
The Doorman of SE Fl, Inc.
About us
$39.95 GARAGE DOOR TUNE UP. Discount Garage and Entry Door Sales, Service and Repairs. Proudly serving Palm Beach and Broward Counties for over 20 years. Our service calls are only $39.95. We are family owned and operated and carry only brand named products like LiftMaster, Genie, Clopay, Amarr, Jeld-Wen, Plastpro and Odl. Most of our customers have used our services more than once and actively refer us to their family and friends. We will work extremely hard at earning your trust as well! Showroom located in Boca Raton or visit us at www.palmbeachdoors.com.
Business highlights
Services we offer
Entry Doors, French Doors. Decorative Security Screen Doors., Garage Door Openers, Garage Door Repairs, Garage Door Spring Replacement, Garage Doors, Patio Doors
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
90% | ||
0% | ||
0% | ||
5% | ||
5% |
"12/20/16 - repaired broken spring and replaced drive cables. Door balanced perfectly and running smooth. 12/30/16 - [Member Name Removed] called and informed us that there was a noise only when he opens the door for the first time in the morning and does not hear it for the rest of the day. [Member Name Removed] also informed me that this noise started about 6 months ago in June. I made a written note of this conversation in our computer records kept for each customer. I do this for warranty purposes. At this time I advised [Member Name Removed] that this problem only happens when a painted door sticks overnight to the painted vinyl garage door trim that touches the door. Heat and humidity degrades the paint overtime and becomes sticky and after sitting overnight will bind the door to the trim. Sounds strange but it does happen here in Florida with some paints. 1/16/17 - We went to [Member Name Removed]'s home to ensure there were no issues with the door that could be repaired to stop the banging. I did this to make sure I had not missed something that could make the door dangerous and did not charge [Member Name Removed] for this call. At this visit I pointed out to [Member Name Removed] that the trim for the garage door was indeed sticky as I had told him it would be on the phone. The trim needs to be cleaned of paint or removed and replaced. 2/1/17 - [Member Name Removed] called us back and complained again about the noise only during the first open in the morning. I advised him again that the issue was sticky paint that I put his fingers on during our 1/16/17 service call. I also reminded him that he indicated to us that this problem started 6 months ago prior to our spring replacement. At this time I told [Member Name Removed] that there was nothing I could do regarding the banging only during the initial opening in the morning and that he needs to address the sticky paint. Needless to say [Member Name Removed] is not happy with the facts but I cannot change them."
They were punctual, professional ( and funny) and did what they had to do with no fuss or muss. They were great.
When they got there they completely raised their price. I would have told them to leave but my tenant was desperate to get the door fixed. I felt tricked and I told them but I think they sensed that I was desperate to have it fixed right away.I told them I would never use them again unless they gave me the prices they quoted on the phone to me but the service man told me that was up to me but the price would be the same. After some stressful negotiations he finally knocked of $25 bucks but his price was still much more expensive that his original quote.I had them do the work but I would never recommend them to anyone.
Licensing
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