| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 0% | ||
| 0% | ||
| 14% | ||
| 14% |
Filter reviews by service
it went terrible.
I can never use any of the Banfields ever again.
I used to move around quite a bit so I used Banfield to ensure that my dogs records would be transferred each time I moved and they needed to see a vet.
First of all, ALL of the Banfield's I have used in the United States have never been terrific. But because my dogs haven't had major issues I continued to see them.
Well, a few major ones. Like the time my 12 year old mutt had been poisoned by chicken treats from China and her kidney's started to shut down. The vet in PA never found an issue. But a few days later (after having moved to TN) and a different Banfield vet, the issue was discovered (by me) and after giving her a drip for a day and no more of the treats, she recovered quickly. However, after reviewing the blood tests and urine tests from the PA office, it was discovered that the vet had MISSED all the signals of kidney failure.
The vet here on Congress was rude, impatient, and seemed bored to have to talk to 'another dogs' owner." Not to mention that my mutt was once again found to have something wrong with her that this vet missed also.
My other dog has a leg issue that this vet told me to ignore. Then 2 OTHER vets told me it was a problem and needed immediate attention.
Overall, all the Banfield's I've been to are staffed with fairly new vets and most have very little interest in getting to know you or your pet.
I'd advise not going to this particular location as it is one of the worst Banfield's in the country.
We have been coming to the same vet here for eighteen years. They are wonderful. The doctors are excellent, knowledgeable and helpful. They are really caring, they know what they are doing. They have in-house labs for the most part. You can drop your animal off in the morning before you go to work and pick them up on the way home if you need to. The staff is just excellent and they also have a pharmacy there too, and they have a wellness plan which we put all of our animals on, and we have had four. In the times that we have been with them, they keep a running total of the amount of private charge versus what they charge. We have saved over $18,000. I would highly recommend them and the wellness plans. Sometimes there is a little wait because there are so many pets that come in to see them but I would absolutely continue coming here.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.