Bayscapes Sprinkler Repair

on time and exceed expectations

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When I first called, I got an answering machine. My call was returned a couple hours later, and we scheduled a time for October 22nd between 1:00 p.m. and 3:00 p.m.

On the appointment date, I got a call saying he could be earlier than the scheduled time, which was fine by me.

He flushed the valves and corrected an electrical problem. The sprinklers worked, and he mentioned possible other problems.

He was here for 25 - 30 minutes, and the charge was $125. That's $250/hour!

The next day the sprinklers had the same problem. When I called him, I asked what his minimum charge was. He said it was $85. However, that didn't include the actual time he spent working on the problem, nor did it include the cost of materials. He said he couldn't do work for free.

He had no materials cost for my work. So, not including his minimum charge, he charged $40 for 30 minutes work. That's a rate of $80/hour.

I figured that the work he'd suggested would take a minimum of an hour to complete. The bill for him to do the work would then be $85 minimum charge, and $80 in addition to do the work. A total of $165 in addition to the $125 I'd already paid him.

I told him to forget it, and I'd contact somebody else.

Steve was punctual and started right to work.  It only took him about 2 hours to perform all of the work.  I am completely satisfied with the work and would not hesitate to call him for any future work as needed.

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Outstanding. Steve returned call immediately and came out that afternoon. He fixed everything, including issues I was not aware of. He was able to locate buried box where zone problems were (I never would have located it). Fast, skilled and courteous. Used to fixing my own irrigation problems, but no more - Bayscapes from now on.

Called them they came out within the hour. Fixed the broken line, capped off 2 heads, replaced another head and adjusted some other sprinklers. Well worth the money. Highly recommend.

I had a small, pinhead-sized leak in the PVC pipe leading up to my back-flow preventer. I first called another contractor who said they could have someone come out in about a week. I then called Bayscapes, and I'm glad I did. Steve answered the phone and said he could be out the next business day. Steve arrived on time and did the repair work for the amount he said he would. I will use Bayscapes in the future for any sprinkler maintenance I may need.

On Tuesday, 7/9, I noticed one of my sprinkler heads was sitting in a pool of water.  I called a sprinkler repair company that had been recommended by my lawn treatment guy but they couldn't come out until Friday 7/12.  They told me to turn the manual valve off for the zone.  I tried but the sprinkler would not turn off.  On Wednesday morning 7/10, I called Steve just before 9:00 am looking for someone who could come out right away.  He said he could be out in a couple of hours and would call me when he was on the way, which he did 40 minutes out.  He was here by 10 am.  I showed him the sprinkler head in the pool of water and the manual valve for the z one. He immediately began to replace the manual valve.  I was expecting the leak to be at the sprinkler head, but he knew right away it was the zone's manual valve.  He was very calm and quiet and worked quickly without any fuss. He knew exactly what he was doing. He also checked other rotary sprinklers I thought may be leaking.  And he shortened the spray length of a stationary sprinkler head so it wouldn't hit my A/C.  He was the third sprinkler repair company I have used since I moved here almost 3 years ago, and I will continue to use him in the future.  All in all, a very calm and comforting experience.

They did a good job.  They were responsive and fixed the problem the first time.

My backyard was dying so When we turned the sprinklers on there were none working. Bayscapes came out right away and repaired it really fast. He was only here about 30 minutes and also checked my sprinkler heads. My backyard came back and is beautiful. I love bayscapes. I have used them for several years. Their prices are reasonable also.

We just moved into our home 1 month ago. Noticed that some sprinker heads were sticking in the up position. They answered when I called, and arrived at the time specified. They evaluated the entire system. Three large and one small sprinkler heads were replaced, and several were adjusted. I was very pleased with the work performed and will use them again.

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