Rapid Restoration Recovery Inc

Horrible experience. I called Enrique to work on the remediation of mold due to a leak on Sept 20, 2023. He gave me a 10,000 price with insurance and said to me to email him my policy. He came back and said that I had a great coverage and that I need not to worry as their team deals directly with the insurance. I believe him because this Company had great reviews. My insurance is not paying because they overcharged excessively. Enrique ignores my calls and txts. They said is a hassle free service but is not true. If your insurance does not pay they will put a lien on your house. Run away!!! I recommend that you work with a Company that your insurance recommend or pay out of pocket and claim back to insurance. They will use all your coverage limit because their pricing is insane. They don't disclose the pricing by the way until the very end when is too late. As the mold spread to my son's room they added 20,000 to the price. I got this email today but is not the first one. They are threatening me to put a lien on my property. I had been through h*** with them. Dont make the same mistake Lina, Good afternoon. We submitted all final Invoices, pictures and documents for your claim on 09/27/2023. It has been over the 60 days that the Insurance company has to make a decision. When I spoke to your adjuster yesterday on the phone, he said the claim was still in review. He claimed that we should have charged closer to $10,000 total on each of your Mold Invoices. His reasoning for that was that we should have charged less because the homeowner, you, were going through a hard time. Unfortunately, that is not an acceptable reason nor is it compliant with any reasoning behind why a Mold Remediation Invoice should be for less money or not paid out for work we completed. So, I stated we have pictures and documents to back up all of our line item charges on our Invoices and he can speak to Pamela Brown our claims manager, to go over any line-item charges on your Invoices. Pamela has contacted and is still waiting to hear back from your adjuster. We are approaching 70 days since completion of your job. By around 80 days we need to file a lien against your property for the amount owed to us. If payment is not received by us by next Friday, we will be placing a lien on the property for the balance owed, as stated in your signed contracts and Florida law. Once we receive payment from you, we will satisfy the lien. Hopefully your adjuster will get in touch with Pamela soon and your Insurance company will make their payment determination. However, this does serve as notice that by next Friday, around 80 days from completion of job, we will be placing a lien on the property which will be satisfied immediately after payment is made. Thank You, Elizabeth Resnick Accounting Manager Rapid Restoration Recovery Inc

There was a lot of water and some mold damage. Enrique came in and assessed the situation and the next day Enrique, David and the crew were onsite fixing the problem. They were punctual, very helpful and professional. They dried the place out and did a great job. I would gladly recommend them!

I was extremely satisfied with the service provided by the company. We had a mold problem on the walls close to the closets, which was caused by a water heater leak from the garage. Rapid Restoration was able to remove the mold within two days, which was crucial for us. I highly recommend their services, especially the exceptional customer care provided by Yoel. Thank you again for your assistance with the insurance as well. -Tsour

A very professional and respectable group of guys over at Rapid Restoration Recovery. Always on time and did excellent work. My unit had water damage, and they showed up and worked the problem out immediately. Upon completion of drying my unit out, they got to work restoring it back to pristine condition. We upgraded from our original set up, and the work they did was INCREDIBLE. The guys that put...

We had a lot of mold in our tile around the bathtub on all 3 sides. When my husband never had anyone to remove it all. He was just letting it go for at least 6 years ! So he got ill and died. So my daughter Christine and I talked to the manager . He asked me to send him pictures of our bathroom . Then a week or so he came and gave me all good news that he and his helpers will do all the best..finally after 2 week of hard work, they got rid of the molds.. Thank you so much

We had a modest amount of mold in our attic due to improper ventilation and some other failures in our roof system. I braced myself for the possibility of a costly and difficult remediation process, but the rapid restoration recovery Inc put my mind at ease and did the work at very cheap price and did a very great job

Competitive price, no pressure at all unlike other companies. Kept fully up to date with courtesy calls and emails. Customer service is excellent. Very satisfied with all aspects from quote to finish.

A very professional and respectable group of guys over at Rapid Restoration Recovery. Always on time and did excellent work. My unit had water damage, and they showed up and worked the problem out immediately. Upon completion of drying my unit out, they got to work restoring it back to pristine condition. We upgraded from our original set up, and the work they did was INCREDIBLE. The guys that put in the work, David and Logan, really showed dedication to making sure we were happy with the finished product. Alexandria, the Manager, made sure the process went without flaws! Highly recommend to all that are looking to spruce up their place! Give them a call today!

The quality of work was excellent. Everything turns out well. I was very content. Everything was great. I highly recommend them. They're great people.

The service was awesome. They were great, and the work was great, and the staff. The job was done quickly. They were very helpful I will recommend them.

It was excellent. They were very professional and communicated everything very well. I would highly recommend them.

It was wonderful. They were on time, they did what they said they're going to do, clean, and courteous.

The service went well. They are on time.They are very neat and did it quickly. I am happy about the service.

As a business owner who suffered from a severe water damage coming from a leak, I am grateful to have had Rapid Restoration company and its team to help us out during this difficult time. The team worked seamlessly together, with our property manager, and with other companies that need to be involved in this process. They were professional and respectful of our time and space. Their communication was excellent, and they're sympathetic to the situation so they did what they could to expedite the process. I don't wish to anyone to need to use a restoration company for their homes or business,but if you need to, I highly recommend Rapid Restoration. Very professional and thoughtful.