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Reviews
1.52 Reviews
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Showing 1-2 of 2 reviews
Gloria G.
Nov 2017
Carpet Installation, Flooring
The co was so cheap they didn’t own or rent the proper equipment to remove the floors. They used hand tools & an electric saw. The subcontractors were hard working & produced a good looking product. Two MAJOR problems. 1. The used the wrong mortar for the floor according to the manufacturer. $13,000 and I’m not sure how using the wrong product will impact our new floors. 2. With no discussion or itemized bill they increased our bill $2000. Home Depot increased the bill with no signed change order. (Every change even small changed with the kitchen contract I sign a change order before any changes are made to my bill.). Nothing made sense. When I disputed they reduced it to $1000. They did no “floor prep”. I filed a detailed complaint with Asst Mgr of store 0270 on Nov 2, 2017 delineating our issues. I called Customer Services on Nov 8 and twice on Nov 10th asking to Speak to a Manager. I was promised a call back after lunch on Nov 10. It is now Nov 15th. How often have they pulled this stunt? My advice avoid doing business with Home Depot flooring. You will get no help from Home Depot.
Pedro C.
Jun 2009
Carpet Installation
Horrible. Terrible service, bad attitude and borderline criminal activity.
Licensing
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FAQ
US installations is currently rated 1.5 overall out of 5.
No, US installations does not offer free project estimates.
No, US installations does not offer eco-friendly accreditations.
No, US installations does not offer a senior discount.
No, US installations does not offer emergency services.
No, US installations does not offer warranties.