Elite Eagle Services Inc.

Arrived on time. Answered all our questions and informed us on general maintenance. Very well trained personnel.

He checked the unit as it was not cooling all the time and said it needs to have a new unit in and out and now my father will be calling him to put in a new unit.

will I have been using Elite eagle for over 4 years on all my houses and my clients houes, Eddie recently came buy one of my properties due to the AC not blowing cold, he stated the AC was low on freon, he waived the usually service fee. The thing I like about Eddie is his honesty, As a General Contractor I need to know exactly the best way to service my clients, all to often people assume that when an AC guy says the entire system needs replacing that they are trying to rip them off, when I first starting using Eddie for my AC service one of my jobs needed an air handler clean out due to a mold infestation, he stated that the system was so old that once you take it apart other components may break, and by the time you try and piece it back together you will have spent the same amount for a new, more efficient unit, he told me he would perform the service I requested but that he could only warranty the part I bought he strongly recommended that I should take his advice, I had only started to use him and I thought I would try and save money, that maybe he was just trying to sell me something I didnt need, my client for sure didnt want to pay for a new unit as it was one of his rental properties. I called out another AC guy and he said he wouldnt even touch it without me signing a waiver, and offered no warranty, then I called another who tried to charge me double the amount for the service I needed and said nothing about the unit being to old, when I asked his opinion he stated he didint know, when I asked him about a service warranty he stated he only warranties new units, his price on a new unit was 1000 dollars higher than what Eddie had quoted. I showed my client all the different proposals and explained to him that it will cost less in the grand scheme of things and that his tenant will not be without AC on and off again until the unit gets replaced, he agreed, I called Eddie back, admitted I was wrong and hired him. He was very nice and didint go out of his way to make me feel like an idiot. Sometimes the contractor who has been doing it for years just knows more about it, since then Eddie has been my trusted AC contractor and he has always taken good care of me and my clients.

Ed was professional, prompt and competent. He arrived on schedule and provided a quality installation of a pool heat unit.

PLEASE! PLEASE! PLEASE! save yourself the time, money and agravation and NEVER NEVER NEVER USE THIS COMPANY. I do not like to write a negative review on anyone but this one is well deserved. I feel like I have been ripped off and treated abusively. After the fact I read a similar review about Eddie online. I wish I would have read it before I hired Elite Eagle. I feel really bad for my tenants. They are hard working people who pay good rent and do not deserve to suffer needlessly like this with no a.c. in this weather because of someone else's incompetance Now I have to have another company come over tomorrow and God only knows what damage has been done. I seriously doubt that I ever even needed the parts he said I needed. I don't know how this person can sleep at night.

I first started using Ed of Elite Eagle Services in early 2008. when the AC in the townhouse I was renting stopped working. I was new to the area so I hadn't used a local AC service, but I found a couple of good reviews for Ed on another site and decided to try him. He came out right away and fixed the problem in 10 minutes. I now own two townhouses in the same community, and I've used Ed to maintain and service my AC systems ever since. Ed does annual maintenance on my AC systems, and he's been out to fix problems on several occasions. He's always very responsive, professional, and reasonably priced. My townhouses are about 11 years old and both still have their original AC systems. Most of my neighbors have had to replace their systems by now. I attribute the longevity of my systems to the fact that Ed maintains them well and he hasn't tried to sell me new systems whenever something goes wrong. For this most recent service, Ed had replace a capacitor in my AC compressor. Because he replaced the same part two years earlier, he only charged half price for the part. As usual, he came out right away, and he fixed the problem in about 10-15 minutes. I highly recommend Ed of Elite Eagle Services for all your AC maintenance and service needs. When the time comes for me to replace my AC systems, Ed will be the first one I call.

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