Seascape Windows and Doors, Inc

I used Seacape to installed 47 impact items which included all single hung and projection windows, 3 sliding doors and 3 traditional doors on a 2 story house. Impact glass is manufactured by ES Windows which seems sturdy and well made. My sales rep Dean, was helpful and the price was fair. The sliding doors are great, they are sturdy and yet can operate with just one finger. The windows are fine. The hinged doors unbeknown to me are very different from non-impact doors, they require a lot of effort to open and close, it feels like operating a vault door each time you have to open or close. Installation time was quoted as 5-6 days but took 2 ½ weeks to complete. The installers broke several windows in the removal of the old, in which I still have tiny shattered glass throughout my patio. After their patch up day was completed I had to take the day off the following day to show them 5-6 holes they missed which they eventually corrected. Additional tiles had to be installed to cover up exposed concrete from the door installation which required positioning the door 1-2 inches forward, however the tiles were laid but never aligned the grout to existing grout lines. The final Wednesday they scheduled to come back only to clean the windows. When we didn’t see them we called and the lead installer Carlos told my son they were done. I called him to complain that all the windows had white dust and their installer’s finger prints. He told me if they clean all the windows they installed they would lose a day’s work. I had to contact the company several times to advise that my windows do not look new but instead look like old window due to the filth. After advising I would hire a window cleaning company and subtract the cost from the final payment, only then did seascape send the installers back to clean the windows. If given the option I would of given 2 ½ stars. The positive for the window quality and the negative for the installation process.

They are fantastic! On time and very professional. Installers were very careful, pleasant, and very diligent in their jobs. Dominic was very accommodating with my schedule and explained every step of the process thoroughly. Overall, they are the A team. I'm extremely happy with the results and how the job was executed. I would hire them again without hesitation.

I requested a quote from a link on their website. Christina called me and scheduled a salesman to come out and measure for the quote. I got a call from the salesman saying he was on his way. He arrived on-time and he was very knowledgeable about the products as well as the permitting process in my city. He showed me what windows I should replace and I was comfortable with his suggestions. The windows came in about 5 weeks after I ordered and paid my deposit. The office called me when the product arrived. They updated me on the permit and they were prepared to schedule the installers. They suggested a day in the same week but I was unavailable. They waited until the next week and the installers showed up on time with all the materials. They covered the items in the rooms that they were working, which I greatly appreciated after I saw the amount of dust that flys everywhere!! The windows took one day, the doors took another. I am completely satisfied with the work that was done and the whole process actually. They seemed very organized and they kept me informed the whole way.