up when they say they will and they don't charge for service calls. A lot of the time they can even walk me through issues over the phone without sending anyone out. They aren't perfect but I am satisfied and I will continue my services with them.
Description of Work: Bright House is our cable television and internet service provider.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$130

Jackie J.
07/2009
3.0
cable tv service
  + -1 more
They didn?t tell me about the installation fee. I had a bad experience with them. The first guy who came for the installation asked for a high installation fee. I called the company and they sent a second guy who charged less than the first guy. He carefully explained what the charges were for and made me sign an invoice. However the statement that I got from Bright House had way more than what was in the invoice. I called them about that and they said that they would remove that charge and send me a new statement. They were very unstable with their pricing. They didn?t finalize my service for long and I had problems with them. They didn't give enough information ahead for me to decide and they didn't completely the job in a timely manner. They were here within the promised window. They were responsive to my questions.
Description of Work: I signed up for cable service with Bright House.

Rating CategoryRating out of 5
quality
3.0
professionalism
2.0
responsiveness
4.0
punctuality
4.0

Yes, I recommend this pro
$65

    Contact information

    1945 W Brandon Blvd, Brandon, FL 33511

    tampabay.brighthouse.com/default.aspx

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    TV Service - Cable,
    Internet Service

    FAQ

    Bright House Networks is currently rated 4.4 overall out of 5.
    No, Bright House Networks does not offer free project estimates.
    No, Bright House Networks does not offer eco-friendly accreditations.
    No, Bright House Networks does not offer a senior discount.
    No, Bright House Networks does not offer emergency services.
    No, Bright House Networks does not offer warranties.

    Contact information

    1945 W Brandon Blvd, Brandon, FL 33511

    tampabay.brighthouse.com/default.aspx