Builder's Glass of Bonita Inc & The Glass Shoppe
About us
Builders Glass of Bonita, a 30 year old company, is dedicated to bringing you the highest quality glass products. Our showroom, The Glass Shoppe, has over 2000 square feet of displays including shower doors, shower enclosures, windows, table tops, sliding glass doors, and of course mirrors. We are conveniently located right on 41 in Bonita Springs, between Naples and Fort Myers, just south of Estero. We are a family owned business and we have been in operation since 1982. We take great pride in providing quality products, master service installation and customer satisfaction. Please visit our Glass Design Center, The Glass Shoppe, right on us 41 to see how our glass experts can help you, or contact us directly to receive a free quote.
Business highlights
43 years of experience
Services we offer
Frameless shower doors and mirrors including custom framing for mirrors. Glass table tops and custom cut glass. Glass wine cellars. Replacement windows, back painted glass backsplash, custom glass counter tops, distributor of antique mirror and antique mirror tiles, hidden television mirrors, sliding glass doors & shower doors
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
5.029 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 97% | ||
| 3% | ||
| 0% | ||
| 0% | ||
| 0% |
Showing 1-25 of 29 reviews
ANN W.
Feb 2017
Contract was signed and work done in less than 30 days! I contacted Karl in November while I was in Florida for a few weeks, signed a contract online, made a down payment by telephone, was contacted less than 2 weeks later to have framing installed and it was complete in 1 day. Then less than 2 weeks after that a call and the doors were in and could be installed that day. I approved the work and paid final bill on returning to Fl. after New Years.
Linda J.
Dec 2015
unknown
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Thank you for the review!"
Cheryl F.
Jul 2015
unknown
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Wow, This review made my day! I will pass it along to everyone. Thank you Cheryl! Leslie"
Gary H.
Jun 2015
unknown
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Thank you for taking the time to review! We do appreciate them."
Lynne J.
Apr 2015
BK arrived promptly, was very professional, and cleaned up afterwards; would not hesitate to hire him again. We could not be happier with the outcome and would highly recommend their company.
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Hi [member name removed], Thank you for your review! I will pass this along to BK. Speaking of 'BK', I see his nickname is sticking! We started calling him 'BK' to reduce confusion having two Karl's(father and son)."
Thomas T.
Mar 2015
unknown
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Thank you for your review! Happy to hear we were able to repair your doors."
Donna M.
Feb 2015
The gentlemen were prompt, courteous and did an excellent job.
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Thank you for your review!"
Robert B.
Feb 2015
unknown
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Thank you for taking the time to review us in Angie's List. The reviews are very appreciated!"
Mary H.
Dec 2014
Went well. They delivered on time and did a great job.
Sandra M.
Oct 2014
.
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Thank you for taking the time to review us! Happy we could help."
Mike T.
Aug 2014
unknown
CHRIS E.
Aug 2014
These people are great. The original window disintegrated on the day before I was headed north for the summer.
I called several providers, including the one on my builidng's preferred provider list.
Received a range of responses, which included services providers claimed were required by my town's regulations. After talking to my town's department of buildings and understanding the true requirments, I kept looking and fiinally found Builder's Glass.
The entire team is straightforward and professional. Their quote was signifcantly less that anyone else, and their end product as good or better than some replacements I've seen in my builiding.
I knew I had found the right provider when they quoted back to me the same permitting and inspecitioon requirements the buildings department had.
This job was done under emergency conditions. I am planning more work, and will absolutely call Builders Glass first.
I called several providers, including the one on my builidng's preferred provider list.
Received a range of responses, which included services providers claimed were required by my town's regulations. After talking to my town's department of buildings and understanding the true requirments, I kept looking and fiinally found Builder's Glass.
The entire team is straightforward and professional. Their quote was signifcantly less that anyone else, and their end product as good or better than some replacements I've seen in my builiding.
I knew I had found the right provider when they quoted back to me the same permitting and inspecitioon requirements the buildings department had.
This job was done under emergency conditions. I am planning more work, and will absolutely call Builders Glass first.
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Hi [member name removed], Thank you for the detailed review! We look forward to working with you again in the future."
Michael S.
Jun 2014
unknown
Linda B.
Jun 2014
Satisfied w/solution and explanation. Done in place at home.
Janina G.
Jun 2014
They were great. They showed up right away to do the measure. Then after a couple of days they came out to do the install. No excuses, no drama, no long delays or long tales of woe as to why they couldn't do this, that and the other - they just came out and did the work and everything was smooth even though getting out the wood panels was not all the easy. The guys were very nice, polite and timely - just what we hope for in a service worker.
Anessa S.
Apr 2014
They charged me $90 just to change the balancers on a window. I feel like that was way too expensive. If I ever use them again, I will make sure to get an estimate first.
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"I am sorry to hear that you are disappointed in the price for the service call and parts for your window. We don't like to surprise anyone with an unexpected bill and we should have gone over the pricing with you prior to the repairs. We do our best to do this, but it sounds like we fell short for you. I do believe the price you paid is more than fair. The replacement balancers are usually around $30.00 which means we only charged $60.00 for the service call. I believe someone in my office kindly gave you a discounted rate, as our service calls for repair work start at $100.00. If a client finds that amount to be out of their budget, we happily recommend a handyman that doesn't have the overhead(storefront, insurance, inventory, etc.) that we have."
Todd M.
Apr 2014
We had a bird crash into our kitchen window and this company responded immediately with a replacement window. The price was right, and the service crew courteous and efficient. One, two, three and DONE. We also like working with a family-run business as we have one too.
JO H.
Apr 2014
unknown
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"I am happy to hear we were able to fix your windows for you! We have never been a fan of selling our customers something they don't need. Glad to hear that was your experience with us. When the time comes to replace your windows we hope that you will keep us in mind!"
James W.
Feb 2014
The work was well done. Their personnel were pleasant. Workmanship was excellent. The only problem was getting them to be responsive. I had asked that they notify us when the panels were shipped so we could arrange for installation. Only after I called for status a week after planned delivery did they respond. The panels had already been delivered and they hadn't yet called to set up installation. Their price included a $50 Angie's list discount but still was expensive due to the 'cost' of the panels from the maker. Inability to keep customers informed seems to be endemic in this part of Florida.
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Thank you for your review [removed members name]! We appreciate the feedback. I apologize for the scheduling issues, and hope we have improved in this area. We have been in the process of moving our location to 41 and it has left Wendy(our scheduler/office manager) with more responsibilities than normal. We do our best to keep our prices competitive and affordable. Unfortunately the insulated glass is something we have to order from our supplier and they do charge aa premium.ON a positive note, you are fortunate your house was built with insulated glass, as most in Florida are not. In fact less than 5% of the homes we replace glass in have the insulated/thermopane glass that is standard in the north. The insulated glass is definitely saving you money on your electric bills! Thank you for your business and we hope to hear from you again for any further glass needs!Sincerely, Leslie Pabst"
Kenneth H.
Feb 2014
I called them the day before a holiday and the piece was ready the day after the holiday. I paid, & picked up the pieces. It was very simple. Very, very easy to work with. Will use again.
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Thank you for your positive review! We strive to provide a quick turn around on all glass table tops. All fabrication and polishing is done on site and it helps us to better serve our customers. Thanks again, Leslie Pabst"
Brian D.
Feb 2014
Very happy with results.
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Thank you for taking the time to review! We appreciate the business and hope to work with you in the future!"
Chris S.
Jan 2014
They matched the glass. It was very nice and reasonably priced. It was also finished when they said it would be done
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Thank you for the review!"
Leslie P.
Nov 2013
Finally a company that followed through! We live in a condo in Naples and Builders Glass had enclosed the lanai's of some of or neighbors with Sliding Glass Doors. Everyone spoke very highly of them. I called for an estimate and was impressed that the owner was the one to come to my home. Very nice gentleman.
He got back to me with in a couple days with the estimate. We had another price that was slightly lower than Builders Glass but they were a newer business and I have had bad luck in the past, as companies seem to come and go quickly in this area. I believe Builders Glass is a family owned business for over 25 years. I felt confident they knew what they were doing and would be around in the future if we ever had a warranty issue. Karl was extremely knowledgeable. He answered all of our questions and helped guide us with suggestions.
* Glad we went with Builders Glass over the other company whose price was slightly less. I have heard they are since out of business.
They required a 1/3 deposit which I felt was reasonable.
They were very close on the lead time promised. I was very pleased with that. Wendy in the office was great, she did all the scheduling of the work.
The installation went incredibly smoothly. Within 2 days our Lanai was transformed into a glass room that we can now air condition and use more often. We can open it all up and have a lanai or close the doors and use it as a room. The quality of the doors is great. These doors slide so smooth which is amazing considering the weight of them due to the hurricane glass. Watching the installation crew lift them I realized how heavy duty they are. We also changed out a few windows to Hurricane windows. I was concerned that the change out might damage my drywall or stucco. They replaced 4 windows in one day and left no trace of a mess or any damage to the stucco. I believe this had a lot to do with the installation crew.
The crew that did our job was a father and son team. I could tell they were very experienced. After talking to them I found out that the father, Randy, has been working for Builders Glass for nearly 25 years. His son has been working with him for over 10 years. I couldn't believe that they have been with the company so long! I think this really says a lot about this family owned business, they must be great people to work for.
He got back to me with in a couple days with the estimate. We had another price that was slightly lower than Builders Glass but they were a newer business and I have had bad luck in the past, as companies seem to come and go quickly in this area. I believe Builders Glass is a family owned business for over 25 years. I felt confident they knew what they were doing and would be around in the future if we ever had a warranty issue. Karl was extremely knowledgeable. He answered all of our questions and helped guide us with suggestions.
* Glad we went with Builders Glass over the other company whose price was slightly less. I have heard they are since out of business.
They required a 1/3 deposit which I felt was reasonable.
They were very close on the lead time promised. I was very pleased with that. Wendy in the office was great, she did all the scheduling of the work.
The installation went incredibly smoothly. Within 2 days our Lanai was transformed into a glass room that we can now air condition and use more often. We can open it all up and have a lanai or close the doors and use it as a room. The quality of the doors is great. These doors slide so smooth which is amazing considering the weight of them due to the hurricane glass. Watching the installation crew lift them I realized how heavy duty they are. We also changed out a few windows to Hurricane windows. I was concerned that the change out might damage my drywall or stucco. They replaced 4 windows in one day and left no trace of a mess or any damage to the stucco. I believe this had a lot to do with the installation crew.
The crew that did our job was a father and son team. I could tell they were very experienced. After talking to them I found out that the father, Randy, has been working for Builders Glass for nearly 25 years. His son has been working with him for over 10 years. I couldn't believe that they have been with the company so long! I think this really says a lot about this family owned business, they must be great people to work for.
H L.
Nov 2013
Their crews are always professional and friendly and they work quickly and cleanly. Their prices are better than more highly promoted companies. After doing the sliding glass door work a piece of weatherstripping came loose and they came back and had to remove the door again, but no additional fee.
James F.
Jul 2013
perfect!
Response from Builder's Glass of Bonita Inc & The Glass Shoppe
"Thank you for the review! We hope you are enjoying your new shower doors."
Licensing
State Contractor License Requirements
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FAQ
Builder's Glass of Bonita Inc & The Glass Shoppe is currently rated 5.0 overall out of 5.
Builder's Glass of Bonita Inc & The Glass Shoppe accepts the following forms of payment: CreditCard
Yes, Builder's Glass of Bonita Inc & The Glass Shoppe offers free project estimates.
No, Builder's Glass of Bonita Inc & The Glass Shoppe does not offer eco-friendly accreditations.
No, Builder's Glass of Bonita Inc & The Glass Shoppe does not offer a senior discount.
No, Builder's Glass of Bonita Inc & The Glass Shoppe does not offer emergency services.
No, Builder's Glass of Bonita Inc & The Glass Shoppe does not offer warranties.