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TST Total Restoration LLC

Carpets or Rugs - Clean at Home, Maid Service, Post Construction - Clean-up,

About us

Call us directly to schedule your appointment today. Locally owned and operated, TST Total Restoration LLC has been exceeding customer expectations since 1986. Our team specializes in water damage and restoration, carpet and upholstery cleaning, and tile & grout cleaning. We have high powered truck mounted units that are equipped to clean condos up to 8th floor units. We have over two decades of experience in cleaning and maintaining commercial and residential flooring, upholstery, tile, and water damage. We also specialize in hurricane damage. Since 1986, our number one goal has been customer satisfaction, and over the years we have continually raised the bar in exceeding customer expectations. In fact, we even guarantee our services; if at any time you are not completely satisfied, we will do whatever it takes to rectify the problem.

Business highlights

Emergency services offered
37 years of experience

Services we offer

& Home Restoration, Carpet & Tile Cleaning, Hurricane Damage, Water Damage

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.6112 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
79%
4
8%
3
8%
2
4%
1
1%
Showing 1-25 of 112 reviews
Paul W.
Apr 2020
5.0
Yes, I recommend this pro
$190
Outstanding
Response from TST Total Restoration LLC

"Thank you [Member Name Removed], You were very helpful and a wonderful guy Brad"


Gerry G.
Aug 2019
5.0
Yes, I recommend this pro
$200
Very well. The husband-wife team were very professional.

Brian M.
Jul 2019
5.0
Yes, I recommend this pro
It was awesome and great service. great job and price was reasonable. They were propmt, punctual and polite.
Response from TST Total Restoration LLC

"Thank's [Member Name Removed], It was nice meeting you!!"


Tiffany N.
Jul 2019
5.0
Yes, I recommend this pro
It was really great. Pricing was very fair, personality was great and on time
Response from TST Total Restoration LLC

"Thanks [Member Name Removed]call me when you need me again have a great summer"


Geralyn P.
Jul 2019
5.0
Yes, I recommend this pro
Total excellent, they scheduling was easy, they are punctual and the pricing was reasonable.
Response from TST Total Restoration LLC

"[Member Name Removed], See yo in six months. Brad"


Nancy W.
Dec 2018
1.0
Person was 2 hrs late past window of time we he got there in 10 min price went up 100% I told him no I wasn't gonna do that he started making and laughing at us and flipped us off when he left I think he was crazy I was scar
Response from TST Total Restoration LLC

"T.S.T. has never ever been two hrs late for a appt unless a emergency came up. And a phone call would have been made by our office. As far as the remaining review no comment Thank You. Brad Tanner owner"


Marzena M.
Nov 2018
5.0
Yes, I recommend this pro
They were good, professional, reasonably priced and did a great job.

Karen T.
Nov 2018
5.0
Yes, I recommend this pro
We had major grease stains that were left by some remodeling workers. We called TST and worked with Brad on our cleaning problem. He was reliable and extremely knowledgeable. He worked on our rug and cleaned it several times with various items. We are extremely pleased with the outcome as our rug can again be displayed without the grease and grime prior to the professional cleaning by TST, Brad. I absolutely recommend the services of this company for outastanding and clean results.
Response from TST Total Restoration LLC

"Thank You Guy's. Have a great Holiday.."


Geralyn P.
Nov 2018
5.0
Yes, I recommend this pro
We had roof and carpet damage from lots of water. They did an excellent job and followed up to make sure we were satisfied. Brad, the owner, was very attentive to my needs and very timely. They were professional and did excellent work. I would highly recommend them and I would definitely use them again.

Jan S.
Nov 2018
5.0
Yes, I recommend this pro
Simply excellent. I used Stanely Steemer in the past and I was not happy. When I used TST Cleaning the difference was outstanding. I would recommend them to my neighbors.

Theodora M.
Jul 2017
4.0
He was bad mouthing Angie's List the whole time he was there.
Response from TST Total Restoration LLC

"Mr. [Member Name Removed], You were asking me how Angies list worked and I told you. You did not like the fact at that time customer was paying also my company. Well, now they don't charge the customer it is free. Wish you the best at least you were happy with our work and price. Brad Tanner owner"


Arthur C.
Jun 2017
3.0
$150
No complaints about service and effort to get carpet clean. However, the worker (owner?) complained about the price given on Angie's List, how the price was too low and that he was not "making any money" on this deal. Certainly made me feel uncomfortable. Would be surprised if company was still active on Angie's List
Response from TST Total Restoration LLC

"Mr.[Member Name Removed], I worked very hard at your home for the price you paid. Which you gave our company a B. Quality a B. All B's . I honestly think nothing would have made you happy looking back on that day. Very sorry Brad Tanner"


Edward M.
Apr 2017
5.0
Yes, I recommend this pro
$130
Very well....

Joseph F.
Apr 2017
5.0
Yes, I recommend this pro
on time and responsive

Sarah H.
Jul 2016
5.0
Yes, I recommend this pro
Brad came out and vacuumed, cleaned, and deodorized the carpet. He was professional, arrived on time and with short notice, and did a great job. The carpets are clean and the cat is gone! I would definitely recommend.

Anita S.
May 2015
5.0
Yes, I recommend this pro
$150
Excellent work--experienced, courteous, on time.
Response from TST Total Restoration LLC

"Thank You!!!!!"


Kristina N.
Apr 2015
5.0
Yes, I recommend this pro
$149
The service was performed immediately. Owner was punctual. Price was very reasonable. Tile and the grout look very nice.
Response from TST Total Restoration LLC

"[member name removed], Thank you, pleasure meeting you. Great luck with your 4 children.:) Brad owner T.S.T"


Brian C.
Mar 2015
5.0
Yes, I recommend this pro
$250
.

Denise B.
Mar 2015
3.0
$149
The owner was a little unprofessional.  He came in and seemed very sluggish, and said he was getting over the flu.  This concerned me because my family and I were home and did not want to get sick.  We ended up having to pay extra for some square footage for $100, which was fine.  He sprayed dirty water on my refrigerator and my tub and got dirty water all over one of my rugs that I had to end up cleaning myself.  His helper was very courteous and polite, but the owner himself just seemed like he had a negative attitude, and wasn't being very nice about Angie's List.  
Response from TST Total Restoration LLC

"Yes looking back on my calender,my day out from 7 days down was the day we did Denise's home. Sluggish maybe,can't remember. Unprofessional never, thought we got along great. We were on our hands and knees doing dirty corners of her tile. Which was not mentioned but tile was day and night. If some dirt splashed up I did it probably from a little fatigue. It happens that my crew was booked and then rather cancel I chose to go out and do the job. It was no fun for me and she could have asked us to leave.As far as Angie goes I don't remember the conversation ,if a customer ask me a question how does it work,I tell them . How they take it is up to the them. Very seldom with all the jobs we do ,do we get a call back. 48 hours were their. No call.Just a very unfair review. Brad Tanner owner"


Lucian L.
Feb 2015
5.0
$109
Did a great job.

Warrington S.
Feb 2015
3.0
$35
I had hired Brad to clean my carpets and he did a good job on those.  While he was at the house I asked him about cleaning the tiles in my shower and I asked him to give me a price.  He quoted me roughly 35-40.  He mentioned that the tiles were pretty dirty but got to work.  He said he used a special chemical on the tile to remove the calcium build up.  I went back in the bathroom after he left and noticed they looked unchanged.  I called him about it and he apologized and told me he'd refund my money.  I never got my refund from him and never heard back.  I only live in florida half the year, so I wasn't able to chase after him for it.
Response from TST Total Restoration LLC

"One year ago? I don't remember anything about this job. Small tile shower tiles are impossible to clean unless you use a toothbrush. I usually try them for free and leave tile prespray for cusomer to use. $35.00 Please!!!!! Brad Tanner owner"


Katherine T.
Feb 2015
5.0
Yes, I recommend this pro
$610
Went great!! The owner and his assistant showed up on time and were professional and pricing was very fair. Owner insisted on going over some areas more than once because he wasn't happy with results and knew we were putting our house on the market.

Donna P.
Feb 2015
5.0
Yes, I recommend this pro
They were awesome and very professional.

Fritz L.
Feb 2015
5.0
Yes, I recommend this pro
$110
unknown

Diane R.
Feb 2015
5.0
Yes, I recommend this pro
$300
Brad did a very good job and did some areas twice. He worked very hard to make sure we were satisfied. He took the time to explain how to best keep the floor clean and he even gave us some grout cleaner to use for spots that might occur in the future. we were very happy with him and his workmanship and would highly recommend him to anyone looking for these types of services.




Response from TST Total Restoration LLC

"Thank You! You guys were great. Brad Tanner owner"

Showing 1-25 of 112

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

TST Total Restoration LLC is currently rated 4.6 overall out of 5.
Yes, TST Total Restoration LLC offers free project estimates.
No, TST Total Restoration LLC does not offer eco-friendly accreditations.
No, TST Total Restoration LLC does not offer a senior discount.
Yes, TST Total Restoration LLC offers emergency services.
No, TST Total Restoration LLC does not offer warranties.

Contact Information

25261 Fairway Dunes Ct, Bonita Springs, FL 34135

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