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Geek Squad - Best Buy

Computer Sales, Phone Sales, Appliance Sale,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
4.04 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
75%
4
0%
3
0%
2
0%
1
25%

Filter reviews by service

Showing 1-4 of 4 reviews
Karen G.
Aug 2016
5.0
Appliance Sale
Yes, I recommend this pro
unknown

Ken S.
Feb 2015
1.0
Computer Sales
$232
We up graded our smart Phone through Best Buy.  They took care of the entire transaction with Verizon. They sold us a warranty plan For $10.59/month. They neglected to tell me that I had similar coverage through Verizon that had to be cancelled.  I had no idea that I had coverage which was carried over from a previous Verizon phone.  I only discovered the redundant coverage when trying to reduce my Verizon bill.   The  Verizon plan is about half the cost of the Best Buy plan.  Although I realize it is 'buyer beware,' I felt since I had redundant coverage, and I wasn't warned , Best Buy, knowing from their computerized records that I was a regular customer of big ticket items, would at least offer something to help me.  Their attitude is 'not our problem' and my view now is 'not your customer.'  They are probably legally safe, but loyalty goes both ways and they have none.
It took several times over a period of weeks to contact them, as I gave up after being on hold fore more that 10 minutes on a number of occasions.

Ankush B.
Apr 2014
5.0
Computer Sales
Yes, I recommend this pro
$350
Pair of Geek Squad professionals were knowledgeable and quick. Measured area, installed Mount, and installed TV on first try. Then drilled hole in cabinet to run cables from coaxial outlet down to inside cabinet. Cleaned up mess. No problems afterwards.

Ken S.
Mar 2013
5.0
Phone Sales
Yes, I recommend this pro
$99
If you're going to get a phone get it at Best Buy because the kids really know what they're talking about. They really understood the product and could help you with it. I didn't like that you have to wait a long time in line to get to speak to somebody. We also got our last phones from them too.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 4.0 overall out of 5.

Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard

No, Geek Squad - Best Buy does not offer free project estimates.

Yes, Geek Squad - Best Buy offers eco-friendly accreditations.

No, Geek Squad - Best Buy does not offer a senior discount.

No, Geek Squad - Best Buy does not offer emergency services.

No, Geek Squad - Best Buy does not offer warranties.

Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.