Elite Heating & Air

Exceptional sales service and install service! Highly recommend!

Satisfied customer

The technician were very knowledgeable about the product and synchronized each other with their -assembling , tilt the equipment was working as desired

Friendly & knowledgeable of unit

I hired them once. They installed a new water heater. That was a good experience. I have another project I wanted to hire them to do it. I had 7 (seven) lights were installed in my kitchen. The company that did that used Utilitech lights. (Care Electric was the one who installed these cheap crap lights. Out of those 7 lights only three still work. I wanted to hire this company to fix that. They quoted me Five Thousand dollars to install the Newblights. I did not use them as it was overpriced in my opinion. I am still seeking a company that will quote a reasonable amount to either put seven new lights in my kitchen or Replace the four that went dark. I do not like the Utilitech lights which are discontinued anyway. Care Electric did the original Shoddy work that cost a lot and did not last. This company wanted to follow their example by charging me FIVE THOUSAND DOLLARS to install five lights? I am not rich and live in a modest home. I must look stupid and appear to be a perfect candidate to be ripped off is all I can think. Jane G.

On time, polite and got the job done.

I am so grateful for this wonderful company and the technician, Chris May. He came early, quickly identified 3! problems and fixed them. In addition, he was very personable and explained everything. I will use them whenever I have an issue of this type. Highly recommend.

My tech Donald did a great job overall. However, the front office has a huge disconnect with the billing department. They advertised as a Synchrony finance vendor but even after I specifically asked them if they did accept my Sync Card which was confirmed, Donald didn't know how to process it. He called into the office who promised to call me back to get my account info. They never did, so the next week I called them but was told they had to open a Synchrony account before the job which was illogical knowing I already had one open. So again I was promised a call from billing, so I called AGAIN to be told someone specific would be in touch soon though I said Sync would help them process my payment in a 3 way call but they refused that suggestion. Yet as of another call to them to pay, nobody from billing will apparently call me back. So I'm baffled but waiting on them now to accept my payment from Synchrony because of a 0% payment option available for me which I'm assuming Elite doesn't want to allow. For this issue I'm very hesitant about doing business with them again.

Quality work provided by a professional and courteous team

Highly recommend the company and Freddie the plumber. I had a big problem and he did a very good job.