Maids on a Broom, LLC

Terrible. I scheduled an appointment to clean my home on 1/29/18 for 2/28/18. The appointment was for 3:30pm. I called and emailed the company around 2:30 to be sure the cleaners were coming. I did not get a response until the office manager, Michael, called me at 3:45 to inform me that he did not have the staff to clean my home. This is a rental property. I had a renter leave on 2/28 and I have a new renter coming in on 3/1. I told him that I must have my home cleaned and suggested they clean the next morning. Michael told me that he did not have the staff and that he would not even try to rearrange the schedule to have my house cleaned. I told Michael that I hired his company which charges more than local cleaners because I wanted a company with many cleaners so that I could rely on having my house cleaned. Micheal told me there was nothing he could do. I asked to speak to the owner. Micheal said no and hung up on me. Then he sent me an email cancelling my cleaning appointment for 2/28/18 and 3/31/18. In addition, I used this company in early February 2018 as a trial. One woman arrived on time but the other person arrived late. They cleaned ok but it was extremely expensive! I would never use this company again as it is not dependable and it is very expensive.